6/10 Aceptable
maritza l.
2 ene. 2026
Le gustó: Limpieza
The listing for this property did not mention that the unit is located in a BASEMENT. While the space itself was clean and accessible, our stay was significantly impacted by issues that were not disclosed.On the first night, the renters in the upper unit arrived around 10:00 p.m. Their children were running and hitting objects on the floor, and they were also doing laundry and running the dishwasher. All of the noise transferred directly into the basement unit, and we were unable to sleep that night.In addition, the garage door was damaged, and the upstairs renters continued to attempt to fix it by opening and closing it constantly. The sound of the garage door opening and closing was extremely loud and carried through the walls.Another major issue is that the thermostat is not located in the basement unit. The temperature is controlled from the upper unit, and it was extremely hot at night, with no way for us to adjust it.These conditions made the stay uncomfortable, and none of these issues were disclosed in the listing.
maritza l.
Se hospedó 2 noches en diciembre de 2025
