Hilton Garden Inn Austin Downtown

3.5 star property
Hotel with an outdoor pool, a quick walk to Austin Convention Center

Choose dates to view prices

Photo gallery for Hilton Garden Inn Austin Downtown

Exterior
Reception
Outdoor pool
Bar (on property)
Premium bedding, down comforters, in-room safe, blackout drapes

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Bar
  • Housekeeping
  • Laundry
  • Parking available

Explore the area

View in a map
500 N Interstate 35, Austin, TX, 78701
  • Place, Austin Convention Center
    ‪7 min walk‬
  • Place, Texas State Capitol
    ‪15 min walk‬
  • Place, University of Texas at Austin
    ‪19 min walk‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪11 min drive‬

Room options

Room, 2 Queen Beds

8.6 out of 10
Excellent
(29 reviews)
  • 331 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub (Mobility)

9.0 out of 10
Wonderful
(4 reviews)
  • 298 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

  • 341 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

  • 805 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Mobility, Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 298 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Accessible (Mobility, Roll-in Shower)

  • 341 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Allergy Friendly (Pure)

  • 355 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Allergy Friendly (Pure)

  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Allergy Friendly (Pure)

  • 334 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(12 reviews)
  • 360 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

8.6 out of 10
Excellent
(31 reviews)
  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Austin

Located in Downtown Austin, Hilton Garden Inn Austin Downtown is a leisurely stroll from popular sights such as Austin Convention Center and Waterloo Park. This 254-room, 3.5-star hotel has an outdoor pool along with a 24-hour gym and a 24-hour business center.

What's nearby

  • Austin Convention Center - 7 min walk - 0.4 miles
  • Sixth Street - 12 min walk - 0.7 miles
  • Texas State Capitol - 15 min walk - 0.8 miles
  • University of Texas at Austin - 19 min walk - 1.0 mile
  • Zilker Park - 4 min drive - 1.9 miles

Getting around

  • Downtown Station - 8 min walk
  • Austin Station - 10 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 15 min drive

Restaurants

  • ‪Marlow Bar - ‬2 min walk
  • ‪Central District Brewi - ‬3 min walk
  • ‪Holey Moley - ‬4 min walk
  • ‪Wanderlust Wine - ‬2 min walk
  • ‪Mala Vida - ‬2 min walk

About this property

Hilton Garden Inn Austin Downtown

Hotel with an outdoor pool, a quick walk to Austin Convention Center
Guests of Hilton Garden Inn Austin Downtown have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is offered for USD 69 per night. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Guests can expect to find 42-inch TVs with cable channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other standard amenities include dryers, refrigerators, and microwaves. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered valet parking on site (USD 69 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 21.95 for adults and USD 6.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 18th over Austin

Things to do

  • 24-hour gym
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • High chair
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • 9,022 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 18 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1985
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Dryer
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per accommodation (varies based on length of stay)
  • Dogs and cats only
  • 2 total (50 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 15 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 75.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 21.95 for adults and USD 6.95 for children
  • Covered valet parking fee: USD 69 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Austin Downtown/Convention Center
Hilton Garden Inn Downtown/Convention
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Austin Hilton Garden Inn Austin Downtown/Convention Center Hotel
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Hilton Garden Inn Austin Downtown/Convention Center

Frequently asked questions

Are free cancellation options available at Hilton Garden Inn Austin Downtown?

Hilton Garden Inn Austin Downtown provides free cancellation on certain room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Hilton Garden Inn Austin Downtown?

As of Oct 14, 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Austin Downtown on Nov 2, 2025 start from $114.14, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Hilton Garden Inn Austin Downtown?

This hotel is situated in Downtown Austin within a short 11-minute walk of Sixth Street and also 14 minutes on foot from Lady Bird Lake. You'll also find Moody Theater and Texas State Capitol less than a mile away.

Is there parking available at Hilton Garden Inn Austin Downtown?

Yes, covered valet parking is offered for USD 69 per night with in/out privileges. Wheelchair-accessible van parking is also available for guests.

Does Hilton Garden Inn Austin Downtown have a casino?

No, Hilton Garden Inn Austin Downtown doesn't have a casino.

Is there an indoor pool at Hilton Garden Inn Austin Downtown?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Hilton Garden Inn Austin Downtown?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Hilton Garden Inn Austin Downtown?

No, there isn't a spa tub at this hotel.

Does Hilton Garden Inn Austin Downtown feature a restaurant that includes a breakfast menu?

Yes, Hilton Garden Inn Austin Downtown serves buffet breakfast for a surcharge each morning at 18th over Austin.

Does Hilton Garden Inn Austin Downtown allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hilton Garden Inn Austin Downtown for a fee of USD 100 per accommodation, per stay.

Are there connecting rooms at Hilton Garden Inn Austin Downtown?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Hilton Garden Inn Austin Downtown?

The closest major airport to Hilton Garden Inn Austin Downtown is Austin-Bergstrom Intl. Airport (AUS), which is 10.7 mi away (15 minutes by car).

Can I book a room with a balcony at Hilton Garden Inn Austin Downtown?

No, at Hilton Garden Inn Austin Downtown, there aren't any guestrooms that list a balcony.

Does Hilton Garden Inn Austin Downtown host weddings?

Take advantage of the wedding venue at Hilton Garden Inn Austin Downtown if you plan to say "I do" during your trip.

Reviews

Hilton Garden Inn Austin Downtown Reviews

7.8

Good

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 456 out of 1006 reviews
Rating 8 - Good. 212 out of 1006 reviews
Rating 6 - Okay. 145 out of 1006 reviews
Rating 4 - Poor. 93 out of 1006 reviews
Rating 2 - Terrible. 100 out of 1006 reviews

Reviews

10/10 Excellent

Hugo

Everything was magnit
Stayed 1 night in Jul 2025

2/10 Terrible

John P Epperson, Meridain

Disliked: Cleanliness, amenities, property conditions & facilities
It's not a horrible place. The managment is dishonest and not trustworthy. I had to depart 1 day early. Orbitz contacted the manager but had some difficulty. I saw him in the lobby and gave him all my details. He said, "no problem, I'll approve your refund.", then he didn't. The rooms are adequate, the staff is nice. The place is a bit run down. Don't trust the management.
Stayed 3 nights in May 2025

10/10 Excellent

Gregory

Liked: Cleanliness, property conditions & facilities
.
Stayed 4 nights in Jul 2025

10/10 Excellent

Byron

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

4/10 Poor

Gokulvasanth

Stayed 1 night in Jun 2025

10/10 Excellent

Nayely

Our stay was overall great
Stayed 2 nights in Jun 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Mary

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel terrible price on valet

The place was nice and the service inside was great. However, this place had a "Valet Only" service and it was $70! Insane! We stayed there for less than 24 hours total time, from check in to check out. When it was time to check out and retrieve our vehicle, we checked out a little early to get our vehicle incase there was a rush of people coming down at check out time. We waited and waited. Finally after seeing people come and go and the app they had us check the vehicle out with, kept showing they were still getting it, I finally went up to check on it. The valet person there looked it up and apologized that no one had gotten to it. So we waited over 30 minutes to get them to bring our car down. They still wanted a tip! I did like this hotel, the room and view were very nice. However, I will not come back to spend $70 on valet.
Stayed 1 night in Jun 2025

4/10 Poor

Micah

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I would not stay here again. I would just pay the extra to stay at a 4 or 5 star. There is a very strong mildew smell in the room. The AC would make a loud banging noise. The bed is not comfortable at all. You have to use your key to use the elevator but unfortunately people would just hop on the elevator and wait for someone to put their key in. Therefore making it awkward for actual guest of the hotel. I am not sure what the solution is Maybe wrist bands for guests making it easier for staff to monitor. Bring your own water and snacks. The drinks and snacks are crazy expensive . Water was $9, Diet Coke $7 snicker bar $9. Like The staff at the desk and parking is very welcoming and helpful.
Stayed 2 nights in Jun 2025

2/10 Terrible

Raymundo

Stayed 3 nights in Jun 2025

2/10 Terrible

dana

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unhappy

We were very disappointed in the condition of the hotel as far as cleanliness and prices for the snack area, which was our only choice to eat out of unless we wanted to pay $27 a person for buffet, which was absolutely ridiculous. Also, we were told that our valet Was going to be cheaper than what it was and that ended up costing us $150 for one car for a two night stay. We should be getting money back on that or get comped because we were told wrong when I called in a few days before arriving to confirm everything. Once I discuss this with the person at the reservation desk he told me to talk to the valet people. I spoke to the valet people and they said that Their prices are based on the number of people that are staying at the hotel. And that should have nothing to do with a standard right price based on what I was told it would be for the night we stayed.
Stayed 2 nights in Jun 2025

6/10 Okay

Zach

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay, small issues.

The overall experience was good, but there was a myriad of small issues. Our battery on the door lock died and the maintainence had to help us essentially break into our room to get back in. I’d expect them to monitor the batteries more often to avoid situations like this. WiFi required you to sign up for a Hilton Honors account, and the speed was not useful unless I paid more. It’s bogus that in 2025 we have to settle for this. The area around the hotel is not great, it’s off of 6th street which is nice but during the day there’s lots of homeless nearby, we watched someone buy meth about a block from the hotel.
Stayed 7 nights in Jun 2025

2/10 Terrible

Tammy

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Keep going

Overpriced and dirty
Stayed 1 night in Jun 2025

10/10 Excellent

Cartha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly, helpful staff. Beautiful facility. Our room was lovely, very comfortable and quiet.
Stayed 1 night in Jun 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Briana, Philadelphia

Business traveler
Disliked: Cleanliness, property conditions & facilities
The pics are NOTHING like the actual property. The pool is gross - cigarettes and trash floating. There was human feces out front. Do NOT stay here!
Stayed 2 nights in Jun 2025

6/10 Okay

Karina, Houston

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Good location to stay for a concert at moody center. Didn't like that there wasn't any public parking, only valet for $79.
Stayed 1 night in Jun 2025

10/10 Excellent

LaTonya

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very Quiet, Clean and Friendly
Stayed 2 nights in Jun 2025

8/10 Good

Tera

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Hugo

Stayed 2 nights in Jun 2025

8/10 Good

Valeria

Stayed 2 nights in May 2025

4/10 Poor

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Everyone was nice except the one black lady that worked last night. I have never had someone be so rude for no reason before. Will never be back here
Stayed 1 night in Jun 2025

10/10 Excellent

Patrick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Austin Hotel!

Great hotel! Close to everything, clean and convenient.
Stayed 3 nights in Jun 2025

10/10 Excellent

Tommy

Stayed 1 night in May 2025

10/10 Excellent

Ismael, Norwalk

Stayed 2 nights in May 2025