Grand Hotel Francais

3.0 star property
Victorian hotel in Bordeaux with a bar

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Photo gallery for Grand Hotel Francais

Comfort with 1 double bed, non-smoking | In-room safe, desk, laptop workspace, blackout drapes
Exterior
Comfort Room, Accessible, Ground Floor | Floor plan
Comfort with 1 double bed, non-smoking | Living area | Flat-screen TV, offices
Lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
12 Rue Du Temple, Bordeaux, NAQ, 33000
  • Place, Rue Sainte-Catherine
    ‪3 min walk‬
  • Place, Grand Theatre of Bordeaux
    ‪5 min walk‬
  • Place, Place de la Bourse
    ‪8 min walk‬
  • Airport, Bordeaux (BOD-Merignac)
    ‪15 min drive‬

Room options

xxx Superior Single xxx

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

Superior Room, Balcony

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 Double Bed
  • City view

Comfort with 1 double bed, non-smoking

  • Sleeps 2
  • 1 Queen Bed
  • City view

Comfort with 1 double bed, non-smoking

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • City view

Comfort Room

8.6 out of 10
Excellent
(24 reviews)
  • Sleeps 2
  • 1 Queen Bed

Comfort Room, Accessible, Ground Floor

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed
  • City view

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About the neighborhood

Bordeaux

Located in Bordeaux City Centre, Grand Hotel Francais is adjacent to Place Gambetta and within a 5-minute walk of Les Grands Hommes. This 35-room, 3-star hotel welcomes guests with in-room amenities like electric kettles, flat-screen TVs, and offices.

What's nearby

  • Rue Sainte-Catherine - 3 min walk - 0.2 miles
  • Grand Theatre of Bordeaux - 5 min walk - 0.3 miles
  • Hotel de Ville Palais Rohan - 5 min walk - 0.3 miles
  • Place de la Bourse - 8 min walk - 0.4 miles
  • Place des Quinconces - 8 min walk - 0.4 miles

Getting around

  • Gambetta Tram Station - 1 min walk
  • Bordeaux-Benauge Station - 6 min drive
  • Merignac Airport (BOD) - 50 min drive

Restaurants

  • ‪Land & Monkeys - ‬3 min walk
  • ‪Le Grand Café - ‬2 min walk
  • ‪French House - ‬2 min walk
  • ‪Le Dijeaux - ‬3 min walk
  • ‪Amorino - ‬1 min walk

About this property

Grand Hotel Francais

Victorian hotel in Bordeaux with a bar
Guests of Grand Hotel Francais enjoy free WiFi in public areas, a business center, and free newspapers. Offsite parking is offered for a fee. The front desk is staffed 24/7 to help with securing valuables, luggage storage, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include laundry facilities and a reception hall.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Electric kettles, safes, and phones are other standard amenities.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (EUR 20 per day); discounts available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge

Family friendly

  • Babysitting
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (90 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 4 floors
  • Reception hall
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Office
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 12 per pet (varies based on length of stay)
  • Dogs and cats only
  • 1 total (22 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 50.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Nearby parking fee: EUR 20 per day(1148 ft away; open 24 hours)
  • Pet fee: EUR 12 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: EUR 50.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Grand Hotel Francais
Francais Ex Best Bordeaux
Best Western Grand Hotel Francais
Grand Hotel Francais - ex. Best Western Hotel
Grand Hotel Francais - ex. Best Western Bordeaux
Grand Hotel Francais - ex. Best Western Hotel Bordeaux

Frequently asked questions

What can I see around Grand Hotel Francais?

This hotel is situated in Bordeaux City Centre, just steps from Place Gambetta and Les Grands Hommes, and within a short walk of Rue Sainte-Catherine. You'll also find Grand Theatre of Bordeaux and Hotel de Ville Palais Rohan less than a mile away.

Will I be able to park at Grand Hotel Francais?

No, there isn't parking at the hotel but you'll find nearby parking for EUR 20 per day (discounts available).

Does Grand Hotel Francais include a casino?

No, Grand Hotel Francais doesn't have a casino.

Is there an indoor pool at Grand Hotel Francais?

No, there is no indoor pool at this hotel.

Is Grand Hotel Francais a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a bar and concierge services plus some guestrooms include city views.

Does Grand Hotel Francais have a hot tub?

No, there isn't a spa tub at this hotel.

Does Grand Hotel Francais feature a restaurant that includes a breakfast menu?

Grand Hotel Francais offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will Grand Hotel Francais allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Grand Hotel Francais for a fee of EUR 12 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Grand Hotel Francais?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Grand Hotel Francais?

The closest major airport to Grand Hotel Francais is Merignac Airport (BOD), which is 16 mi away (50 minutes by car).

Are there rooms with balconies that I can book at Grand Hotel Francais?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy city or courtyard views.

Grand Hotel Francais Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 551 out of 987 reviews
Rating 8 - Good. 341 out of 987 reviews
Rating 6 - Okay. 71 out of 987 reviews
Rating 4 - Poor. 16 out of 987 reviews
Rating 2 - Terrible. 8 out of 987 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

John, Pickering

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel located in old downtown Bordeaux. Excellent location for sight seeing. Room clean & comfortable. I recommend.
Stayed 1 night in Oct 2025

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar was very nice. The location was very good. The staff provided helpful directions for sightseeing.
Stayed 1 night in Oct 2025

2/10 Terrible

Bob

Stayed 2 nights in Oct 2025

10/10 Excellent

Melodie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved Bordeaux, Loved this hotel! It is beautiful and the balcony made our stay! The staff was exceptional and went above and beyond helping us when we had a problem. 5 stars!
Stayed 2 nights in Oct 2025

10/10 Excellent

Roger

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk were very helpful, many times, with our questions. They offered many good ideas for activities and helped us find specific stores. They explained the tram system and sold us tickets. They were happy people and very polite.
Stayed 1 night in Oct 2025

10/10 Excellent

Carolyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this hotel except the small and thin towels. Whatever detergent they are using makes the towels very rough. Perhaps the hotel invest in much higher quality towels.
Stayed 3 nights in Oct 2025

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was my favorite part of Bordeaux. The staff were kind, encouraging my still developing French with patience, and offering suggestions to make my trip more enjoyable. Coming back each day was like coming home. Merci beaucoup.
Stayed 7 nights in Sep 2025

8/10 Good

David, San Marcos

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Friendly staff. 4th floor was very quiet. Bar was beautiful. Hotel organized a taxi to airport. Uber is a little walk to pick up spot. Bathroom good.. a little crowded. Bath, big shower, separate toilet and two sinks. Location is very very good
Stayed 3 nights in Oct 2025

10/10 Excellent

Carole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Fun cocktail bar onsite. Staff were very helpful. Would definitely stay again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Lana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in a great location. We walked everywhere. The staff was
Stayed 4 nights in Sep 2025

10/10 Excellent

Antonia

Traveled with partner
Liked: Cleanliness, amenities
Fantastic hotel in the historic district of beautiful Bordeaux. Small room but more than adequate, had everything you needed. Great bed & shower. Highly recommend.
Stayed 3 nights in Sep 2025

10/10 Excellent

edmund

Liked: Cleanliness, staff & service, property conditions & facilities
The property was good, would have been better with complimentary welcome drinks.
Stayed 2 nights in Sep 2025

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Nice bar/lounge. Friendly front desk staff. I would recommend this hotel with the exception of the breakfast - it was disappointing and the breakfast staff member was unfriendly. There are some great breakfast/brunch options that are within easy walking distance.
Stayed 4 nights in Sep 2025

8/10 Good

Alex

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel right in the centre with very comfortable bed and very quiet room
Stayed 1 night in Sep 2025

6/10 Okay

Colin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Very small room, no outlook- breakfast poor. On a positive note staff were good, room was clean, though towels not changed on the penultimate day.
Stayed 3 nights in Sep 2025

8/10 Good

Antonio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location, the staff & the hotel common areas were excellent! The rooms are in need of a little TLC!
Stayed 3 nights in Sep 2025

8/10 Good

Collette

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location with the tram 1 block away. Classic room was small but well laid out. Would stay again
Stayed 2 nights in Sep 2025

10/10 Excellent

gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice!

The hotel was in a great location for all the key sights in Bordeaux. The rooms although typically European small looked like they had been refurbished yesterday . The staff could not have been more attentive. Would definitely return again!
Stayed 2 nights in Sep 2025

10/10 Excellent

Richard

Stayed 1 night in Jul 2025

10/10 Excellent

Stephanie

Helpful staff
Stayed 3 nights in Sep 2025

10/10 Excellent

Joe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would say setting a standard is difficult but important step in ranking a hotel. Between picking a great vs not a great hotel based on some reviews is a bit difficult and somewhat challenging. This pick was a great one. Kenzo helped in registering our car and made sure our stay is as comfortable as possible. Then we had the chance to meet Diana such a nice person with a friendly smile she made us feel welcomed and as if we knew her for our entire life. Picking the right staff at the front desk is key in the hospitality business since they are the face of the business. Thanks to Kenzo and Diana without a doubt I would recommend this hotel. I would like to take a moment and acknowledge the crew who organized our room and ensured our room is tidy. Thanks for the everything. Joe & Dolly
Stayed 3 nights in Sep 2025

10/10 Excellent

Antoniette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and in a great location, it had a lovely vibe that truely made you feel you were in France. The staff were accommodating in evey way and the breakfast was vey good. A very enjoyable stay.
Stayed 3 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Quentin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

gareth

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Sep 2025