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Hilton Garden Inn Austin Downtown

3.5 star property
Hotel with an outdoor pool, 9-minute walk to Austin Convention Center

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Photo gallery for Hilton Garden Inn Austin Downtown

Outdoor pool
Lobby
Reception
Meeting facility
Premium bedding, down comforters, in-room safe, blackout drapes

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
500 N Interstate 35, Austin, TX, 78701
  • Place, Rainey Street
    ‪5 min walk‬
  • Place, Austin Convention Center
    ‪7 min walk‬
  • Place, Texas State Capitol
    ‪15 min walk‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 2 Queen Beds

8.6 out of 10
Excellent
(29 reviews)
  • 331 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 1 King Bed, Accessible, Bathtub (Mobility)

8.8 out of 10
Excellent
(5 reviews)
  • 298 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

  • 341 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, down comforters, in-room safe, blackout drapes

Suite, 1 Bedroom

  • 805 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility, Roll-in Shower)

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 2 Queen Beds, Accessible (Mobility, Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 298 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Roll-in Shower)

Premium bedding, down comforters, in-room safe, blackout drapes

Suite, 1 Bedroom, Accessible (Mobility, Roll-in Shower)

  • 341 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Allergy Friendly (Pure)

Premium bedding, down comforters, in-room safe, blackout drapes

Deluxe Room, 1 King Bed, Allergy Friendly (Pure)

  • 355 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Allergy Friendly (Pure)

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 1 King Bed, Allergy Friendly (Pure)

  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Allergy Friendly (Pure)

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 2 Queen Beds, Allergy Friendly (Pure)

  • 334 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Premium bedding, down comforters, in-room safe, blackout drapes

Deluxe Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(13 reviews)
  • 360 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 1 King Bed

8.8 out of 10
Excellent
(36 reviews)
  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

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Lobby

DoubleTree Suites by Hilton Austin Downtown Capitol

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  • Pool
  • Pet friendly
  • Restaurant
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8.2 out of 10, Very Good, 1,000 reviews
$107 nightly
The price is $128
Jan 16 - Jan 17
Total with taxes and fees
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About the neighborhood

Austin

Located in Downtown Austin, Hilton Garden Inn Austin Downtown is a leisurely stroll from popular sights such as Austin Convention Center and Waterloo Park. This 254-room, 3.5-star hotel has an outdoor pool along with a 24-hour gym and a 24-hour business center.

What's nearby

  • Rainey Street - 5 min walk - 0.3 miles
  • Austin Convention Center - 7 min walk - 0.4 miles
  • Sixth Street - 12 min walk - 0.7 miles
  • Texas State Capitol - 15 min walk - 0.8 miles
  • University of Texas at Austin - 19 min walk - 1.0 mile

Getting around

  • Downtown Station - 6 min walk
  • Austin Station - 10 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 14 min drive

Restaurants

  • ‪Marlow Bar - ‬2 min walk
  • ‪Central District Brewi - ‬3 min walk
  • ‪Koriente - ‬3 min walk
  • ‪Jim-Jim's Water-Ice - ‬3 min walk
  • ‪Mala Vida - ‬2 min walk

About this property

Hilton Garden Inn Austin Downtown

Hotel with an outdoor pool, 9-minute walk to Austin Convention Center
Guests of Hilton Garden Inn Austin Downtown have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is offered for USD 69 per night. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Guests can expect to find 42-inch TVs with cable channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other standard amenities include dryers, refrigerators, and microwaves. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Similar properties

Lobby
Hampton Inn & Suites Austin Downtown
  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
8.8 out of 10, Excellent, 1,017 reviews
$130 nightly
The price is $156
Jan 23 - Jan 24
Total with taxes and fees
Hampton Inn & Suites Austin Downtown

Property amenities

Internet

  • Available in all rooms: Free internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered valet parking on site (USD 69 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 21.95 for adults and USD 6.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 18th over Austin

Things to do

  • 24-hour gym
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • High chair
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • 9,022 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 18 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1985
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Dryer
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per accommodation (varies based on length of stay)
  • Dogs and cats only
  • 2 total (50 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 15 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 75.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 21.95 for adults and USD 6.95 for children
  • Covered valet parking fee: USD 69 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Austin Downtown/Convention Center
Hilton Garden Inn Downtown/Convention
Hilton Garden Inn Downtown/Convention Hotel
Hilton Garden Inn Downtown/Convention Hotel Austin Center
Hilton Garden Inn Austin Downtown/Convention Center Hotel
Hilton Garden Inn Downtown/Convention Center Hotel
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Austin Hilton Garden Inn Austin Downtown/Convention Center Hotel
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Hilton Garden Inn Austin Downtown/Convention Center Austin
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Hilton Garden Inn Austin Downtown Austin
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Hilton Garden Inn Austin Downtown/Convention Center

Frequently asked questions

Are free cancellation options available at Hilton Garden Inn Austin Downtown?

Hilton Garden Inn Austin Downtown provides free cancellation on certain room rates. For additional details, review the cancellation policy on our site.

What is there to do around Hilton Garden Inn Austin Downtown?

This hotel is situated in Downtown Austin within a short 11-minute walk of Sixth Street and also 7 minutes on foot from Rainey Street. You'll also find Lady Bird Lake and Moody Theater less than a mile away.

Will I be able to park at Hilton Garden Inn Austin Downtown?

Yes, covered valet parking is offered for USD 69 per night with in/out privileges. Wheelchair-accessible van parking is also available for guests.

Does Hilton Garden Inn Austin Downtown have a casino?

No, Hilton Garden Inn Austin Downtown doesn't have a casino.

Is there an indoor pool at Hilton Garden Inn Austin Downtown?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Hilton Garden Inn Austin Downtown?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Hilton Garden Inn Austin Downtown?

No, this hotel doesn't have a spa tub.

Does Hilton Garden Inn Austin Downtown feature a restaurant that includes a breakfast menu?

Yes, Hilton Garden Inn Austin Downtown serves buffet breakfast for a surcharge each morning at 18th over Austin.

Does Hilton Garden Inn Austin Downtown allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hilton Garden Inn Austin Downtown for a fee of USD 100 per accommodation, per stay.

Does Hilton Garden Inn Austin Downtown have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Hilton Garden Inn Austin Downtown?

The closest major airport to Hilton Garden Inn Austin Downtown is Austin-Bergstrom Intl. Airport (AUS), which is 10.8 mi away (14 minutes by car).

Can I book a room with a balcony at Hilton Garden Inn Austin Downtown?

No, there aren't any guestrooms with balconies at Hilton Garden Inn Austin Downtown.

Does Hilton Garden Inn Austin Downtown host weddings?

Take advantage of the wedding venue at Hilton Garden Inn Austin Downtown if you plan to say "I do" during your trip.

Hilton Garden Inn Austin Downtown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 464 out of 1003 reviews
Rating 8 - Good. 201 out of 1003 reviews
Rating 6 - Okay. 139 out of 1003 reviews
Rating 4 - Poor. 90 out of 1003 reviews
Rating 2 - Terrible. 109 out of 1003 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

James, Bryan

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
breakfast was not offered. Parking was insanely expensive at $69/night. We parked at the public lot a block from the hotel for $15
Stayed 1 night in Nov 2025

10/10 Excellent

JEAN PAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Oct 2025

4/10 Poor

Chris

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was tiny and looked like a duck bath
Stayed 2 nights in Oct 2025

6/10 Okay

Kelsey

Disliked: Staff & service, amenities, property conditions & facilities
The hotel could use an update
Stayed 2 nights in Oct 2025

10/10 Excellent

Cindy

Stayed 1 night in Oct 2025

10/10 Excellent

Kellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Signage for entrance was hard to see.
Stayed 3 nights in Sep 2025

10/10 Excellent

Sharath

Stayed 1 night in Sep 2025

2/10 Terrible

Martha A

Traveled with family
Liked: Room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Carrie

The valet parking service is the worst I’ve ever experienced. They’re extremely slow and expensive. $70 per day. Also, they did attempt to charge my credit card for two days valet service even though we arrived at 4PM and departed the hotel by 10AM the following day. Check your credit card charges with this valet service! The valet service makes you download an app and holds your car hostage until you do it and show them you completed the transaction. It’s sketchy!
Stayed 1 night in Sep 2025

10/10 Excellent

Daniel

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Other than reception being too slow(any time of the day),I had great experience.
Stayed 4 nights in Sep 2025

10/10 Excellent

Tatum

Stayed 1 night in Sep 2025

2/10 Terrible

Eric

Disliked: Staff & service, amenities, property conditions & facilities
Horrid experience. Awful customer service and professionalism. $90 to park PER night. And, refusal to repair maintenance issues with toilet in room!!
Stayed 1 night in Sep 2025

8/10 Good

Christa Lynn

Stayed 3 nights in Sep 2025

6/10 Okay

Madelynn

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Decent hotel

Bar and restaurant were not open Saturday night (part of the reason we booked this place). Convenience to Austin’s landmarks was great. Hotel is very outdated, but not yet entirely decrepit. Service was great, though valet did take a little longer than expected and is not optional (~$70/night)—unless you’d like to park your car far away in an unsafe lot.
Stayed 1 night in Sep 2025

10/10 Excellent

Eugene

Liked: Staff & service
Stayed 1 night in Sep 2025

8/10 Good

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Ehhhh

The pool is tiny and was freezing cold. Rooms are ok, people are friendly. I remember it was terrific years ago
Stayed 3 nights in Jul 2025

4/10 Poor

Jami

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Dave

Stayed 1 night in Sep 2025

4/10 Poor

Casey

Liked: Staff & service
Disliked: Cleanliness
I was forced to change rooms once, but I should have requested a second time as the bathroom was unsanitary. I was just too tired to switch rooms again. Staff was willing to come up and clean, but I just went to sleep.
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Valets horrible no help 150 dollars for to park

Stayed 2 nights in Sep 2025

4/10 Poor

Juniper

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Hotel staff was exceptional. The advertised pool is practically nonexistent, and the store on the first floor charges about $7 for a single ice cream bar but they don't list prices, the chain just hopes you'll put it on the room and not ask. Valet was mixed, many were great but one guy wasn't so friendly, and he didn't update my request to shorten the number of days that I was parked when I asked him to - I just saw I was charged an extra day and didn't have time to dispute it because I had to catch my flight. Pillows were awful and the bed was too soft. I left with back pain. There are many restaurants close by but vegetarian options were lackluster. They don't reimburse you for cancelations, at least when you buy through expedia, so I highly suggest picking a different hotel that has more character and isn't afraid to let you cancel or switch to a different hotel.
Stayed 6 nights in Aug 2025

10/10 Excellent

Randy

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Very clean, friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

Natashia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place for walking to different dinning and entertainment options
Stayed 1 night in May 2025

10/10 Excellent

Everett

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located in a great area for my work. The location is close to the freeway, which makes it easy to access my sales territory. When I return, this location will be my choice.
Stayed 2 nights in Aug 2025

10/10 Excellent

Johnny

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

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