Clerk was very friendly when we checked in. The only probably i saw was a new coffee pot was needed for the room.
I didnt like the fact that the wifi didnt work and i was not told when checking in. Then someone lnocked on my door and told me there were too many people in the room i paid for.
I woke up with red marks all over, which are bed bug bites. The stink in the hallway is horrible, smells like death, and the floors are dirty. The overall stay was horrible, money just thrown away.
It feels very homelike, the staff was very helpful
The hotel room had a cleaner smell, so we asked for another room. The staff was very helpful, and found another room very quickly. The rooms had everything I needed. They had some imperfections like missing light cover. Also, the breakfast had many gluten free options. I enjoyed my stay and think I will stay there again. It was a good room at a great price.
Thanks!! Everything was great I would be great experience to recommend someone else to stay..
Average hotel with amenities. Great location! Facilities were clean. Only complaint would be beds were uncomfortable.
Room was fine. Insulation not good as whenever anyone upstairs used the bathroom you could hear. Called down to desk twice and phone rang 30 times and then was put on hold for over 5 minutes both times.
Suburban Extended Stay Hotel Birmingham Homewood I-65 is located within a few miles (5 km) of Samford University and Alabama Men's Hall of Fame. This 127-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a health club.
All 127 air-conditioned rooms feature kitchens with refrigerators, ovens, microwaves, and stovetops. Guests can expect to find free WiFi and flat-screen TVs. Washers/dryers, sofa beds, and free local calls are other standard amenities. Weekly housekeeping is available.
Guests of Suburban Extended Stay Hotel Birmingham Homewood I-65 enjoy features like a health club, free WiFi in public areas, and a free grocery shopping service. Free parking is available if you drive. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include laundry facilities, a vending machine, and a picnic area.
Clerk was very friendly when we checked in. The only probably i saw was a new coffee pot was needed for the room.
Thank you for staying with us and sharing that information. We greatly appreciate your thoughts.
I didnt like the fact that the wifi didnt work and i was not told when checking in. Then someone lnocked on my door and told me there were too many people in the room i paid for.
Thank you for the review. I apologize for the internet. We had hopes that the issue would be fixed at any moment and took a while to fix. As far as knocking on the door, we have to address noise complaints (if that was the reason someone came in the first place) and issues with too many people in rooms because of fire codes in Homewood. Regardless, I apologize for both of the issues.
I woke up with red marks all over, which are bed bug bites. The stink in the hallway is horrible, smells like death, and the floors are dirty. The overall stay was horrible, money just thrown away.
We take all claims of pests or bugs seriously and have a protocol for there is a reported instance of pests. We can't investigate without information when a review is anonymous. Please reach out to us and let us know which room you were in so we can investigate further.
It feels very homelike, the staff was very helpful
Thanks for the great comments. We hope to see you again soon.
The hotel room had a cleaner smell, so we asked for another room. The staff was very helpful, and found another room very quickly. The rooms had everything I needed. They had some imperfections like missing light cover. Also, the breakfast had many gluten free options. I enjoyed my stay and think I will stay there again. It was a good room at a great price.
Thanks!! Everything was great I would be great experience to recommend someone else to stay..
Average hotel with amenities. Great location! Facilities were clean. Only complaint would be beds were uncomfortable.
Room was fine. Insulation not good as whenever anyone upstairs used the bathroom you could hear. Called down to desk twice and phone rang 30 times and then was put on hold for over 5 minutes both times.
I sincerely apologize that you weren't happy with your stay. I hope that we'll have another opportunity to better serve your needs.