The shower did not drain properly and always had 2 inches or water while in the shower and the bath tub squeaks. The sink also does not drain like it should and the room smelled like odor until we opened the windows to get some fresh air. They also advertised free breakfast but did not offer anything.
Parking was horrible..big truck with trailer blocked entrance area daily. Blue car looked broken down in 1st parking space near entrance. People smoking marajuana all day in the outdoor gazebo area and in the foyer..4th floor smelled like old trash every day. Room was clean but had a smell of wet carpet or old mop water.
Everything was Great. Very clean. The staff was alwats very helpful.
I liked that the bathroom was fully stocked and the room had a fresh clean smell. Didn’t like that I had to have a handicap room
Nice and professional staff. Clean rooms. Quiet environment. Definitely enjoyed my stay and I'll definitely come stay here again if I come back.
Very snarly front desk clerk tried to charge us $50 extra for our dog -- absolutely no empathy and a very bad attitude. We were informed that the hotel was under new ownership and that the rates on Orbitz The manager sat 10 feet behind her and did not turn around or get up from his chair to get involved. Other clerk working the free Wednesday nite buffet was extremely helpful and friendly, really an asset to the property. Other than the treatment we received this clerk, we did not feel like a customers.
Had everything we were looking for - location close to military base, suite accoutrements, cleanliness, pleasant staff. Air conditioning system presented problems, not because it didn't work properly, but instructions for operation were not apparent. Altogether, an excellent stay.
Overall appearance and cleanliness is good. It is not a new hotel, but it seems well maintained and managed. Hotel is in walking distance to dining, theater and shopping mall. More very close by, 2 minutes by car from Interstate, 30 min. from downtown and 45 min. from beach. Not known at booking my 2 kids were staying with me a few days, staff accommodated to an upgradet suite. Suite was very nice, clean and spaceous. The kids bedroom even "separated" from the suite. It was a pleasant stay and I will stay there again.
Room was nice and comfortable. Would stay at this hotel again.
Staff is very friendly and accommodating. Room is clean and decent. A lot of nearby stores and restaurants. You can purchase food and supplies at very reasonable prices.
The room was more of an efficiency than a suite but was sufficient.
Love the layout of the room. Beds were comfortable. Bathroom and closet were good size . Only surprise was no coffee pot.
First room was a mess but staff was polite and quickly moved me to another that was great. Would stay again.
Stayed here for the 4th of July weekend. Friendly staff, big rooms (very clean I might add) and the price was unbeatable by any other hotel that was even comparable. Would definitely recommend this hotel!
I would actually rate this hotel a 4.5 because of little things. The tv and DVD player gave us trouble and would black out periodically. And the pillows are a bit too hard for comfortable sleeping. But the bathroom was huge and clean. The full size fridge and microwave were good money savers. We used the kitchenette to make breakfast and save $$ for fancy dinners and ice cream! And the location is amazing! You are so close to so many restaurants and stores! The staff were very helpful and nice! I'm already planning on staying here again later this summer!
We were displaced due to an ice storm. These suites were just like home. Friendly, caring staff and great rooms. Would highly recommend to others!
Has kitchen for cooking small meals. Overall clean and quiet.
Candlewood Suites I-26 at Northwoods Mall, an IHG Hotel places you within a 15-minute drive of popular attractions such as Charleston Tanger Outlets and Charleston Area Convention Center. This 125-room hotel has a 24-hour gym, free in-room WiFi, and free self parking.
Flat-screen TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Kitchens, refrigerators, and microwaves are other standard amenities. Weekly housekeeping is available.
Candlewood Suites I-26 at Northwoods Mall, an IHG Hotel features a 24-hour gym, free WiFi in public areas, and a business center. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include free newspapers, a terrace, and laundry facilities.
The shower did not drain properly and always had 2 inches or water while in the shower and the bath tub squeaks. The sink also does not drain like it should and the room smelled like odor until we opened the windows to get some fresh air. They also advertised free breakfast but did not offer anything.
Parking was horrible..big truck with trailer blocked entrance area daily. Blue car looked broken down in 1st parking space near entrance. People smoking marajuana all day in the outdoor gazebo area and in the foyer..4th floor smelled like old trash every day. Room was clean but had a smell of wet carpet or old mop water.
Everything was Great. Very clean. The staff was alwats very helpful.
I liked that the bathroom was fully stocked and the room had a fresh clean smell. Didn’t like that I had to have a handicap room
Nice and professional staff. Clean rooms. Quiet environment. Definitely enjoyed my stay and I'll definitely come stay here again if I come back.
Very snarly front desk clerk tried to charge us $50 extra for our dog -- absolutely no empathy and a very bad attitude. We were informed that the hotel was under new ownership and that the rates on Orbitz The manager sat 10 feet behind her and did not turn around or get up from his chair to get involved. Other clerk working the free Wednesday nite buffet was extremely helpful and friendly, really an asset to the property. Other than the treatment we received this clerk, we did not feel like a customers.
Had everything we were looking for - location close to military base, suite accoutrements, cleanliness, pleasant staff. Air conditioning system presented problems, not because it didn't work properly, but instructions for operation were not apparent. Altogether, an excellent stay.
Thank you so much for taking the time to review your stay with us! We are so pleased you enjoyed your stay! Thank you for the heads up about air conditioning instructions - we will relay to engineering to get clear instructions for each suite. We hope to have the pleasure of hosting you again when your travels bring you to Charleston! Kind regards, Management