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Surestay Plus By Best Western Cebu City

2.5 star property
Baroque hotel with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Surestay Plus By Best Western Cebu City

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Exterior
Premier Room, 2 Double Beds, Non Smoking | 1 bedroom, minibar, in-room safe, individually furnished
Family Room, 2 Queen Beds, Non Smoking | 1 bedroom, minibar, in-room safe, individually furnished
Superior Room, 2 Twin Beds, Non Smoking | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
Danaque Building, Capitol Site, Cebu City, 6000
  • OsmeƱa Fountain Circle
    ā€Ŗ7 min walkā€¬
  • Ayala Center
    ā€Ŗ3 min driveā€¬
  • Waterfront Cebu City Casino
    ā€Ŗ3 min driveā€¬
  • Cebu (CEB-Mactan - Cebu Intl.)
    ā€Ŗ18 min driveā€¬

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Room options

View all photos for Premier Room, 2 Double Beds, Non Smoking

Premier Room, 2 Double Beds, Non Smoking | 1 bedroom, minibar, in-room safe, individually furnished

Premier Room, 2 Double Beds, Non Smoking

  • 313 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, 2 Queen Beds, Non Smoking

1 bedroom, minibar, in-room safe, individually furnished

Family Room, 2 Queen Beds, Non Smoking

  • 363 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | 1 bedroom, minibar, in-room safe, individually furnished

Superior Room, 1 King Bed, Non Smoking

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Twin Room, 2 Double Beds, Non Smoking, Kitchenette

1 bedroom, minibar, in-room safe, individually furnished

Premier Twin Room, 2 Double Beds, Non Smoking, Kitchenette

  • 299 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Twin Beds, Non Smoking

Superior Room, 2 Twin Beds, Non Smoking | 1 bedroom, minibar, in-room safe, individually furnished

Superior Room, 2 Twin Beds, Non Smoking

  • 253 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Superior Room, 1 Queen Bed, Non Smoking | 1 bedroom, minibar, in-room safe, individually furnished

Superior Room, 1 Queen Bed, Non Smoking

  • 221 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Room, 3 Twin Beds, Non Smoking

Premier Room, 3 Twin Beds, Non Smoking | 1 bedroom, minibar, in-room safe, individually furnished

Premier Room, 3 Twin Beds, Non Smoking

  • 305 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for 1 King Bed, Non-Smoking, Superior Room, Mini Bar, Safety Box

1 bedroom, minibar, in-room safe, individually furnished

1 King Bed, Non-Smoking, Superior Room, Mini Bar, Safety Box

  • Sleeps 2
  • 1 King Bed

View all photos for 1 Queen Bed, Non-Smoking, Superior Room, Mini Bar, Safety Box

Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer

1 Queen Bed, Non-Smoking, Superior Room, Mini Bar, Safety Box

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite-2 Queen Beds, Non-Smoking, Family Room, Mini Bar, Safety Box

1 bedroom, minibar, in-room safe, individually furnished

Suite-2 Queen Beds, Non-Smoking, Family Room, Mini Bar, Safety Box

  • Sleeps 4
  • 2 Queen Beds

2 Double Beds, Non-Smoking, Premier Room, Mini Bar, Safety Box

  • Sleeps 4
  • 2 Double Beds

View all photos for 2 Single Beds, Non-Smoking, Superior Room, Mini Bar, Safety Box

1 bedroom, minibar, in-room safe, individually furnished

2 Single Beds, Non-Smoking, Superior Room, Mini Bar, Safety Box

  • Sleeps 2
  • 2 Twin Beds

View all photos for 3 Single Beds, Non-Smoking, Premier Room, Mini Bar, Safety Box

1 bedroom, minibar, in-room safe, individually furnished

3 Single Beds, Non-Smoking, Premier Room, Mini Bar, Safety Box

  • Sleeps 3
  • 3 Twin Beds

View all photos for Suite-2 Double Beds, Non-Smoking, Premier Room, Mini Bar, Kitchenette, Microwave, Safety Box

1 bedroom, minibar, in-room safe, individually furnished

Suite-2 Double Beds, Non-Smoking, Premier Room, Mini Bar, Kitchenette, Microwave, Safety Box

  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Cebu City

Located in Capitol Site within 2 miles (3 km) of Ayala Center, Surestay Plus By Best Western Cebu City is within a few miles (5 km) of other popular sights such as SM City Cebu. This 62-room hotel welcomes guests with conveniences like free breakfast, a restaurant, and free self parking.

What's nearby

  • Mango Square - 7 min walk - 0.4 miles
  • OsmeƱa Fountain Circle - 7 min walk - 0.4 miles
  • Ayala Center - 3 min drive - 1.2 miles
  • Waterfront Cebu City Casino - 3 min drive - 1.6 miles
  • SM City Cebu - 5 min drive - 2.1 miles

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 42 min drive

Restaurants

  • ā€ŖBo's Coffee - ā€¬1 min walk
  • ā€ŖManila Foodshoppe - ā€¬2 min walk
  • ā€ŖTagala Chicken Butterfly - ā€¬3 min walk
  • ā€ŖCoffee Prince Cebu - ā€¬3 min walk
  • ā€ŖBittersweet Pastry Shop - ā€¬2 min walk

About this property

Surestay Plus By Best Western Cebu City

Baroque hotel with free breakfast and a 24-hour front desk
Surestay Plus By Best Western Cebu City features free WiFi in public areas and a banquet hall. A stay here includes free parking. The front desk is staffed 24 hours a day to help with concierge services and luggage storage.
32-inch LED TVs come with digital channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include sitting areas, minibars, and electric kettles. Change of towels is available on request.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • 9 steps to reach entrance
  • Area rugs in public areas
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Baroque architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for PHP 1200 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: PHP 1200 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: GCash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Check-in: 2:00 PMā€”-noon
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: GCash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Surestay Plus By Cebu City
Surestay Plus By Best Western Cebu City Hotel
Surestay Plus By Best Western Cebu City Cebu City
Surestay Plus By Best Western Cebu City Hotel Cebu City

Frequently asked questions

What's there to see around Surestay Plus By Best Western Cebu City?

This hotel is situated in Capitol Site, just steps from Jose Rizal Memorial Library, and within a 10-minute walk of OsmeƱa Fountain Circle and Mango Square. You'll also find Colon Street and Ayala Center within a short drive.

How much does it cost to stay at Surestay Plus By Best Western Cebu City?

As of Jun 16, 2025, prices found for a 1-night stay for 2 adults at Surestay Plus By Best Western Cebu City on Jun 26, 2025 start from $49.44, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Surestay Plus By Best Western Cebu City?

Yes, secured self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Surestay Plus By Best Western Cebu City have a casino at the property?

No, Surestay Plus By Best Western Cebu City doesn't have a casino.

Will I find an indoor pool at Surestay Plus By Best Western Cebu City?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Surestay Plus By Best Western Cebu City?

Amenities that appeal to couples at this hotel include a minibar, a rainfall showerhead, and slippers.

Are there hot tubs at Surestay Plus By Best Western Cebu City?

No, this hotel doesn't have a spa tub.

Does Surestay Plus By Best Western Cebu City have a restaurant with a breakfast menu?

Yes, Surestay Plus By Best Western Cebu City serves free buffet breakfast each morning from its restaurant.

Will Surestay Plus By Best Western Cebu City allow pets to stay for free?

No, pets and service animals aren't allowed at Surestay Plus By Best Western Cebu City.

Are there connecting rooms at Surestay Plus By Best Western Cebu City?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Surestay Plus By Best Western Cebu City?

The closest major airport to Surestay Plus By Best Western Cebu City is Mactan - Cebu Intl. Airport (CEB), which is 9.4 mi away (42 minutes by car).

Can I book a room with a balcony at Surestay Plus By Best Western Cebu City?

No, you won't find guestrooms with balconies at Surestay Plus By Best Western Cebu City.

Surestay Plus By Best Western Cebu City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 111 out of 173 reviews
Rating 8 - Good. 44 out of 173 reviews
Rating 6 - Okay. 12 out of 173 reviews
Rating 4 - Poor. 2 out of 173 reviews
Rating 2 - Terrible. 4 out of 173 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

tri

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent amenities and room is good size and clean. Staff is very friendly.

8/10 Good

Ivo, Pangvitch

Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice place & people , got a great time.
Stayed 6 nights in Mar 2025

10/10 Excellent

Ken, Sacramento

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Dec 2024

10/10 Excellent

Ken, Sacramento

Liked: Cleanliness, property conditions & facilities
This placecis awesome
Stayed 1 night in Jan 2025

10/10 Excellent

Regan

Stayed 3 nights in Feb 2025

10/10 Excellent

Amelita

Liked: Property conditions & facilities
Satisfied
Stayed 2 nights in Feb 2025

10/10 Excellent

Ivo, Pangvitch

Stayed 3 nights in Feb 2025

6/10 Okay

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Or room han no windows.. No coffee available or other drinks..For the price in the Philippines not normal..The hot water in the shower was luke warm..Stafe was great friendly and helpful..For the price i would expect a lil more per what u get at hotels at same pricing..
Stayed 2 nights in Feb 2025

8/10 Good

Nenita

Stayed 1 night in Feb 2025

6/10 Okay

Renato

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything.
Stayed 4 nights in Feb 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, one of our grab drivers said the hotel is new. The walls are paper thin, we were by a room that never slept and continually rang the door bell and made a lot of noise, that isn't the hotels fault. Breakfast was fine, convenient at least. Staff was very nice, the security guard at the door always rushed to open the door, which wasn't necessary, but they seemed happy to do it.
Stayed 1 night in Feb 2025

4/10 Poor

david, kalkaska

Disliked: Amenities
Just a buffet in the morning wasn't properly heated more interested in getting your room number then filling up the buffet with food
Stayed 9 nights in Jan 2025

2/10 Terrible

Ian, Vancouver

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We didnā€™t end up staying here because the room we were given had a window that was completely whited out and had an unpleasant odour. Although the place was very clean and the staff were nice, the hotel does not look like the photos. Under the circumstances, I wasnā€™t going to ask for a room change and we decided to go elsewhere.
Stayed 3 nights in Feb 2025

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and spacious room. Staffs are very accommodating and friendly. Breakfast is great!
Stayed 1 night in Feb 2025

8/10 Good

Rowena

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good except the room is too small and no windows.
Stayed 2 nights in Jan 2025

8/10 Good

Arnold

Liked: Cleanliness, staff & service, property conditions & facilities
employees are super nice. rooms are clean overall, 4 stars.
Stayed 15 nights in Jan 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Room, Great Price

Good room @ great price. Service, Breakfast and Wi Fi was excellent! Needed to refill the shampoos and liquid soap in the shower, minor detail.
Stayed 1 night in Jan 2025

8/10 Good

Honorinna

Liked: Cleanliness, staff & service, room comfort
Great Location, breakfast is decent. Staff service is excellent! Only complain is it can be noisy, can easily hear other people and staff in the hallway. Maybe improve on soundproofing, as for me I slept with my earplugs.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Joseph Arquines, Las Vegas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For almost 3 weeks we stayed we enjoy everything breakfast was very good everydays different menu. Thank you very much!
Stayed 20 nights in Jan 2025

10/10 Excellent

Grace

Stayed 2 nights in Jan 2025

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a very clean hotel with a great location (close to downtown Cebu City). The staff are incredibly helpful and friendly.
Stayed 3 nights in Jan 2025