4/10 Poor
Andrew, Montebello
Jan 6, 2026
Disliked: Cleanliness, amenities, property conditions & facilities
I selected a room with fire place, the photos showed a room with an actual fireplace. Our room had a heater that mimicked a fire place, it was just lights in a box. The room smelled bad, like body odor or just something gross, good thing my wife makes scented candles. The wifi is terrible, it only worked standing right next to the office, even though our room was only 20 feet away from the office, we got no signal. We used the microwave and it blew a fuse and we lost some power, luckily the maintenance man fixed it and we didn't have any other issues since. Beds were clean but too firm for me, not very comfortable. Oh and they only had 1 plate in the kitchen cabinet for us to use for food we had to buy paper plates at the store. Upstair neighbors stomped loudly upstairs most of the night as well. It wasnt a super terrible stay, we did like the place and how close we were to the markets and lake was a huge plus. We did also book an additional night, but prob wont stay here again unless they make some improvements. The staff was nice at least and the surrounding area is beautiful so we just made the most of our 8th year wedding anniversary.
Andrew
Stayed 2 nights in Jan 2026
