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Hotel Serra da Estrela

3.5 star property

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Photo gallery for Hotel Serra da Estrela

Hot stone massages, deep-tissue massages, sports massages
Front of property
Hot stone massages, deep-tissue massages, sports massages
Lounge
Lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Rua Mario Otoni Rezende, 160, Vila Capivari, Campos do Jordão, SP, 12460-000
  • Place, Capivari Shopping Center
    ‪3 min walk‬
  • Place, Campos do Jordão Convention Center
    ‪3 min walk‬
  • Place, Capivari Park
    ‪5 min walk‬

Room options

View all photos for Standard Room (Plus)

Standard Room (Plus) | Minibar, in-room safe, desk, blackout drapes

Standard Room (Plus)

8.6 out of 10
Excellent
(14 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Luxury Room

Luxury Room | Minibar, in-room safe, desk, blackout drapes

Luxury Room

8.8 out of 10
Excellent
(15 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Room (Nobre)

Room (Nobre) | Minibar, in-room safe, desk, blackout drapes

Room (Nobre)

10.0 out of 10
Exceptional
(3 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 Queen Bed and 2 Twin Beds

About the neighborhood

Campos do Jordão

Located in Capivari, Hotel Serra da Estrela is next to Cadij Shopping Center and Campos do Jordao Tennis Club. This 78-room, 3.5-star hotel has free breakfast along with conveniences like free in-room WiFi and free valet parking.

What's nearby

  • Capivari Shopping Center - 3 min walk - 0.2 miles
  • Sao Benedito Church - 3 min walk - 0.2 miles
  • Campos do Jordao Tennis Club - 3 min walk - 0.2 miles
  • Campos do Jordão Convention Center - 3 min walk - 0.2 miles
  • Capivari Park - 5 min walk - 0.3 miles

Getting around

  • Campos do Jordao Emilio Ribas Station - 5 min walk
  • São Paulo/Guarulhos Intl. Airport - 175 min drive

Restaurants

  • ‪Chalezinho Campos Do Jordão - ‬3 min walk
  • ‪Cantinho da Serra Grill - ‬2 min walk
  • ‪Itália Cantina e Ristorante - ‬3 min walk
  • ‪La Gália - ‬3 min walk
  • ‪Villa Gourmet - ‬3 min walk

About this property

Hotel Serra da Estrela

At Hotel Serra da Estrela, guests enjoy features like a children's pool, a gym, and a sauna. If you decide to drive, there's free valet parking. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and luggage storage. Other amenities at this family-friendly hotel include free WiFi in public areas, meeting rooms, and a business center.
Guests can expect to find free WiFi and LCD TVs with cable channels. Bathrooms offer hair dryers, free toiletries, and bathrobes. Minibars, portable fans, and safes are also standard.
Recreational amenities at the hotel include a sauna, a fitness center, a children's pool, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages, hot stone massages, and sports massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle cleaning area
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Gym
  • Library
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2004
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 20

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for BRL 100.00 per pet, per night
  • Dogs only
  • 1 total (22 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: BRL 100.00 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 20
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Serra da Estrela Campos do Jordao
Serra da Estrela Campos do Jordao
Hotel Serra da Estrela Hotel
Hotel Serra da Estrela Campos do Jordão
Hotel Serra da Estrela Hotel Campos do Jordão

Frequently asked questions

Is a free cancellation option available at Hotel Serra da Estrela?

Hotel Serra da Estrela provides free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel Serra da Estrela?

As of Apr 2, 2026, prices found for a 1-night stay for 2 adults at Hotel Serra da Estrela on Apr 16, 2026 start from $135, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Hotel Serra da Estrela?

This hotel is situated in Capivari, just steps from Cadij Shopping Center and Campos do Jordao Tennis Club, and within a short walk of Capivari Shopping Center. You'll also find Capivari Park and Aspen Mall less than a mile away.

Is there parking available at Hotel Serra da Estrela?

Yes, valet parking and self parking are offered for free at the hotel. Electric car charging is also available for guests.

Is a spa located at Hotel Serra da Estrela?

Spa services at the hotel include deep-tissue massages.

Does Hotel Serra da Estrela have a casino?

No, Hotel Serra da Estrela doesn't have a casino.

Is there an indoor pool at Hotel Serra da Estrela?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Serra da Estrela?

Couples staying at this hotel will appreciate amenities like a minibar and bathrobes as well as a bar.

Does Hotel Serra da Estrela have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Hotel Serra da Estrela have a restaurant that serves breakfast?

Yes, Hotel Serra da Estrela serves free buffet breakfast each morning from its restaurant.

Does Hotel Serra da Estrela allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hotel Serra da Estrela for a fee of BRL 100.00 per pet, per night.

Does Hotel Serra da Estrela have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Hotel Serra da Estrela?

No, there aren't any guestrooms with balconies at Hotel Serra da Estrela.

Hotel Serra da Estrela Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 382 out of 522 reviews
Rating 8 - Good. 109 out of 522 reviews
Rating 6 - Okay. 23 out of 522 reviews
Rating 4 - Poor. 6 out of 522 reviews
Rating 2 - Terrible. 2 out of 522 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mattress was terrible!
Stayed 1 night in May 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
overall very good. Surprised that the front desk did not speak any English, but still the staff was very nice. Also surprised that there is no ticket or document when I handed them the keys to the rental car. Usually you get a ticket or something proving you handed them your keys for the car. Again, overall very nice and loved the short distance to the main streets.
Stayed 1 night in Mar 2023

10/10 Excellent

Debora

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great location, stunning architecture, awesome amenities and extremely friendly staff. We absolutely enjoyed our stay!
Stayed 1 night in Mar 2023

10/10 Excellent

Jennifer

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and nice staff. Great breakfast. Our first room smelled of sewer so they gave us a new one which smelled much better. The kids play area was ok, needs to be refreshed.
Stayed 2 nights in Nov 2021

10/10 Excellent

Silvio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

Jeanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Hotel muito bom, Servico excelente, cafe manha ate as 11h no domingo e maravilhoso
Stayed 1 night in Dec 2019

8/10 Good

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All fine but the restaurant

Everything was amazing but the restaurant was just vegan, making us getting around for eating
Stayed 3 nights in May 2019

10/10 Excellent

HECTOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

4/10 Poor

Verified traveler

Stayed 1 night in Jan 2019

10/10 Excellent

Geoff, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, staff were great. Great location. Really good facilities for families with young kids. We would have liked more options for breakfast.
Stayed 2 nights in Dec 2018

10/10 Excellent

LUCAS

Hotel impecável, quarto
Stayed 2 nights in Dec 2025

10/10 Excellent

Jeane

Stayed 1 night in Dec 2025

10/10 Excellent

MARCELI

Traveled with family
Liked: Cleanliness, staff & service, amenities
Para mim, o melhor hotel de Capivari!
Stayed 1 night in Dec 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel é muito bem localizado e permite acesso à pé a área de compras e restaurantes. As opções de comida vegana são enormes porém existe a variedade não vegana.
Stayed 3 nights in Aug 2025

8/10 Good

EDUARDO

Stayed 2 nights in Dec 2025

10/10 Excellent

Marcio

Stayed 4 nights in Dec 2025

10/10 Excellent

Marcio

Traveled with family
Liked: Cleanliness, staff & service, amenities
Todos funcionarios educados e atenciosos, limpeza impecavel. Localizacao otima. Voltarei com certeza.
Stayed 1 night in Dec 2025

8/10 Good

Mauren

Liked: Cleanliness, staff & service, amenities
Estrutura excelente, quarto bom e equipe simpática. Vale destacar algo pontual: o alarme de incêndio disparou aproximadamente às 3:30 e entendo que isso pode de fato acontecer. O problema foi a falta de informação na madrugada, pois não sabíamos o que estava acontecendo e qual comportamento adotar. Também vale a pena uma manutenção no banheiro do quarto, pois o botão da descarga estava solto e acabou caindo da parede. De qualquer forma recomendo o hotel, pois a localização é ótima e a estrutura também. .
Stayed 1 night in Nov 2025

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gostei de tudo.
Stayed 1 night in Nov 2025

10/10 Excellent

Andressa

Liked: Cleanliness, staff & service, amenities
Excelente localização, café da manhã delicioso, quartos confortáveis e equipe maravilhosa.
Stayed 2 nights in Nov 2025

8/10 Good

Athanassios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente Hotel , só acho que poderia ter mais opções o cardápio, a não ser somente comida vegana
Stayed 1 night in Aug 2025

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estadia. Café da manhã bem variado; hotel bem pertinho da Villa Capivari. Dá para ir a pé. E ainda possui academia. Conseguimos treinar antes de tomar café para sair. Recepção muito boa, em especial a Jennifer que nos atendeu. Parabéns. Com certeza será um hotel que voltaremos a nos hospedar.
Stayed 1 night in Oct 2025

8/10 Good

Mirian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Localização excelente, atendimento nota mil. Mas acho que o café da manhã poderiam melhorar para quem não é vegano. Teriam q oferecer mais qualidade de alimentos para não vegano. Não sei se voltarei a me hospedar novamente.
Stayed 1 night in Oct 2025