Mercure Bordeaux Château Chartrons4.0 out of 5.0
Recent guest reviews
The hotel is quite dated. Wallpaper is peeling. Lighting is too dim. Wc needs some upgrade. Furniture is worn. Not my typical choice or maybe I'm not a fans of living in heritage building. However, the lobby chair is sufficient and comfortable. Breakfast croissant is good. Front desk is able to speak and understand English well. The hotel is near to the riverside but a few tram stop away from the shopping.
I stayed here twice now on business trips. My company booked a club room and both times I had rooms looking out over a side street. This meant I could keep the windows open at night. The rooms were both times large and very comfortable with writing desks separate toilet and bathroom.
The Mercure Bordeaux Château Chartrons Hotel (which is rated a 4 Star Hotel) is part of the Mercure Chain of Hotels (all of which are part of the Accor Group, The Mercure and Novotel and their Mid Price Hotel Chains and the F1 and Ibis Hotels are their budget chain and the Pullman and Sofitel Brand are there premier Luxe five star hotels. This hotel is popular with tour companies that is why we were booked here. This Hotel is located at the Wine Merchant District (you can buy the famous Bordeaux Red and White Wines just across the street and around the hotel as there are many wine stores around) and is about 1.8 Kilometers to the Place De Quincones and 2.1 kilometers to the Famous National Theater and the famous Pedestrian Shopping Area Rue Saint Catherine. So you either ride a taxi going to the Center or Via the Tour Bus (like us as we were in a Tour Group) or take the public bus 4 to JOURNU-AUBER and walk for 300 hundred meters more or take the Public Tram at Line B in COURS DU MEDOC (you walk for 750 meters to the tram stop) then hop off at Quincones. The Hotel has six floors and has 215 rooms and suite of which the Standard (de luxe rooms) rooms can be single or double beds and they are small (which are within the average european sized hotel room) at only 19 Square Meters. We stayed here for 1 night and the price for two of a night in a Standard Double Bed Room is 178 Euros and it includes the buffet breakfast for two. Other Amenities here include: a shoe shine machine per floor, a fitness center, sauna and spa, convention rooms, Le Chais Saint Restaurant (where the complimentary breakfast buffet is held), A Bar, parking slots for guests (you pay 10 euros a night). there is no swimming pool. Check In is 2:00 pm and check out is 12:00 pm
Comfortable , spacious , clean room with writing desk , chair and sideboard but no lounge chair. Separate toilet and shower cubicle. Safe instructions were difficult to understand and use. Excellent breakfast . Would recommend for convenience.
Location is quite good, little bit away from centre of the town but still on walking distance. Good value for Money. Excellent breakfest. Room is quite big with all necessary equipment. Parking is available in hotel garage but also in the strrets around hotel whicg are very safe.
The hotel itself is nice, just like typical 3 star hotel. Big lobby. But I don't like the room. It is decorated in reddish style- red wall, red carpet. The light is too dim. So I feel very uncomfortable in room, more like ghost house. However, I am not sure if other rooms are also in this style. The breakfast room is very big. But only less than 20 tables are placed and allowed to sit by guest. So, it is very congested because all tables are very close to one another. You can clearly hear people next to you talking. The staff is nice.
The bedroom was very hot although only in May.A/C ineffective. The dining room for beakfast was very messy on the floor and counters. Spillages left for the duration of the half hour. Reception staff very kind and understood a/c problem very well. She Very helpfully booked us in a sister hotel which was brilliant..at the Lac area.
About 15mins walk to the center but you don't have to go the center all the time because there's plenty to see in Bordueax. The river is right across the road which was very nice. Rooms were great and bed is very comfortable! The staffs were very helpful as well. The public garden is just 5 mins walk. Clean and modern rooms!
Doesn't appear to be in a great part of town, or even central, its surrounded by housing. Anyway, despite that the rooms were nice and big, good bar, restaurant looked good as well, although I didn't eat here. One grip no irons or ironing boards in the rooms? Do the French walk around with un-ironed clothes or do they expect foreign tourists to do so?! Only in France dies this seem to be an issue. Anyway, I would go back.
Not a good location , to far from the center . Hotel needs a renovation ASAP. Especially the bathroom. the room and hallways very dark, odd colors in the room with red walls and green doors. Staff very nice but not a good location especialy for what I paid.
Reviews from Trip Advisor
71% of guests recommend this hotelTotal of 804 reviews