Kyriad Prestige Bordeaux Ouest Mérignac4.0 out of 5.0
Recent guest reviews
We stayed at this hotel for 1 night as it was advertised as “dog friendly “ and we had 2 small, well behaved dogs. We arrived at the hotel in the evening and were helped by a very nice lady. Unfortunately after checking in we were informed that the restaurant was closed, but were given the option of having a snack and a drink in the bar (with the dogs) or directions to another restaurant. We chose to eat elsewhere. We advised that we would stay for breakfast In the morning , however, the next morning we went to the reception just as the breakfast area was due to open (it was completely empty) and were told in very unfriendly terms that we couldn’t bring the dogs in. Fair enough, but breakfast was in the same bar area that we were invited to eat in the evening before. The member of staff was asleep when he was approached, was unkempt, unfriendly and certainly not what you would expect to be greeted with. He made no attempt to help. Completely understand that hotels have rules and standards as far as pets are concerned, but don’t advertise yourselves as pet friendly if you are not, take some care with customer satisfaction and perhaps make up for the fact the you sold us a hotel room at full price that had a radiator resting on the floor as it had come off the wall!! Is that even safe? Trip Advisor be aware this is not a pet friendly hotel and shouldn’t be advertised as such
The facilities at the hotel are great, what makes the difference is the staff! Friendly, helpful and positive! Third time I’ve stayed here and each visit has been the same. Well done. Keep up the good work.
Stayed here for 2 nights with my husband for a weekend. Hotel is so lovely and our room is so cleaned when we came in. Our bed was so big and the bathroom was ok. Bathroom and toilet room are sepreated rooms and my husband liked that. However, he didnt like the flushing system of the toilet seat. Theres a lever where u have to pull it up to flush. The issues i had was the shower floods the floor when using it. The other issue was that our room wasnt clean at all during our stay so i was disappointed about that. Otherwise staff and food are nice.
The hotel is located outside the Bordeaux, close to the airport. The hotel was nice and rooms clean and comfortable. We took the tram in to the city which was very convenient. The tram is just steps away from this hotel. The restaurant had a very nice buffet and service was excellent!
We stayed here for a stopover on our way to Lacanau Ocean in a bid to avoid the traffic jam the following day on the A10 and the Rocade. We were met by the friendly and helpful reception team. The room was comfortable and spacious and the children loved their bedroom on the mezzanine. We spent a short time at the pool which was a little cold, but positioned in a sunny spot. We had the evening buffet in the restaurant which was very good, complemented by a solid wine list. All in all a great find and we will return next year.
When driving from the UK to Portugal, we always stop off overnight somewhere near Bordeaux. It is very difficult finding a hotel that can accommodate a family of five in one room but I'm happy to say that the Kyriad Prestige Bordeaux Ouest in Merignac did just that. Their family room has a double bed and two single beds upstairs in the mezzanine and plenty of room to put our travel cot. Also, when we wanted to give our 5 year old and 2 year old daughters a bath, we noticed there was no bath plug but the lady at reception was extremely polite and helpful and managed to get one for us. We will be stopping there on the way back and have no concerns because we know the staff are very polite and helpful.
Have stayed here many times since 2004 on business. Hotel rooms are immaculate and very clean. Reception is friendly and speak some English. Restaurant is very good, I usually have the Gourmand (€27) excellent starters of sea food from the buffet, fresh oysters, shell fish, salmon etc. Followed by a hot meal from the buffet, usually choose their rare beef. Good selection of wines by the glass (€5).
We chose this hotel for the ease with which to visit the city with a car. A clean and comfortable hotel. It was very easy to locate and there is lots of parking at the hotel. The tram service for the city was excellent and the terminus stop was very close to the hotel. We managed to achieve all we had planned in Bordeaux with the minimum of fuss.
We came here on our way back from Spain last year for an overnight stop and was impressed so booked the journey back. The rooms are excellent lovely breakfast and the staff are very friendly. It is more expensive than others but I think it is worth it but they need to include a free internet connection, Planning to come here and stay for a few days as an overnight doesn't do it justice.
Visited on business and I wanted clean, tidy and well serviced. That is exactly what I got. The hotel is spread over two floors, has a bar area and nicely set out restaurant as well as offering leisure facilities such as swimming pool and fitness room (although some of the exercise equipment has seen better days!). It loses a point as the bedrooms are like sweat boxes - it didn't matter what I did with aircon I couldn't get the temperature below 27 degrees! I ended up having to sleep with the window wide open which was fine as I was on the second floor but I would have been slightly reluctant if I was on the first floor! Breakfast was comprehensive and dinner was buffet style but a lot of variety and choice. Given it's proximity to the airport this is an ideal location for business trips and 'stayovers' - just sort out the temperature in the bedrooms!
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Free airport shuttle
Kyriad Prestige Bordeaux Ouest Mérignac places you within a few miles (5 km) of Bordelais Golf Course and Golf Practice Academy. This 4-star hotel has 75 guestrooms and offers conveniences like a restaurant, an outdoor pool, and a 24-hour fitness center. Near the airport, the hotel is also close to Bordeaux Technowest and Circuit Bordeaux Merignac.
Sit down for a leisurely bite to eat at the onsite buffet restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. Start each morning with breakfast, available for a fee.
All of Kyriad Prestige Bordeaux Ouest Mérignac's 75 air-conditioned rooms provide minibars, coffee makers, and safes. Guests can enjoy cable TV and stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Desks are also standard.
At Kyriad Prestige Bordeaux Ouest Mérignac, guests enjoy an outdoor pool, a 24-hour fitness center, and a sauna. You can take advantage of free parking, along with a free airport shuttle at scheduled times. The front desk has multilingual staff that can help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, conference space, and a business center.
Reviews from Trip Advisor
87% of guests recommend this hotelTotal of 234 reviews