The Independence Inn Charlotte/Matthews Hotel

3.0 star property
Hotel with free breakfast, in the vicinity of Bojangles' Coliseum

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Photo gallery for The Independence Inn Charlotte/Matthews Hotel

Reception
Point of interest
Point of interest
Free daily buffet breakfast
Standard Room, 2 Double Beds, Refrigerator & Microwave | 1 bedroom, in-room safe, desk, laptop workspace

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Parking included
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

Map
2501 Sardis Road N, Charlotte, NC, 28227
  • Bojangles' Coliseum
    ‪11 min drive‬
  • Spectrum Center
    ‪16 min drive‬
  • SouthPark Mall
    ‪16 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪27 min drive‬

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Room options

Standard Room, 2 Double Beds, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Business Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Charlotte

Located in East Forest, The Independence Inn Charlotte/Matthews Hotel is within a 15-minute drive of popular attractions such as Bojangles' Coliseum and Ovens Auditorium. This 93-room, 3-star hotel welcomes guests with free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Bojangles' Coliseum - 11 min drive - 7.6 miles
  • Ovens Auditorium - 11 min drive - 7.6 miles
  • Spectrum Center - 16 min drive - 11.2 miles
  • SouthPark Mall - 16 min drive - 8.4 miles
  • Bank of America Stadium - 17 min drive - 12.0 miles

Getting around

  • Charlotte Station - 17 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 24 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Cookout - ‬16 min walk
  • ‪Cracker Barrel - ‬2 min drive
  • ‪Zaxby's - ‬16 min walk

About this property

The Independence Inn Charlotte/Matthews Hotel

Hotel with free breakfast, in the vicinity of Bojangles' Coliseum
At The Independence Inn Charlotte/Matthews Hotel, guests have access to a 24-hour gym, free WiFi in public areas, and a business center. A stay here includes free parking. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a computer station, express check-out, and laundry facilities.
LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Refrigerators, microwaves, and coffee makers are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Business center
  • Computer station

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Best Western Charlotte
Best Western Charlotte Matthews
Best Western Charlotte Matthews Hotel
Best Western Matthews
Best Western Plus Charlotte
Best Western Plus Charlotte/Matthews
Best Western Plus Charlotte/Matthews Charlotte
Best Western Plus Charlotte/Matthews Hotel
Best Western Plus Charlotte/Matthews Hotel Charlotte
Charlotte Best Western
Charlotte/Matthews Hotel
Best Western Plus Charlotte/Matthews Hotel
The Independence Inn Charlotte/Matthews Hotel Hotel
The Independence Inn Charlotte/Matthews Hotel Charlotte
The Independence Inn Charlotte/Matthews Hotel Hotel Charlotte

Frequently asked questions

What is there to do within easy reach of The Independence Inn Charlotte/Matthews Hotel?

This hotel is situated in East Forest, close to Bojangles' Coliseum and SouthPark Mall. You'll also find Sportsplex at Matthews and McAlpine Creek Greenway within a short drive.

Will I be able to park at The Independence Inn Charlotte/Matthews Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does The Independence Inn Charlotte/Matthews Hotel include a casino on the premises?

No, The Independence Inn Charlotte/Matthews Hotel doesn't have a casino.

Is there an indoor pool at The Independence Inn Charlotte/Matthews Hotel?

No, there is no indoor pool at this hotel.

Is The Independence Inn Charlotte/Matthews Hotel a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a soaking tub and a turndown service as well as a 24-hour fitness facility.

Does The Independence Inn Charlotte/Matthews Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Independence Inn Charlotte/Matthews Hotel have a restaurant with a breakfast menu?

The Independence Inn Charlotte/Matthews Hotel offers free buffet breakfast each morning though there is no restaurant.

Does The Independence Inn Charlotte/Matthews Hotel allow pets to stay free of charge?

No, pets aren't allowed at The Independence Inn Charlotte/Matthews Hotel though service animals are welcome.

Does The Independence Inn Charlotte/Matthews Hotel have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from The Independence Inn Charlotte/Matthews Hotel?

The closest major airport to The Independence Inn Charlotte/Matthews Hotel is Charlotte-Douglas Intl. Airport (CLT), which is 16.7 mi away (24 minutes by car). Another top airport is Concord, NC (USA-Concord Regional), which is located 28.6 mi away (35-minute drive).

Can I book a room with a balcony at The Independence Inn Charlotte/Matthews Hotel?

No, there aren't any guestrooms with balconies at The Independence Inn Charlotte/Matthews Hotel.

The Independence Inn Charlotte/Matthews Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 125 out of 288 reviews
Rating 8 - Good. 55 out of 288 reviews
Rating 6 - Okay. 50 out of 288 reviews
Rating 4 - Poor. 29 out of 288 reviews
Rating 2 - Terrible. 29 out of 288 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Jeffrey Pagan

Traveled with family
Liked: Cleanliness, amenities
The locations is great, it has breakfast included and Miss Carmen is super nice and helpful. The front desk is always there, they are nice and attentive. The only issue is the water, is super unstable pressure for the hot water if any, there was a few times when there was not working. Also the elevador is kinda scary since no light working on the board because of “maintenance”.
Stayed 3 nights in Jun 2025

6/10 Okay

Anil

Stayed 1 night in May 2025

4/10 Poor

Andreas

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Terra

Great restaurant next door and walking distance
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk staff very good and the lady in the breakfast dining area was exceptional. Look forward to coming back--tk you
Stayed 2 nights in Mar 2025

10/10 Excellent

Natalie

Traveled with group
Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Gloria

Service is great!
Stayed 2 nights in Mar 2025

8/10 Good

reuben

Liked: Cleanliness
Stayed 1 night in Mar 2025

4/10 Poor

Stephen

Stayed 1 night in Mar 2025

10/10 Excellent

Lenia

Stayed 2 nights in Mar 2025

8/10 Good

Terra

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The night attendant was not helpful 3/17
Stayed 1 night in Mar 2025

10/10 Excellent

TaShawna

Stayed 2 nights in Mar 2025

8/10 Good

Qandeel

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 2 nights in Mar 2025

2/10 Terrible

Jawan

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not my cup of tea, won’t be staying here again! 💯
Stayed 2 nights in Mar 2025

10/10 Excellent

Quan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel
Stayed 1 night in Mar 2025

2/10 Terrible

Tisha

Disliked: Property conditions & facilities
Room smelled musty and moldy. Cracked paint on the walls, very disappointing. Could not stay.
Stayed 3 nights in Mar 2025

8/10 Good

Richard

Traveled with family and small children
Liked: Cleanliness, staff & service
Just not my type of hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Terra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Jermaine

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect price for purpose intended

Quick trip to town to drop family member off at the Airport. Price was great for the purpose that we needed it. No problems. Would definitely recommend.
Stayed 1 night in Mar 2025

8/10 Good

Alex

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was polite and room was clean
Stayed 1 night in Mar 2025

6/10 Okay

Christopher

Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel itself wasn’t too bad. I had a woman across the hall smoking so much weed I was getting high. I complained but nothing was done about it. There is no housekeeping and I only had 2 towels. Breakfast was nothing special. I only ate it once during the 4 days I was there.
Stayed 4 nights in Mar 2025

2/10 Terrible

Natasha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very poor

Very poor conditions had to change rooms 3 times shower didnt work properly
Stayed 2 nights in Mar 2025

8/10 Good

Trisha

Business traveler, Traveled with family
Liked: Amenities
It was nice but a bit off the main road. I might have missed it if I wasn't in an Uber.
Stayed 4 nights in Feb 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025