This was our 2nd time to stay in the Five Peaks Home. I am sorry to say that this brand new home (Spring 2021 when we stayed) has really aged in a few months. The problem is that it is managed by Pinnacle Lodging/Visit Breck. I had important questions, concerning our daughter with special needs, prior to our trip for which Pinnacle ignored. For example, they promised to call me back, but never did. Also, we received at least two emails from them (unsolicited) telling us that we could possibly check in early, but despite the home being cleaned and ready by 1:30 pm (which was communicated to us when we called them on our drive into Breckenridge) we were not notified that we could check in until 2 minutes to 4pm. (Pinnacle's regular check-in time). This miscommunication forced us to not be able to enter the home until around 6pm. The explanation was that although it was cleaned, items needed to be added to inventory, such as toilet paper. Once inside, everything was stocked, but things were not cleaned up to standard. What appeared to be dog hair was all over the master comforter and there were also long black hairs on one side of the sheets. The beautiful leather sofa had not been fluffed, the back pillows had lost their shape, and parts of the sofa had obvious scratches. Most of the nice throw rugs were dirty and worn. It is a shame because the owners have provided very nice furnishings. In addition, some silverware, dishes, and pots and pans were put away not cleaned. Also, it was a surprise to me that the home was not stocked with a sugar and cream set, did not have any supplies available such as foil, sweeteners, spices, baggies, etc., that we have become accustomed to count on. (The pantry did seem to include the coffee filters, salt and pepper shakers, and cinnamon that we left behind after our first visit). The bath towels were plentiful, but the secondary bathroom only had one wash towel and one hand towel, where as the master had two each. (This was for a 6 day stay). If this were my home, I believe that I would change management companies. I will say, however, that I called Visit Breck while at the home to report a broken coffee pot, and a malfunction to the automated blinds, and the received kind help from a young lady at the front desk and a quick response to bring a new coffee pot, and reset the blind's receiver. I hope this information can be useful.