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The Westin Golf Resort & Spa, Playa Conchal - All Inclusive

4.5 out of 5.0

Recent guest reviews

The breakfast buffet was a little lacking but the sit down restaurants were much better than other resorts we have been to.

The staff was exceptional. The resort was clean and well maintained.

Very close to the beach! The food was amazing, I suggest booking dinners in the formal dinning areas prior to arrival to get the time slot you want. There was many things to do, my favorite was the Catamaran excursion!

I only had 2 complaints about this trip and it want the hotels fault about 1 the red tide moved into the beach so there was no snorkeling or swimming in the ocean and they even took all the beach chair away from the beach so no one would spend time on the beach. the other was how long it took to get our food at the Italian restaurant. The food was good in the restaurants but the buffet didn't compare to the RIU resorts buffets.

Excellent location Great service Choice of food and restaurant Fast service on special request Great activities

A week prior to my vacation, I called the Hotel to reserved a rollaway bed, Customer Services at Hotel inform me that he was going to take care of my reservation. When arrival I was informed that there were no rollaway beds available but front desk employee promise that there were going to deliver one in 15 minutes. After two hours of waiting I call back at Customer services front desk to ask them about the rollaway bed they inform me that there were no rollaway bed available but they were going to deliver one next day to my room, that never happen. They also never followed up or call me to let me know if they were able to find the rollaway be. My kids had to share the sofa bed, that it was uncomfortable and noisy for 5 nights. Very disappointed on Customer Service. Also the mini refrigerator was not stock daily. We had to call everyday for water.

Fantastic attention to detail! The facility and grounds were exceptionally well kept. The staff saw to every need we had had with gracious hospitality.

This has been one of the most fun and relaxing all inclusive experience. The food was great along with the drinks. A good variety of restaurants that server excellent food for all inclusive. The taste, presentation and atmosphere top notch. Best overall experience rating would be Mediterranean,French,Italian,Costa Rican,Latin and buffet for dinner. Lunch pizza and paste, Costa Rican. Gounds were beautiful and well maintained. Huge pool with swim up bar. Plenty of lounge chairs with umbrella around pool.The only draw back is the tile around the main pool is very slippery when wet have flip flops near by when you get out of pool. Service for food and drinks also at pool side. Plenty of activities at pool and on grounds to fill your day. Beach white sand with limited lounge chairs and umbrella. This is a public beach but area located next to resort not crowed and they do offer free drinks supplied by resort. Their is also included free kayak, boogie boards and other amenities. Since this is a public beach there are vendor peddling souvenirs along with jet sky, horse back riding and atv. You have multiple local massage at beach for $20.00 us dollars for an hour. Excellent professional well worth the money. I used Sophia to the left by red car at least four times on my week long stay.. Pleasant, professional. Must have for stay is 50 spf sunscreen, Sun glasses, Hat even in pool, flip flops and possibly a water shirt if you burn easily, two bathing suits, casual dress for dinner.

Beautiful grounds and the beach was excellent. The staff was friendly and attentive.

Amazing beach and excellent hotel staff. All inclusive resort was awesome!

Worst experience I have ever had. Words cannot describe how bad this place really was

I witnessed at least 5 people, including myself, slide and fall on the damp or wet pool side cool decking. The whole place is high gloss marble. Looks great, but it is like an ice rink. I wouldnt go back. Food was lackluster. Drinks were weak.

First, this hotel is very nice. I like the rooms and lay out as it is a large campus and small buildings with 8 rooms in each building. Was worried about all the walking, but shuttles came by easily and often and ended us being fine. With that said, this hotel missed the mark. 1.Missed all the basic expectations from a hotel - Cleaning the room, refilling the coffee packets, and removing dirty dishes. Things i would expect from ANY hotel I stay in and especially a 5 star hotel. An example is at check in they say nightly they will re-fill then included mini-bar in the room as this is an all inclusive hotel. The fridge only has 4 beers, a couple sodas, and water, but the expectation is it gets filled. This never happened. We called and requested it to be filled and it wasn't. Another example was cleaning of the room. We had to call to get our room cleaned and when it was cleaned they left dirty dishes in our sink! Gross... 2. Concierge was worthless - This high end service is great to have and something I would expect at a 5 start resort hotel, but at the Westin I was less than pleased with any of their support. I had left my laptop at another hotel and was hoping the Westin would help me work with the other hotel and excursions teams to coordinate the delivery of my laptop back to the Westin and initially I thought they would. I had to force the concierge to think about how it could be complete and use the Westin excursions team to see if they could get the laptop from the h

We enjoyed our stay. This hotel has very friendly & helpful staff. It's a large property, but they have shuttles running constantly if you don't want to walk. Food was good with lots of variety and we loved the golf course! My wife and I visited for our anniversary, so we left the kiddos at home and enjoyed staying in the Royal Beach Club (Adult only area) . Just an overall great experience.

We had a wonderful experience. The resort is large, but you can call concierge for transportation from one end to the other. Food was excellent. You will need to set up reservations ASAP for the entire stay as the good restaurants were booked for us past our stay. Many staff members remembered our names from check-in to the day we left! Be sure to do some extra activities/excursions and check out the shows in the evening. All liquor is premium and all-inclusive. Adult areas were separate from family areas, but most young children stayed in the kids camp.

The rooms were big and very comfortable! The staff was excellent and very friendly. I thought the food was going to be just ok after reading the reviews. Maybe they addressed the problem, but I thought the food in all the restaurants, including the Mitra buffet was very very good!!

The room was nice and big. The only issue we had was with flies coming out of the drain which was gross. I had to kill a few spiders as well.

Zip lining,horseback riding, tubing and hot springs were fun. Unfortunately, we were told we had to eat at the buffet the whole time. Being elderly eating with friends is a major part of the experience.

It is a big hotel, ideal for people with the following hobbies: - Golf - Cycler - Runners Great for families not much for couples or singles. I prefer RIU for couples

Playa Conchal S/N Cabo Velas Guanacaste

Hotel highlights

  • Free WiFi and wired Internet in public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

The Westin Golf Resort & Spa, Playa Conchal - All Inclusive places you within 3 miles (5 km) of popular attractions like Conchal Beach and Playa Brasilito. This 4.5-star property has 406 guestrooms and offers conveniences like 9 restaurants, an outdoor pool, and free self parking.


Dining

There are multiple options for onsite dining with 9 restaurants, including Cauri, which specializes in French cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.


Rooms

Guests can expect to find a TV with a DVD player. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a coffee maker, free bottled water, and a phone.


Property features

Guests staying at The Westin Golf Resort & Spa, Playa Conchal - All Inclusive enjoy an outdoor pool, a health club, and free WiFi in public areas. You can put free parking to good use if you drive. The front desk is staffed 24 hours a day to help with concierge services and securing valuables. Other amenities at this all-inclusive property include a conference center, a business center, and coffee/tea in a common area.

Room options

Premium Jr Suite 2 Double Beds

Full 2 | Sleeps 4

Premium Jr Suite 1 King Bed

King 1 | Sleeps 4

Deluxe Jr Suite Golf View 2 Double Beds

Full 2 | Sleeps 4

Deluxe Jr Suite Golf View 1 King Bed

King 1 | Sleeps 4

Guest reviews for The Westin Golf Resort & Spa, Playa Conchal - All Inclusive

Everyone (15) Couples (130) Business (3) Family (31) Other (6) Friends (13)
4
Everyone

By on Jul 27, 2019

Review comment responded on Jul 28, 2019

how may I help you?

5
Partner Couples

The breakfast buffet was a little lacking but the sit down restaurants were much better than other resorts we have been to.

By on May 22, 2019

Review comment responded on Jul 2, 2019

Thanks sooo much for your review! We always appreciate a nice feedback that can help us be better. Come back soon!

5
Partner Couples

The staff was exceptional. The resort was clean and well maintained.

By on May 11, 2019

Review comment responded on Jul 2, 2019

Thanks sooo much for your nice review! Come back soon!

5
Everyone

Very close to the beach! The food was amazing, I suggest booking dinners in the formal dinning areas prior to arrival to get the time slot you want. There was many things to do, my favorite was the Catamaran excursion!

By on Jan 15, 2019

4
Everyone

I only had 2 complaints about this trip and it want the hotels fault about 1 the red tide moved into the beach so there was no snorkeling or swimming in the ocean and they even took all the beach chair away from the beach so no one would spend time on the beach. the other was how long it took to get our food at the Italian restaurant. The food was good in the restaurants but the buffet didn't compare to the RIU resorts buffets.

By , from colorado on Nov 11, 2018

Review comment responded on Nov 14, 2018

thank you for your feedback

5
Everyone

Excellent location Great service Choice of food and restaurant Fast service on special request Great activities

By , from montreal on Aug 24, 2018

Review comment responded on Sep 12, 2018

Thanks so much for your message, so happy you enjoyed our facilities!

3
Everyone

A week prior to my vacation, I called the Hotel to reserved a rollaway bed, Customer Services at Hotel inform me that he was going to take care of my reservation. When arrival I was informed that there were no rollaway beds available but front desk employee promise that there were going to deliver one in 15 minutes. After two hours of waiting I call back at Customer services front desk to ask them about the rollaway bed they inform me that there were no rollaway bed available but they were going to deliver one next day to my room, that never happen. They also never followed up or call me to let me know if they were able to find the rollaway be. My kids had to share the sofa bed, that it was uncomfortable and noisy for 5 nights. Very disappointed on Customer Service. Also the mini refrigerator was not stock daily. We had to call everyday for water.

By , from Texas on Aug 19, 2018

Review comment responded on Aug 22, 2018

thank you for your feedback

5
Everyone

Fantastic attention to detail! The facility and grounds were exceptionally well kept. The staff saw to every need we had had with gracious hospitality.

By on May 27, 2018

Review comment responded on Jul 9, 2018

Good morning Thank you so much for your comment, We hope you can come back again. regards

5
Everyone

This has been one of the most fun and relaxing all inclusive experience. The food was great along with the drinks. A good variety of restaurants that server excellent food for all inclusive. The taste, presentation and atmosphere top notch. Best overall experience rating would be Mediterranean,French,Italian,Costa Rican,Latin and buffet for dinner. Lunch pizza and paste, Costa Rican. Gounds were beautiful and well maintained. Huge pool with swim up bar. Plenty of lounge chairs with umbrella around pool.The only draw back is the tile around the main pool is very slippery when wet have flip flops near by when you get out of pool. Service for food and drinks also at pool side. Plenty of activities at pool and on grounds to fill your day. Beach white sand with limited lounge chairs and umbrella. This is a public beach but area located next to resort not crowed and they do offer free drinks supplied by resort. Their is also included free kayak, boogie boards and other amenities. Since this is a public beach there are vendor peddling souvenirs along with jet sky, horse back riding and atv. You have multiple local massage at beach for $20.00 us dollars for an hour. Excellent professional well worth the money. I used Sophia to the left by red car at least four times on my week long stay.. Pleasant, professional. Must have for stay is 50 spf sunscreen, Sun glasses, Hat even in pool, flip flops and possibly a water shirt if you burn easily, two bathing suits, casual dress for dinner.

By , from Pittsburgh,Pa on Apr 25, 2018

Review comment responded on May 1, 2018

Dear KB, thanks so much for your review, we appreciate your candid comments and certainly hope you´ll visit us again in the future

5
Everyone

Beautiful grounds and the beach was excellent. The staff was friendly and attentive.

By on Dec 17, 2017

Review comment responded on Jan 10, 2018

Good morning We hope that you back to the hotel, we glad to hear that comment regards

The Westin Golf Resort & Spa, Playa Conchal - All Inclusive

Playa Conchal S/N, Cabo Velas, Guanacaste 232-5150
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.