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Hard Rock Hotel Vallarta All inclusive

4.5 out of 5.0

Recent guest reviews

We had an amazing experience at Hard Rock! It was one of the nicest hotel resorts we’ve stayed at.

We had an incredible experience at the HR. The staff was great. Juan and Gomez took excellent care of us at the pool. The entertainment was fun and our room was clean and comfortable. I can't say enough great things about our stay. We had intended to do more excursions outside of the hotel but didn't want to leave. Walks on the beach every morning and beautiful sunsets. I can't wait to go back.

I booked the HR PVR as a last min trip for myself, husband and 11 month old. After reading the reviews (4.3) and seeing all inclusive we were excited. Sad to say I feel like we compelely overpaid. Pros: family friendly, clean, staff is super nice, Spa was GREAT! Cons: Food was awful, very bland and even the simple American food and Mexican food didn’t taste great. My husband got sick the last night when we ate @ the Asian restaurant (likely from the beef). The hotel grounds itself is not large and you can walk from end to end in less than 5 min. The nightly entertainment was OK as well. Overall wouldn’t go back and would have spent the extra 100/night to stay somewhere much nicer had I known the above.

I stayed at the hotel for two nights with my mom and a 6 month old baby. The staff is very accommodating and overall we had a nice experience. I don’t think it is ideal for families with infants as music can be a little bit too loud.

Hotel crews are very kind. Frist day our room was down stairs it was smelled and 2nd day they switched our room to 3rd floor. Room was clean and nice but, a lot of aunts there. Except aunts, we had an enjoyable our vacation.

We returned yesterday from a week at this excellent resort. It was our first all-inclusive since our honey moon 31 years ago and we were very pleasantly surprised. The food was great, drinks plentiful, the rooms nice, the beach beautiful and the staff so friendly and accommodating that it made for a wonderful vacation. The evening shows were entertaining and the dancers made an outstanding effort to provide great entertainment.

Esta muy bonito y como pero.. necesitan hacer mejoras en la comida. Algunas veces estaba fria y necesitan más variedad de platillos en los buffet. El restaurante Frida delicioso!! Pero necesita ventiladores y se necesitan ceniceros en el area de las albercas

Great experience. Visited with grand kids. All of us had great fun. The staff was very friendly and helpful. No hesitation to come back.

Yoga class location was great near beach & instructors were nice. The only think I did not like is that the pools closed at 8pm- seemed too early for vacation. The staff was nice; food quality and options were good.

We stayed at the Hard Rock right when Hurricane Patricia and it was chaos with everyone trying to leave the city. We couldnt find a flight out and ended up staying at the hotel and were so fortunate since the staff was so diligent. They stayed up all night to get the hotel ready as a shelter for us (instead of sending us to a government run shelter. We got world class service when we didn't expect it at all. The general manager was kind and intelligent, he communicated clearly the situation to us and what we should expect. After the hurricane missed us, they turned around (without a break) and set up the hotel so it's ready for us to relax and enjoy. The hotel is nice and clean, layout was great, the beach front is a bonus. To be honest, the food here wasn't the best but I am so happy I didn't stay at some Groupon hotel and get shipped off to a shelter far in land of mexico. We trusted the staff with our lives and it paid off greatly. Will stay here again.

This is such an amazing resort, we had the best week ever. The staff is so friendly and attentive they even call you by your name. The pool entertainers were fun and the waiter staff at the pool is so excellent. We especially loved Jesus, he was the nicest and friendliest person I have ever met. He became a friend to us. We will treasure this vacation for our whole life. We also had a blast on our excursions. We went zip lining and to the markets islands. Absolutely breathtaking.

I could not say enough good things about this hotel. The restaurants have delicious food, you have to make a reservation- hassle free 100. The food in the snack place is average but better that we have found in other all-inclusive hotels. The service is excellent! People would go out of the way to make you feel at home. Everything is convenient for small children. It is worth any cent you spend on it!

This was our second time, staying at the Hard Rock Vallarta. It was just as incredible, as the first time. The rooms are clean and modern. The staff was very welcoming and extremely attentive to all of our wants and needs. My favorite restaurant is Ciao, the food and the view were both amazing!

Check in was a bit hassle. They made copies of our passports which I thought was not right and uncomfortable. Food and beverage was great. Staff was nice! Room was comfortable with the big in-room jacuzzi. Though shower was not enough pressure, and was not lit up too well. Pool area was clean, and there were plenty of chairs at anytime. We saw several iguanas strolling at pool side, which was cool and interesting. Gym was clean and well-kept. Nightly showers were entertaining. Overall, good staying.

Hotel service and staff were very friendly and helpful. Juan and Ignacio were great assistance to our rock royalty service! The rooms are clean and comfortable and the food was ok. Thanks to hard rock for a pleasat stay

We loved our stay in hard rock hotel. The spa is amazing. And both Italian and Brazilian restaurant are superb.

Great Wifi and service! We were given the rock royalty level. Personal assistant was included.

We enjoyed our whole vacation here except the sales presentation. The food was decent. We stayed for 9 days so after a while it seemed to be the same thing. I enjoyed the pool but the beach was hard to enjoy with constant vendors. Overall we loved IG and are planning another trip to thus and other hard rock hotels.

Perfect! Everything was taken car. Staff friendly and attentive!

My husband and I went here for our honeymoon in May 2013, It was wonderful! Friendly staff, great food, and lots to do. Overall a wonderful experience. Definitely will be going back.

Paseo de los Cocoteros 19, Villa 8 Nuevo Vallarta NAY

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Located within a mile (2 km) of Vallarta Adventures, Hard Rock Hotel Vallarta All inclusive is within 2 miles (3 km) of Nayar Vidanta Golf. This 348-room, 4.5-star resort has 2 outdoor pools along with private in-room spa tubs and a full-service spa. It's on the beach and also near Plaza Lago Real Shopping Center and Paradise Plaza Shopping Center.


Dining

Start your day off right with a free buffet breakfast. There are multiple options for onsite dining with 6 restaurants, including The Market, which specializes in international cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café.


Rooms

All of Hard Rock Hotel Vallarta All inclusive's 348 air-conditioned rooms provide private spa tubs, minibars, and coffee makers. Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include free bottled water, ceiling fans, and laptop-compatible safes.


Property features

Guests of Hard Rock Hotel Vallarta All inclusive have access to a full-service spa, 2 outdoor pools, and a children's pool. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this all-inclusive resort include a health club, 2 spa tubs, and a sauna.

Guest reviews for Hard Rock Hotel Vallarta All inclusive

Everyone (8) Couples (15) Business (1) Family (11) Other (1)
5

great stay

Everyone

We had an amazing experience at Hard Rock! It was one of the nicest hotel resorts we’ve stayed at.

By , from Seattle on Mar 11, 2018

Review comment responded on Mar 13, 2018

Thank you so much for sharing your comments. We heartily wait for your next visit, the entire staff is looking forward to coddle you one more time and offer you another incredible experience. Rock ON!

5

wonderful trip

Everyone

We had an incredible experience at the HR. The staff was great. Juan and Gomez took excellent care of us at the pool. The entertainment was fun and our room was clean and comfortable. I can't say enough great things about our stay. We had intended to do more excursions outside of the hotel but didn't want to leave. Walks on the beach every morning and beautiful sunsets. I can't wait to go back.

By on Mar 1, 2018

Review comment responded on Mar 1, 2018

Hello Thank you so much for sharing your experience and for taking the time to review our resort. We are glad to know your trip was wonderful. As you have described, our staff truly makes the difference because they go above and beyond duty to make you feel in home. We are so happy to read that you loved your vacations and to know we many more rockstars in the family!! Keep Rockin' & See you soon!! "This review was responded on behalf of the General Manager of Hard Rock Hotel Vallarta"

3

ok hotel, awful food, not worth the $$$

Everyone

I booked the HR PVR as a last min trip for myself, husband and 11 month old. After reading the reviews (4.3) and seeing all inclusive we were excited. Sad to say I feel like we compelely overpaid. Pros: family friendly, clean, staff is super nice, Spa was GREAT! Cons: Food was awful, very bland and even the simple American food and Mexican food didn’t taste great. My husband got sick the last night when we ate @ the Asian restaurant (likely from the beef). The hotel grounds itself is not large and you can walk from end to end in less than 5 min. The nightly entertainment was OK as well. Overall wouldn’t go back and would have spent the extra 100/night to stay somewhere much nicer had I known the above.

By , from chicago on Dec 31, 2017

Review comment responded on Jan 4, 2018

Hello Juliana Thank you for sharing your review about our resort with us, we are very sorry to know that even though you had an amazing time, our restaurants did not meet your expectations as much as we would like and this kept you from enjoying fully your time. I can assure you that each one of our 5 specialty restaurants has a menu that was carefully planned and designed to include only the best flavors of the region with the special touch of Hard Rock. Nevertheless we know that every person likes things differently, that's why we invite you to let us know, I'm sure we can prepare something that will delight you; In addition we have our special chef's menu, the 24hrs in-room service and the option to use your resort credits to upgrade your meals to complement your dining choices and offer you the best gourmet experience. We heartily invite you to contact us prior future reservations and we will gladly assist you with the details to make sure you get the 5 star experience that you are looking for. Warm Regards Luis Entrala Fábregas General Manager Hard Rock Hotel Vallarta

4

a nice hotel on the water

Everyone

I stayed at the hotel for two nights with my mom and a 6 month old baby. The staff is very accommodating and overall we had a nice experience. I don’t think it is ideal for families with infants as music can be a little bit too loud.

By , from New York on Nov 15, 2017

Review comment responded on Nov 17, 2017

Dear Nadya Thank you very much for your comments; Nothing rocks our world more than hearing that you enjoyed every moment of your vacation. The staff is the heart and soul of our resort and they work hard to make our dear guests feel like Rockstars! Thanks again for your comments and feedback, we will continue improving all the areas of opportunity and hope welcoming you soon to the Hard Rock Hotel Vallarta. Cheers Luis Entrala Fábregas General Manager Hard Rock Hotel Vallarta

4

nice and safe

Everyone
Sunset from our room. Afternoon pool side.

Hotel crews are very kind. Frist day our room was down stairs it was smelled and 2nd day they switched our room to 3rd floor. Room was clean and nice but, a lot of aunts there. Except aunts, we had an enjoyable our vacation.

By , from California on Nov 3, 2017

Review comment responded on Nov 5, 2017

Hello Cinnie Thank you so much for taking the time to share your comments and this wonderful pictures with us. We are glad to read that your time was great despite the little inconveniences that you mention. We thank you for your preference and definitely we will work harder to have every detail ready prior your next visits. We hope to see you soon and please remember that we are always available to assist you with the details of your trip. Cheers! Luis Entrala Fábregas General Manager Hard Rock Hotel Vallarta

4

all inclusive paradise

Everyone

We returned yesterday from a week at this excellent resort. It was our first all-inclusive since our honey moon 31 years ago and we were very pleasantly surprised. The food was great, drinks plentiful, the rooms nice, the beach beautiful and the staff so friendly and accommodating that it made for a wonderful vacation. The evening shows were entertaining and the dancers made an outstanding effort to provide great entertainment.

By , from Arkansas on Sep 3, 2017

Review comment responded on Sep 5, 2017

Dear Shernor Thank you so much for taking the time to share this fantastic experience and for the opportunity of being part of this marvelous vacation. We are so happy to know that after a long wait your trip was beyond expectations. We appreciate all your feedback and definitely we would love to see you next summer or sooner to have another wonderful time. Please feel free to contact us prior next arrival and we will assist you with the arrangements required to ensure you a 5 star vacation. Sincerely, Luis Entrala Fábregas General Manager Hard Rock Hotel Vallarta

5
Families

Great experience. Visited with grand kids. All of us had great fun. The staff was very friendly and helpful. No hesitation to come back.

By on Dec 26, 2016

Review comment responded on Dec 28, 2016

Hello dear guest, We are very happy to learn about your amazing experience. Thank you for taking the time to share it and we look forwasrd to welcome you back soon. Sincerely, Ángel Regalado

4

hard rock

Everyone

Yoga class location was great near beach & instructors were nice. The only think I did not like is that the pools closed at 8pm- seemed too early for vacation. The staff was nice; food quality and options were good.

By , from San Fran on May 8, 2016

Review comment responded on Dec 30, 2016

Dear Renee Thank you very much for taking the time to share your experience with us. We are so glad you had a great vacation in our hotel. Thank you for mentioning our staff, they are great at what they do and we are very proud of all of them. Regarding your comments on the pool schedule; we are definitely open to suggestions and request, don't hesitate to approach us anytime about your preferences and we will gladly do something for you. We hope to have you back very soon. Cheers Angel Regalado

5

cannot ask for a better hotel in time of crisis

Couples

We stayed at the Hard Rock right when Hurricane Patricia and it was chaos with everyone trying to leave the city. We couldnt find a flight out and ended up staying at the hotel and were so fortunate since the staff was so diligent. They stayed up all night to get the hotel ready as a shelter for us (instead of sending us to a government run shelter. We got world class service when we didn't expect it at all. The general manager was kind and intelligent, he communicated clearly the situation to us and what we should expect. After the hurricane missed us, they turned around (without a break) and set up the hotel so it's ready for us to relax and enjoy. The hotel is nice and clean, layout was great, the beach front is a bonus. To be honest, the food here wasn't the best but I am so happy I didn't stay at some Groupon hotel and get shipped off to a shelter far in land of mexico. We trusted the staff with our lives and it paid off greatly. Will stay here again.

By on Nov 3, 2015

5

husbands birthday

Couples

This is such an amazing resort, we had the best week ever. The staff is so friendly and attentive they even call you by your name. The pool entertainers were fun and the waiter staff at the pool is so excellent. We especially loved Jesus, he was the nicest and friendliest person I have ever met. He became a friend to us. We will treasure this vacation for our whole life. We also had a blast on our excursions. We went zip lining and to the markets islands. Absolutely breathtaking.

By on Sep 27, 2015