I’m temporarily handicapped, requesting specific accommodations. They ignored everything. I saw two cockroaches crawling on the ceiling. Also, you hear your neighbors through the vents, as well as next door. At 2am, I heard people playing loud music, and I also smelled weed and cigarettes. BEWARE!!! This is a ghetto facility, with ghetto employees, and you will do yourself a huge favor by spending the extra money per night, for relaxation and comfort!
location, room clean, shower old, desk staff friendly
Perfect, however there was no sign for this Hotel.from outside.
Some parts of hotel look nice but we are upset that our shower leaked continually and bothered our sleep. The faucet on the sink was two inches away from the counter - loose. The toilet seat moved when you got off and on it. The fitness center television did not work. Breakfast was good.
Room smelled like smoke despite me being required to sign a paper that said smoking was not allowed.
Property needs some maintenance, mainly mold in bath tile, damaged carpet in halls. Internet not working . Staff, polite, friendly.
My main issue was the size of the room. I needed a handicap room, which I had. However, I found it hard to move around the room. The staff at the hotel were wonderful. From the front desk all the way to the shuttle driver.
Nice breakfast bar,with very attentive server, with wide selection
Not a very neat hotel. A bit run down. The bed sheets had wholes in them.
Location good. Carpeting and floors filthy. We had small pieces of paper on floor in room first day, vacuumed between guests?? Stayed 3 days, no vacuuming. Poor general maintenance, light bulbs out, electrical plugs loose, faucet base leaked, security lock missing..broken, carpet frayed.
Located in Brooklyn, Sleep Inn & Suites BWI Airport is within a 10-minute drive of popular attractions such as M&T Bank Stadium and Oriole Park at Camden Yards. This 145-room hotel has round-the-clock conveniences like a business center, a fitness center, and a front desk.
All 145 rooms provide coffee makers, free weekday newspapers, and free local calls. TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include ironing boards, desks, and wardrobes or closets.
At Sleep Inn & Suites BWI Airport, guests have access to a health club, free WiFi in public areas, and a meeting room. A stay here includes free parking. The front desk is staffed 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include a 24-hour business center, a computer station, and free newspapers.
I’m temporarily handicapped, requesting specific accommodations. They ignored everything. I saw two cockroaches crawling on the ceiling. Also, you hear your neighbors through the vents, as well as next door. At 2am, I heard people playing loud music, and I also smelled weed and cigarettes. BEWARE!!! This is a ghetto facility, with ghetto employees, and you will do yourself a huge favor by spending the extra money per night, for relaxation and comfort!
Thank you so much for choosing Sleep Inn & Suites for your recent stay! Your feedback is very important to us, and we appreciate you taking the time to tell us about your experience. At Sleep Inn & Suites, our staff works very hard to provide our guests with clean comfortable rooms and excellent customer service. We look forward to seeing you again for an even better experience!
Thank you for your review and for staying with us. We are so sorry for the troubles you encountered during your stay and for any inconvenience these caused you. It is our goal to consistently provide superior service and accommodations at our hotel. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
location, room clean, shower old, desk staff friendly
Thank you so much for choosing Sleep Inn & Suites for your recent stay! Your feedback is very important to us, and we appreciate you taking the time to tell us about your experience. At Sleep Inn & Suites, our staff works very hard to provide our guests with clean comfortable rooms and excellent customer service. We look forward to seeing you again for an even better experience!
Thank you for your review and for staying with us. We are so sorry for the troubles you encountered during your stay and for any inconvenience these caused you. It is our goal to consistently provide superior service and accommodations at our hotel. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
Thank you so much for choosing BWI Airport Inn & Suites for your recent stay! Your feedback is very important to us, and we appreciate you taking the time to tell us about your experience. At BWI Airport Inn & Suites, our staff works very hard to provide our guests with clean comfortable rooms and excellent customer service. We look forward to seeing you again for an even better experience!
Perfect, however there was no sign for this Hotel.from outside.
Thank you for your review and for staying with us. We are so sorry for the troubles you encountered during your stay and for any inconvenience these caused you. It is our goal to consistently provide superior service and accommodations at our hotel. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
Some parts of hotel look nice but we are upset that our shower leaked continually and bothered our sleep. The faucet on the sink was two inches away from the counter - loose. The toilet seat moved when you got off and on it. The fitness center television did not work. Breakfast was good.
Thank you so much for choosing BWI Airport Inn & Suites for your recent stay! Your feedback is very important to us, and we appreciate you taking the time to tell us about your experience. At BWI Airport Inn & Suites, our staff works very hard to provide our guests with clean comfortable rooms and excellent customer service. We look forward to seeing you again for an even better experience!
Thank you so much for choosing BWI Airport Inn & Suites for your recent stay! Your feedback is very important to us, and we appreciate you taking the time to tell us about your experience. At BWI Airport Inn & Suites, our staff works very hard to provide our guests with clean comfortable rooms and excellent customer service. We look forward to seeing you again for an even better experience!
Dear Sir/Madam, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Guest Service Manager Sleep Inn & Suites BWI Airport