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Grand Hotel Francais - ex. Best Western

3.0 star property
Eco-certified hotel with a 24-hour front desk and a bar

Choose dates to view prices

Photo gallery for Grand Hotel Francais - ex. Best Western

Front of property
Comfort Room, Mobility Accessible, Ground Floor | Floor plan
Lounge
Comfort with 1 double bed, non-smoking | Living area | Flat-screen TV, offices
Lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Laundry
  • 24/7 front desk
  • Pet friendly

Explore the area

View in a map
12 Rue Du Temple, Bordeaux, NAQ, 33000
  • Rue Sainte-Catherine
    ‪3 min walk‬
  • Grand Theatre of Bordeaux
    ‪5 min walk‬
  • Place de la Bourse
    ‪8 min walk‬
  • Bordeaux (BOD-Merignac)
    ‪13 min drive‬

Room options

View all photos for Superior Room, Balcony

In-room safe, desk, laptop workspace, blackout drapes

Superior Room, Balcony

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort with 1 double bed, non-smoking

Comfort with 1 double bed, non-smoking | In-room safe, desk, laptop workspace, blackout drapes

Comfort with 1 double bed, non-smoking

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for xxx Superior Single xxx

xxx Superior Single xxx | In-room safe, desk, laptop workspace, blackout drapes

xxx Superior Single xxx

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, Mobility Accessible, Ground Floor

Comfort Room, Mobility Accessible, Ground Floor | Floor plan

Comfort Room, Mobility Accessible, Ground Floor

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort with 1 double bed, non-smoking

Comfort with 1 double bed, non-smoking | In-room safe, desk, laptop workspace, blackout drapes

Comfort with 1 double bed, non-smoking

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room

Comfort Room | In-room safe, desk, laptop workspace, blackout drapes

Comfort Room

8.8 out of 10
Excellent
(19 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Bordeaux

Located in Bordeaux City Centre, Grand Hotel Francais - ex. Best Western is adjacent to Place Gambetta and within a 5-minute walk of Rue Sainte-Catherine. This 35-room, 3-star hotel welcomes guests with in-room amenities like electric kettles, flat-screen TVs, and offices.

What's nearby

  • Rue Sainte-Catherine - 3 min walk - 0.2 miles
  • Grand Theatre of Bordeaux - 5 min walk - 0.3 miles
  • Bordeaux Cathedral - 5 min walk - 0.3 miles
  • Place de la Bourse - 8 min walk - 0.4 miles
  • Place des Quinconces - 8 min walk - 0.4 miles

Getting around

  • Gambetta Tram Station - 1 min walk
  • Bordeaux-Benauge Station - 6 min drive
  • Merignac Airport (BOD) - 50 min drive

Restaurants

  • ‪Bistro Montesquieu - ‬2 min walk
  • ‪Le Grand Café - ‬2 min walk
  • ‪French.house - ‬2 min walk
  • ‪The Central Pub - ‬3 min walk
  • ‪Bistro Régent - ‬2 min walk

About this property

Grand Hotel Francais - ex. Best Western

Eco-certified hotel with a 24-hour front desk and a bar
Guests of Grand Hotel Francais - ex. Best Western enjoy free WiFi in public areas, a business center, and free newspapers. Offsite parking is offered for a fee. The front desk is staffed 24/7 to help with luggage storage, concierge services, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include laundry facilities and a reception hall.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Electric kettles, safes, and phones are other standard amenities.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (EUR 20 per day); discounts available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge

Family friendly

  • Babysitting
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (90 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 4 floors
  • Reception hall
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Office
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 12 per pet (varies based on length of stay)
  • Dogs and cats only
  • 1 total (22 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 50.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Nearby parking fee: EUR 20 per day(1148 ft away; open 24 hours)
  • Pet fee: EUR 12 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: EUR 50.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Grand Hotel Francais
Francais Ex Best Bordeaux
Best Western Grand Hotel Francais
Grand Hotel Francais - ex. Best Western Hotel
Grand Hotel Francais - ex. Best Western Bordeaux
Grand Hotel Francais - ex. Best Western Hotel Bordeaux

Frequently asked questions

What can I see around Grand Hotel Francais - ex. Best Western?

This hotel is situated in Bordeaux City Centre, just steps from Place Gambetta and Les Grands Hommes, and within a short walk of Rue Sainte-Catherine. You'll also find Place de la Comédie and Grand Theatre of Bordeaux less than a mile away.

How much does it cost to stay at Grand Hotel Francais - ex. Best Western?

As of Sep 16, 2025, prices found for a 1-night stay for 2 adults at Grand Hotel Francais - ex. Best Western on Sep 22, 2025 start from $290.16, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Grand Hotel Francais - ex. Best Western?

No, there isn't parking at the hotel but you'll find nearby parking for EUR 20 per day (discounts available).

Does Grand Hotel Francais - ex. Best Western include a casino?

No, Grand Hotel Francais - ex. Best Western doesn't have a casino.

Is there an indoor pool at Grand Hotel Francais - ex. Best Western?

No, there is no indoor pool at this hotel.

Is Grand Hotel Francais - ex. Best Western a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a bar and concierge services plus some guestrooms include city views.

Does Grand Hotel Francais - ex. Best Western have a hot tub?

No, there isn't a spa tub at this hotel.

Does Grand Hotel Francais - ex. Best Western feature a restaurant that includes a breakfast menu?

Grand Hotel Francais - ex. Best Western offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will Grand Hotel Francais - ex. Best Western allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Grand Hotel Francais - ex. Best Western for a fee of EUR 12 per pet, per night. The property also provides food and water bowls.

Does Grand Hotel Francais - ex. Best Western have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Grand Hotel Francais - ex. Best Western?

The closest major airport to Grand Hotel Francais - ex. Best Western is Merignac Airport (BOD), which is 16 mi away (50 minutes by car).

Are there rooms with balconies that I can book at Grand Hotel Francais - ex. Best Western?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy city or courtyard views.

Reviews

Grand Hotel Francais - ex. Best Western Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 520 out of 934 reviews
Rating 8 - Good. 326 out of 934 reviews
Rating 6 - Okay. 65 out of 934 reviews
Rating 4 - Poor. 16 out of 934 reviews
Rating 2 - Terrible. 7 out of 934 reviews

Reviews

10/10 Excellent

Kelley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel at a great location. The staff was very friendly and helpful as well.
Stayed 3 nights in Jun 2025

6/10 Okay

IVETTE

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice and helpful, location proximity to sites was stellar
Stayed 2 nights in Jun 2025

4/10 Poor

Shawn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very good, the buffet was equally good, and the hotel condition was excellent, save for some large dark strains on my carpet. But parking was a nightmare -- one has to negotiate traffic of all sorts to get to the hotel, use temporary codes to lower street stranchions, and follow an intricate map to the parking facility ("Don't turn here, or you'lll get a ticket!"). I had a hard time understanding the parking attendant's voice over the PA, and in the end didn't receive the reduced ticket price promised by the hotel. (I've driven in France, Spain, Turkey, Panama and Greece in the last four years with no problem, by the way.) Life is too short -
Stayed 1 night in Jun 2025

10/10 Excellent

Goran

Stayed 3 nights in Jun 2025

10/10 Excellent

Carmela, longwood

Stayed 7 nights in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a wonderful location, a quiet street and still an easy walk to everything. The room was lovely and the staff was very kind and helpful since we had extra time before check-in and a late train the following day. Will definitely be back!
Stayed 1 night in May 2025

10/10 Excellent

Alejandro, The Woodlands

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff, smsll rooms but very confortable. Would recommend snd stay again.
Stayed 3 nights in May 2025

10/10 Excellent

Webster

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Grand Hotel Francais was fantastic. The staff was very friendly, the hotel was beautiful and the location was great. Will absolutely stay here again if we ever come back to Bordeaux.
Stayed 2 nights in May 2025

10/10 Excellent

Caryn

Stayed 1 night in May 2025

10/10 Excellent

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
Location, location, location! Staff were fabulous, breakfast delicious and the rooms small( as usual in France) but perfect
Stayed 4 nights in May 2025

10/10 Excellent

Aisling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was lovely hotel, very central and quiet. Staff and reception were very friendly and helpful. I would recommend this hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a fantastic location, the staff were friendly, helpful with directions and the hotel bar was fantastic.
Stayed 1 night in Apr 2025

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff.
Stayed 2 nights in May 2025

10/10 Excellent

Amber

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to walk to tram and many sites. The staff were friendly and helpful.
Stayed 3 nights in May 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Cherilyn

Vacation in Bordeaux.

We had a wonderful stay. The hotel staff are excellent and willing to help make your stay more comfortable in any way they can. They provide maps of the area and also sell Tram passes at the front desk to make it easy to get around the city. The breakfast was delicious. We would definitely stay here again.
Stayed 6 nights in May 2025

10/10 Excellent

Reese

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and helpful staff, great amenities, in a perfect walkable distance to all attractions
Stayed 1 night in May 2025

10/10 Excellent

rozanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property very central. Staff very friendly and helpful
Stayed 2 nights in May 2025

10/10 Excellent

Daryl, Stittsville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and helpful and the hotel is in a great location for walking and sight seeing.
Stayed 1 night in May 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine hotel

Very friendly and helpful welcome. Nice hotel in excellent location. Only complaint: A/C didn’t work well.
Stayed 1 night in May 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in classic old charming part of Bordeaux. Excellent staff and delicious breakfast!
Stayed 1 night in Apr 2025

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Comfortable stay for a business trip, staff friendly and very help full.
Stayed 1 night in Apr 2025

8/10 Good

IAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This truly is a grand old hotel. Peaceful. Staff are wonderful. Warm & very helpful. Breakfast very limited selection. Go out for breakfast. Good cafes easy walking distance. WIFI lousy. Unreliable. Get a travel pack & do all email on your phone.
Stayed 7 nights in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025