Property is very old and in need of updates. Valet employees were not always masked. Building was clean but not spotless. View was great but window seals were broken. Very quiet.
Hilton Baton Rouge needs new mgmt! Monet Courville would not check us in. Wanted pet fee 125, despite orbitz info of no pet fee. She told us to leave and escalated to GM Logan Shinn then told us he would call police. Hotel cheats and is aware Otbitz misinfo, and chooses not to correct error. Too bad I called and Hilton did not inform me of any pet fee either before booking. Poor Monet lies to us when we requested immediately to speak e a mgr- she yelled she was the manager, and another one would not be in till morning. That was a total lie, as after waiting 15 min with our 8 week old pup there- Logan showed up to make up some scenario to save face with his boss. Hilton needs to re-evaluate this location Seems like drunk frat boys are all they want for clientele.
The cleaning was not good. I did not have any hand or face towels. The bed was made with the previous guest linen they had to come change the sheets because there were blood and substance stains on the sheets along with long and short hairs. Once the room was actually cleaned I was ok for the night had an early checkout so nothing else to complain about.
Parking is not convenient. Also, they should block off an unloading zone at the front door.
Cool area, around the heart of Baton Rouge. Nice building and staff.
It was our third time coming to Baton Rouge for training and the prior hotels were very poor. This hotel however, not only met but exceeded our expectations! The staff was friendly and helpful and the facility was well kept and clean.
Very much enjoyed our quick trip. Staff, food, location, rooms were all great.
The staff was exceptional. We also loved the location. Great experience
My stay was horrible because this is the 2nd time Orbitz has put me in a handicapped room. It was supposed to be a special trip with my niece. My deceased mother was handicapped and it ruined our trip I will never use Orbitz again.
My room key didn’t work after checking in. The shower was difficult to get into and I’m a small person. I had no ventilation in the room. The view was pretty though.
Awesome stay for the Spanish Town parade. Great location for viewing the parade, great restaurants and fun niight life!
Easy to check in and out. Room service was quick. Valet was quick to return my car. Very pleasant staff.
The hotel needs repairs by the pool area it is in a poor condition. Overall it needs updating!
IF YOU BOOK THROUGH ORBITZ, OR ANY OTHER THIRD PARTY, YOU CAN'T EARN HILTON POINTS!
Located in Historic Downtown Baton Rouge, Hilton Baton Rouge Capitol Center is within a 10-minute walk of popular sights such as Baton Rouge River Center and Belle of Baton Rouge Casino. This 291-room, 4-star hotel welcomes guests with in-room amenities like MP3 docks, refrigerators, and coffee makers.
Satisfy your hunger from the comfort of your room with room service.
Hilton Baton Rouge Capitol Center's 291 rooms provide MP3 docks, refrigerators, and coffee makers. Guests can expect LCD TVs with cable channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Free weekday newspapers, free local calls, and laptop-compatible safes are also available.
Guests of Hilton Baton Rouge Capitol Center enjoy free WiFi in public areas, a meeting room, and an ATM. Self parking is offered for USD 28 per night. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. This smoke-free hotel also has wedding services.
Property is very old and in need of updates. Valet employees were not always masked. Building was clean but not spotless. View was great but window seals were broken. Very quiet.
Hilton Baton Rouge needs new mgmt! Monet Courville would not check us in. Wanted pet fee 125, despite orbitz info of no pet fee. She told us to leave and escalated to GM Logan Shinn then told us he would call police. Hotel cheats and is aware Otbitz misinfo, and chooses not to correct error. Too bad I called and Hilton did not inform me of any pet fee either before booking. Poor Monet lies to us when we requested immediately to speak e a mgr- she yelled she was the manager, and another one would not be in till morning. That was a total lie, as after waiting 15 min with our 8 week old pup there- Logan showed up to make up some scenario to save face with his boss. Hilton needs to re-evaluate this location Seems like drunk frat boys are all they want for clientele.
The cleaning was not good. I did not have any hand or face towels. The bed was made with the previous guest linen they had to come change the sheets because there were blood and substance stains on the sheets along with long and short hairs. Once the room was actually cleaned I was ok for the night had an early checkout so nothing else to complain about.
Parking is not convenient. Also, they should block off an unloading zone at the front door.
Cool area, around the heart of Baton Rouge. Nice building and staff.
It was our third time coming to Baton Rouge for training and the prior hotels were very poor. This hotel however, not only met but exceeded our expectations! The staff was friendly and helpful and the facility was well kept and clean.
Thank you for sharing your feedback. We look forward to your next visit.