There was a roach in my room hall smell of marajina the room stunk
Outside of the building looks nice. Lobby seemed nice as well. Fourth floor stunk of marijuana and cigarette smoke. My room had an awful sour, moldy smell.
Cleanliness was good. Didn't like : The bathroom bathtub was very slippery.
Customer service was ok, however, the cleanliness of the hotel was horrible. I soon as we entered into our room, it smelled Luke cigarettes. The carpet was filthy with stains throughout the whole carpet, it looked like It hadn’t been clean in years!! We saw a few roaches walking in the bathroom.
The room was nice. But the outside of the property was a mess. And as soon as we would open the room door, there was loud music and a strong odor of weed being smoke. We were there for 1 night for softball and the room was nice but we'll find another hotel if we have to stay again!!!
Great customer services - quick, and efficient check in and out. But on the need to work on side - Smoke Free Hotel should be seen or enjoy as such. Rationing of towels was very obvious.
This place is filthy, smells and the staff is unfriendly and most so not speak English. The clientele is seedy. Rundown part of town. Dead rat by entrance in garden. Staircase looks like it's never been cleaned. Pool area windows filthy so much so we wouldbt even go in all the way. Just awful here.
Dust in room triggered allergies. Rust in bathtub. Hallways not clean.
It was okay for the money that we paid not that bad but it needs a little updating the real turn off when you have cars in the parking lot with flat tires
Room was not in a nice part of town, smelled like mildew, ac broke and had to relocate to another room at 1am
Room was not in a nice part of town, smelled like mildew, ac broke and had to relocate to another room at 1am
We check-in around 4pm as a party of 5. The first room smelled of mold and the bathroom shower head had visible mold. We notified the front desk and they moved us to another room. The second room had a large broken glass door that was held together with tape. The television turned on but the screen was smashed and the "chair" had been slashed and sewn up. I told the front desk that we could not stay in a room with a large broken glass door and a busted television. They moved us into ANOTHER room.... the third room had stiff beds and was the smallest but we took it anyway because the surrounding hotels were booked solid. The thirds room wasn't molded and the television worked :-( The front desk staff tried to help but the rooms themselves were horrible. I would not recommend this hotel to anyone. The best things were the free breakfast, pool (we did have a man lurking which made us uncomfortable) and the close proximity to Washington, DC.
Nice pleasant stay. Around 20 min from Baltimore air port. Nice staff.Good breakfast.
Very nice and clean. Staff was professional and pleasant. Also the breakfast was good. I would definitely stay here again.
Very nice to stay. My kids love to stay and also affordable price. Pool hour should be extand more. Good breakfast.
It was a cheap hotel taken because I needed a bed in the right area. Expectations were realistic and they were met. The place was clean and so on. However, I was placed in a cigarette-smelling room, with two ashtrays, despite reserving a non-smoking room as I always do. This is 100 unacceptable. I didn't use wifi, amenities, or staff, so those questions all rate a 1 in lieu of N/A.
The first thing I notived when I arrived were a bunch of kids outside smoking. When I checked in the elevator wasn't working. I had to walk up 4 flights with luggage. When I got to the fourth floor it appear that several rooms had parties going on and it was 1am. Marihuana smoke was in the hallway and people running in and out of rooms. I called and went to the front desk 3 times until they called the police.
The staff was completely uninformed about things, no one knew what they were doing. Most of them didn't speak English. My room was infested with ants. I had ants crawling all over me.
Located in North Laurel within a 5-minute walk of Patuxent River, Sleep Inn And Suites Laurel is within a 15-minute stroll of Laurel Park. This 85-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi.
Free buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM. Savor a meal from the comfort of your room with room service.
TVs come with cable channels, and guests can stay connected with free WiFi. Refrigerators, microwaves, and coffee makers are other standard amenities.
At Sleep Inn And Suites Laurel, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include a business center, coffee/tea in a common area, and a meeting room.
There was a roach in my room hall smell of marajina the room stunk
Outside of the building looks nice. Lobby seemed nice as well. Fourth floor stunk of marijuana and cigarette smoke. My room had an awful sour, moldy smell.
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Cleanliness was good. Didn't like : The bathroom bathtub was very slippery.
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Customer service was ok, however, the cleanliness of the hotel was horrible. I soon as we entered into our room, it smelled Luke cigarettes. The carpet was filthy with stains throughout the whole carpet, it looked like It hadn’t been clean in years!! We saw a few roaches walking in the bathroom.
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
The room was nice. But the outside of the property was a mess. And as soon as we would open the room door, there was loud music and a strong odor of weed being smoke. We were there for 1 night for softball and the room was nice but we'll find another hotel if we have to stay again!!!
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
Great customer services - quick, and efficient check in and out. But on the need to work on side - Smoke Free Hotel should be seen or enjoy as such. Rationing of towels was very obvious.
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Alan M Comer Sales Director Sleep Inn & Suites
This place is filthy, smells and the staff is unfriendly and most so not speak English. The clientele is seedy. Rundown part of town. Dead rat by entrance in garden. Staircase looks like it's never been cleaned. Pool area windows filthy so much so we wouldbt even go in all the way. Just awful here.
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Sincerely, Alan M Comer Sales Director Sleep Inn & Suites
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Alan M Comer Sales Director Sleep Inn & Suites
Dust in room triggered allergies. Rust in bathtub. Hallways not clean.
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Sincerely, Alan M Comer Sales Director Sleep Inn & Suites
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.