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Surestay Plus By Best Western Cebu City

2.5 star property

Choose dates to view prices

Photo gallery for Surestay Plus By Best Western Cebu City

Exterior
Lobby
Restaurant
Family Room, 2 Queen Beds, Non Smoking | Minibar, in-room safe, individually furnished, desk
Premier Room, 2 Double Beds, Non Smoking | Minibar, in-room safe, individually furnished, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Air conditioning
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Danaque Building, Capitol Site, Cebu City, 6000
  • Place, Osmeña Fountain Circle
    ‪7 min walk‬
  • Place, Chong Hua Hospital
    ‪7 min walk‬
  • Place, Mango Square
    ‪8 min walk‬
  • Airport, Cebu (CEB-Mactan - Cebu Intl.)
    ‪25 min drive‬

Room options

View all photos for Premier Room, 2 Double Beds, Non Smoking

Premier Room, 2 Double Beds, Non Smoking | Minibar, in-room safe, individually furnished, desk

Premier Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 313 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Minibar, in-room safe, individually furnished, desk

Superior Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(18 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Superior Room, 1 Queen Bed, Non Smoking | Minibar, in-room safe, individually furnished, desk

Superior Room, 1 Queen Bed, Non Smoking

  • 221 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Twin Beds, Non Smoking

Superior Room, 2 Twin Beds, Non Smoking | Minibar, in-room safe, individually furnished, desk

Superior Room, 2 Twin Beds, Non Smoking

  • 253 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Room, 3 Twin Beds, Non Smoking

Premier Room, 3 Twin Beds, Non Smoking | Minibar, in-room safe, individually furnished, desk

Premier Room, 3 Twin Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 305 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Premier Twin Room, 2 Double Beds, Non Smoking, Kitchenette

Minibar, in-room safe, individually furnished, desk

Premier Twin Room, 2 Double Beds, Non Smoking, Kitchenette

  • 299 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, 2 Queen Beds, Non Smoking

Minibar, in-room safe, individually furnished, desk

Family Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 363 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Cebu City

Located in Capitol Site, Surestay Plus By Best Western Cebu City is within a 10-minute walk of popular sights such as Osmeña Fountain Circle and Mango Square. This 62-room hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free self parking.

What's nearby

  • Osmeña Fountain Circle - 7 min walk - 0.4 miles
  • Chong Hua Hospital - 7 min walk - 0.4 miles
  • Mango Square - 8 min walk - 0.5 miles
  • Ayala Center - 3 min drive - 1.2 miles
  • Cebu Business Park - 3 min drive - 1.2 miles

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 36 min drive

Restaurants

  • ‪Bo's Coffee - ‬1 min walk
  • ‪Jollibee - ‬1 min walk
  • ‪Bittersweet Pastry Shop - ‬1 min walk
  • ‪Lost Books Cebu - ‬1 min walk
  • ‪Tagala's Chicken Butterfly - ‬2 min walk

About this property

Surestay Plus By Best Western Cebu City

Surestay Plus By Best Western Cebu City features free WiFi in public areas and a banquet hall. A stay here includes free parking. The front desk is staffed 24 hours a day to help with luggage storage and concierge services.
32-inch LED TVs come with digital channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include sitting areas, minibars, and electric kettles. Change of towels is available on request.

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • 9 steps to reach entrance
  • Area rugs in public areas
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Baroque architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for PHP 1200 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: PHP 1200 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: GCash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
  • Check-in: 2:00 PM—-noon
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: GCash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Surestay Plus By Cebu City
Surestay Plus By Best Western Cebu City Hotel
Surestay Plus By Best Western Cebu City Cebu City
Surestay Plus By Best Western Cebu City Hotel Cebu City

Frequently asked questions

What's there to see around Surestay Plus By Best Western Cebu City?

This hotel is situated in Capitol Site within a 10-minute walk of Osmeña Fountain Circle and Mango Square. You'll also find Colon Street and Ayala Center within a short drive.

How much does it cost to stay at Surestay Plus By Best Western Cebu City?

As of Jun 25, 2026, prices found for a 1-night stay for 2 adults at Surestay Plus By Best Western Cebu City on Jun 28, 2026 start from $48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Surestay Plus By Best Western Cebu City?

Yes, secured self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Surestay Plus By Best Western Cebu City have a casino at the property?

No, Surestay Plus By Best Western Cebu City doesn't have a casino.

Will I find an indoor pool at Surestay Plus By Best Western Cebu City?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Surestay Plus By Best Western Cebu City?

Amenities that appeal to couples at this hotel include a minibar, a rainfall showerhead, and slippers.

Are there hot tubs at Surestay Plus By Best Western Cebu City?

No, there isn't a spa tub at this hotel.

Does Surestay Plus By Best Western Cebu City have a restaurant with a breakfast menu?

No, Surestay Plus By Best Western Cebu City doesn't have a restaurant that serves breakfast.

Will Surestay Plus By Best Western Cebu City allow pets to stay for free?

No, pets and service animals aren't allowed at Surestay Plus By Best Western Cebu City.

Are there connecting rooms at Surestay Plus By Best Western Cebu City?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Surestay Plus By Best Western Cebu City?

The closest major airport to Surestay Plus By Best Western Cebu City is Mactan - Cebu Intl. Airport (CEB), which is 9.3 mi away (36 minutes by car).

Can I book a room with a balcony at Surestay Plus By Best Western Cebu City?

No, there aren't any guestrooms at Surestay Plus By Best Western Cebu City that offer a balcony.

Surestay Plus By Best Western Cebu City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 133 out of 208 reviews
Rating 8 - Good. 48 out of 208 reviews
Rating 6 - Okay. 20 out of 208 reviews
Rating 4 - Poor. 2 out of 208 reviews
Rating 2 - Terrible. 5 out of 208 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and staff are friendly
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Bradley

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice staff, safe, quiet and accessible.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities
From checkin to checkout, everything was great
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Genecar

Liked: Cleanliness, amenities, property conditions & facilities
Safe and accessible.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Judy

Liked: Cleanliness, property conditions & facilities
Courteous, kind and honest staff.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff and service. The hotel is lovely, the bed is so comfortable, allowing and great rest, the shower is hot. Everything here is incredible, I would recommend this hotel to all 🙂
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

David W

Liked: Cleanliness, staff & service, amenities
Room was great, clean and the staff was very accommodating. Great Breakfast.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Eliezer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great place to stay
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Eliezer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay
Stayed 1 night in Apr 2025
Verified

8/10 Good

Femie

Nice place, decent price
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel!
Stayed 2 nights in May 2025
Verified

6/10 Okay

Vilma

Liked: Cleanliness, amenities, property conditions & facilities
I hate how my room window view shows a whole wall of concrete. Breakfast was fair. 5 stars for staff.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Maria

Liked: Amenities
Very helpful staff, clean property and great breakfast
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

REID

Liked: Cleanliness, staff & service, property conditions & facilities
Great location great rooms
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Love the hotel and there warm accommodations plus the very good breakfast.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Coraliza

Liked: Cleanliness, amenities, property conditions & facilities
Clean and smells good
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

John

Liked: Cleanliness
Room was good, staff helpful. No mains water when i arrived at room was annoying.... then in the morning no hot water
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast menu was good but you have to be early.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Michelle Culas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly. Breakfast is superb. Would love to come back here again.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Accessibility
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Hazel

Liked: Cleanliness
Areas needing improvement: 1) Breakfast choices. Window view available for additional cost. 2) In my second stay they charged me P100 for a stained floor towel. It’s not the amount but it’s weird how they would expect that to be clean and spotless. Positive: 1) Very respectful staff 2) Location — several places within walking distance ( grocery, restaurants, bakeries, pharmacy)
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Darryll

Liked: Cleanliness, staff & service, property conditions & facilities
Safe, quiet, clean and a great place to stay
Stayed 1 night in May 2024
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Nice place & people , got a great time.
Stayed 6 nights in Mar 2025

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