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Surestay Plus By Best Western Cebu City

2.5 star property
Baroque hotel with a 24-hour front desk and a coffee shop

Choose dates to view prices

Photo gallery for Surestay Plus By Best Western Cebu City

Lobby
Premier Room, 2 Double Beds, Non Smoking | Minibar, in-room safe, individually furnished, desk
Exterior
Family Room, 2 Queen Beds, Non Smoking | Minibar, in-room safe, individually furnished, desk
Premier Room, 2 Double Beds, Non Smoking | Minibar, in-room safe, individually furnished, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

View in a map
Danaque Building, Capitol Site, Cebu City, 6000
  • Place, Osmeña Fountain Circle
    ‪7 min walk‬
  • Place, Ayala Center
    ‪3 min drive‬
  • Place, Waterfront Cebu City Casino
    ‪3 min drive‬
  • Airport, Cebu (CEB-Mactan - Cebu Intl.)
    ‪18 min drive‬

Room options

View all photos for Premier Room, 2 Double Beds, Non Smoking

Premier Room, 2 Double Beds, Non Smoking | Minibar, in-room safe, individually furnished, desk

Premier Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 313 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Minibar, in-room safe, individually furnished, desk

Superior Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Superior Room, 1 Queen Bed, Non Smoking | Minibar, in-room safe, individually furnished, desk

Superior Room, 1 Queen Bed, Non Smoking

  • 221 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Twin Beds, Non Smoking

Superior Room, 2 Twin Beds, Non Smoking | Minibar, in-room safe, individually furnished, desk

Superior Room, 2 Twin Beds, Non Smoking

  • 253 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Room, 3 Twin Beds, Non Smoking

Premier Room, 3 Twin Beds, Non Smoking | Minibar, in-room safe, individually furnished, desk

Premier Room, 3 Twin Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 305 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Premier Twin Room, 2 Double Beds, Non Smoking, Kitchenette

Minibar, in-room safe, individually furnished, desk

Premier Twin Room, 2 Double Beds, Non Smoking, Kitchenette

  • 299 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, 2 Queen Beds, Non Smoking

Minibar, in-room safe, individually furnished, desk

Family Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 363 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Single Beds, Non-Smoking, Superior Room, Mini Bar, Safety Box

Minibar, in-room safe, individually furnished, desk

2 Single Beds, Non-Smoking, Superior Room, Mini Bar, Safety Box

  • Sleeps 2

View all photos for Suite-2 Double Beds, Non-Smoking, Premier Room, Mini Bar, Kitchenette, Microwave, Safety Box

Minibar, in-room safe, individually furnished, desk

Suite-2 Double Beds, Non-Smoking, Premier Room, Mini Bar, Kitchenette, Microwave, Safety Box

  • Sleeps 4

2 Double Beds, Non-Smoking, Premier Room, Mini Bar, Safety Box

  • Sleeps 4

Suite-2 Queen Beds, Non-Smoking, Family Room, Mini Bar, Safety Box

  • Sleeps 4

1 Queen Bed, Non-Smoking, Superior Room, Mini Bar, Safety Box

  • Sleeps 2

1 King Bed, Non-Smoking, Superior Room, Mini Bar, Safety Box

  • Sleeps 2

View all photos for 3 Single Beds, Non-Smoking, Premier Room, Mini Bar, Safety Box

Minibar, in-room safe, individually furnished, desk

3 Single Beds, Non-Smoking, Premier Room, Mini Bar, Safety Box

  • Sleeps 3

About the neighborhood

Cebu City

Located in Capitol Site, Surestay Plus By Best Western Cebu City is adjacent to Cebu Doctor's University Hospital and within a 5-minute walk of Jose Rizal Memorial Library. This 62-room hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free self parking.

What's nearby

  • Mango Square - 7 min walk - 0.4 miles
  • Osmeña Fountain Circle - 7 min walk - 0.4 miles
  • Ayala Center - 3 min drive - 1.2 miles
  • Waterfront Cebu City Casino - 3 min drive - 1.6 miles
  • SM City Cebu - 5 min drive - 2.1 miles

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 42 min drive

Restaurants

  • ‪Jollibee - ‬2 min walk
  • ‪STK Ta Bay! Sa Paolito's Seafood House - ‬3 min walk
  • ‪Bo's Coffee - ‬1 min walk
  • ‪Yakski Barbeque & Eatery - ‬2 min walk
  • ‪Carlo’s Batchoy - ‬2 min walk

About this property

Surestay Plus By Best Western Cebu City

Baroque hotel with a 24-hour front desk and a coffee shop
Surestay Plus By Best Western Cebu City features free WiFi in public areas and a banquet hall. A stay here includes free parking. The front desk is staffed 24 hours a day to help with luggage storage and concierge services.
32-inch LED TVs come with digital channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include sitting areas, minibars, and electric kettles. Change of towels is available on request.

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Nov 12 - Nov 13
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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 550 for adults and PHP 275 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • 9 steps to reach entrance
  • Area rugs in public areas
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Baroque architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for PHP 1200 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately PHP 550 for adults and PHP 275 for children
  • Rollaway bed fee: PHP 1200 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: GCash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Check-in: 2:00 PM—-noon
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: GCash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Surestay Plus By Cebu City
Surestay Plus By Best Western Cebu City Hotel
Surestay Plus By Best Western Cebu City Cebu City
Surestay Plus By Best Western Cebu City Hotel Cebu City

Frequently asked questions

What's there to see around Surestay Plus By Best Western Cebu City?

This hotel is situated in Capitol Site, just steps from Jose Rizal Memorial Library, and within a 10-minute walk of Osmeña Fountain Circle and Mango Square. You'll also find Ayala Center and Magellan's Cross within a short drive.

How much does it cost to stay at Surestay Plus By Best Western Cebu City?

As of Oct 30, 2025, prices found for a 1-night stay for 2 adults at Surestay Plus By Best Western Cebu City on Nov 9, 2025 start from $50.27, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Surestay Plus By Best Western Cebu City?

Yes, secured self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Surestay Plus By Best Western Cebu City have a casino at the property?

No, Surestay Plus By Best Western Cebu City doesn't have a casino.

Will I find an indoor pool at Surestay Plus By Best Western Cebu City?

No, there is no indoor pool at this hotel.

Is Surestay Plus By Best Western Cebu City a good place to stay for couples?

Amenities that appeal to couples at this hotel include a minibar, a rainfall showerhead, and slippers.

Does Surestay Plus By Best Western Cebu City have a hot tub?

No, this hotel doesn't have a spa tub.

Does Surestay Plus By Best Western Cebu City have a restaurant with a breakfast menu?

Yes, Surestay Plus By Best Western Cebu City serves buffet breakfast each morning for a surcharge from its restaurant.

Will Surestay Plus By Best Western Cebu City allow pets to stay for free?

No, pets and service animals aren't allowed at Surestay Plus By Best Western Cebu City.

Are there connecting rooms at Surestay Plus By Best Western Cebu City?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Surestay Plus By Best Western Cebu City?

The closest major airport to Surestay Plus By Best Western Cebu City is Mactan - Cebu Intl. Airport (CEB), which is 9.4 mi away (42 minutes by car).

Are there rooms with balconies at Surestay Plus By Best Western Cebu City?

No, at Surestay Plus By Best Western Cebu City, there aren't any guestrooms that list a balcony.

Surestay Plus By Best Western Cebu City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 115 out of 179 reviews
Rating 8 - Good. 45 out of 179 reviews
Rating 6 - Okay. 12 out of 179 reviews
Rating 4 - Poor. 2 out of 179 reviews
Rating 2 - Terrible. 5 out of 179 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Jocelyn

Traveled with family
Disliked: Cleanliness, amenities
The only aspect I appreciate about this establishment is its proximity to Chong Hua Hospital. I booked my families stay here from April 27 to May 2 and June 29 to July 3, as my brother had a scheduled follow-up appointment with his ophthalmologist and my nieces had eye check-ups as well. Given my unfamiliarity with the area and lack of knowledge about other nearby hotels, I opted to book here. My husband and I had previously stayed here with my brothers in November during our vacation in the Philippines, and I personally experienced unfriendly service from the staff, including the guard, front desk, and housekeeping. Although I did not write a review at the time, I have decided to speak out this time. Furthermore, the guard's comment to my brother, suggesting that they should stay at a different hotel near the hospital, was unacceptable to my husband and me. I have personally encountered the "Mata Pobre" attitude during my stay at this hotel, where the staff seemed to judge us based on our appearance. Despite booking an eight-night stay and spending a significant amount of money, my family and I were treated unfairly. The primary reason my husband and I chose to stay here was due to its affiliation with Best Western, as we have consistently had positive experiences with the brand. However, I will never book a stay here again and will advise my friends to avoid this hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

NICARETES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel!
Stayed 2 nights in May 2025

10/10 Excellent

Khristine

Stayed 1 night in May 2025

10/10 Excellent

Ma Angeli, Dublin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our room was clean and smelled good! The beds are comfy and the linens looked and smelled clean. The hotel’s location was perfect for what we came to Cebu for. I’d stay here again.
Stayed 2 nights in May 2025

8/10 Good

Pamela

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were friendly and helpful! The hotel is clean.
Stayed 3 nights in May 2025

10/10 Excellent

Ivo, Pangvitch

Stayed 1 night in May 2025

8/10 Good

Pamela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so nice and very helpful!
Stayed 9 nights in May 2025

10/10 Excellent

Nadina

Liked: Cleanliness, staff & service, property conditions & facilities
It was the perfect hotel I needed at that time because it was right across Cebu Doctors Hospital
Stayed 3 nights in May 2025

10/10 Excellent

MARIA ELENA

Liked: Cleanliness, amenities
I didn’t get the chance to explore the area because I only stayed overnight but I love to come back someday and stay in this hotel.
Stayed 1 night in May 2025

10/10 Excellent

Eliezer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great place to stay
Stayed 1 night in Apr 2025

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to coffee shops, restaurants and groceries.
Stayed 5 nights in May 2025

8/10 Good

Melanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly but the shower doesn't have water
Stayed 3 nights in Apr 2025

10/10 Excellent

Rosemarie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room with breakfast included which was very tasty. Staff are so helpful and friendly. Very clean and quiet. We enjoyed our 2 night stay here. Lovely reception area to sit and relax.
Stayed 2 nights in Apr 2025

10/10 Excellent

Eliezer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay
Stayed 1 night in Apr 2025

10/10 Excellent

Maria

Traveled with partner
Liked: Amenities
Very helpful staff, clean property and great breakfast
Stayed 3 nights in Apr 2025

10/10 Excellent

Carmel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Jenny Lou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

James, Flower Mound

Liked: Cleanliness, staff & service, property conditions & facilities
clean, the staffs are friendly and nice.
Stayed 10 nights in Mar 2025

10/10 Excellent

John Elmer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding Hotel in Cebu City!

The hotel provided excellent service. Very prime location and new amenities. Also the price is absolutely very reasonable with free breakfast included. Thanks for the promotion. Keep up the great job!
Stayed 1 night in Mar 2025

8/10 Good

Dulce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed a few days, property was in good location, lots of restaurants and entertainment nearby. They charge too much for airport transfer, though.
Stayed 3 nights in Mar 2025

10/10 Excellent

Marjorie

Stayed 3 nights in Mar 2025

8/10 Good

Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities
Good but the bathroom sink collects a lot a water the every time u wash ur water!! Our stuffs gets water. All over the sink
Stayed 3 nights in Mar 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2025

10/10 Excellent

Cherry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place to stay while in Cebu City. The bldg.is newly renovated. It’s clean and the staff are nice and very accommodating.
Stayed 2 nights in Mar 2025