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Best Western Plus Austin City Hotel

3.0 out of 5.0

Recent guest reviews

I was looking for a hotel to rest after a long day of work and I was amazed with the facilty,very clean and safe. I'll comeback to Austin in 1 month and definitely I'm staying in this wonderful hotel.

Stayed for a few nights to attend a conference. The room and other facilities were very clean and well maintained. Staff members were friendly and helpful. While this hotel is not in the middle of everything, it is close, and everywhere I wanted to go was a short ride away. The hotel bar (which is part of a restaurant) had a good selection of local beer.

Only complaint was the bed and bedding were not comfortable. Otherwise great location with a nice pool

Overall, it was a great place to stay. The inly thing that neds to be improved is Wifi. It was so slow/not working that I had to switch to data constantly (and on top of that the reception in the hotel was poor).

had room moved for "motel like" outside unit to main building unit which was much nicer. The outdoor entrance units were small and not nice.

Staff very helpful with questions about Austin. Very good free breakfast. Refrigerator and microwave and Keurig in room. Price was reasonable. I would stay there again.

This hotel was a quick taxi ride to Rainey and 6th street. Very nice breakfast buffet and bar for the evening.

Loved the vibe, room design, and furniture. And enjoyed reading my book with my feet dipped in the jacuzzi.

A group of us stayed here for the location & free breakfast in the mornings. It is very close to downtown with plenty of other activities nearby. Alec, I believe a manager, was very helpful prior to check in & during check in. He helped us get luggage out of one room and into another room. All the staff is very friendly and knowledgeable. We loved the attached restaurant The Blue Moon Grill, very fun atmosphere and great food. Our main focus was the hot tub since it washed away all the tension we had. We will definitely be staying here again.

Great place to stay, staff members were nice and very clean to stay.

This hotel was our backup plan, and it was the BEST back up plan EVER. We had initially booked a hotel a few blocks down and it was so bad, we immediately canceled our reservation and booked it with Best Western because it was nearby. The hotel is lovely! Very well decorated, staff is so friendly and nice, the facilities are clean, modern setting. The room was SUPER nice and comfortable, very clean, no weird smells, perfect lighting. It was such a great place to stay and for a very affordable price. I loved it! We had two of our dogs with us and the pet fee was MUCH more reasonable than the other fees at nearby hotels (we called around.) Overall, I had an excellent experience staying at this hotel! Best Western Austin City will undoubtedly be my first pick the next time I'm in town.

Fantastic friendly welcome and very comfortable stay! Thank you for accommodating my visiting kids....we had a great time! Love the large layout of the hotel....had a resort feel...enough rooms spread apart from the main lobby area for that quiet and serene hide-a-way hotel feel! Awesome and very helpful staff members and great breakfast!

Hotel was clean (except for la cucaracha in room) - They seemed to be short of housekeeping staff because we checked in after 3:00 and our room wasn't quite ready! Close to down-town (but not in walking distance) - Great breakfast buffet served in adjoining restaurant/club - Outdoor pool looked nice BUT didn't have time to enjoy it - Would stay there again when revisiting Austin!!!

Older property recently remodeled, rooms were nice, decorated in a modern design, side chair and work table very good. Adequate electrical outlets, nice TV and coffee pot in the room ( Starbucks is across the street). Bed, like a lot of mid priced hotels, pretty hard for my taste. It is on the freeway so there is some highway noise but not terrible. It is connected to a restaurant and a blues bar offering food then live music every night beginning at 10PM, food service until midnight and the bar open until 2, not a typical arrangement. Since it is an older property some rooms open to the outside while others open into a closed hall way. It requires you to walk outside under a covered walk to move from one hall to another and each hallway entrance requires you to use your room key. Presents some problem moving around the hotel.

Our stay was great. The hotel was very nice, staff was was nice as well. Hotel was easy to get to and had a lot to do around the area. Would recommend taking a trip to Congress St. The pool here is very nice too.

Very friendly staff: always a personal touch, perfect location, great wifi... Will come back. Don't change :))

Hotel was great . Beds very comfortable. The only that could have been better is the water pressure in the shower. Overall stay and location of hotel was great.

The hotel had really just opened so I think the Wifi kinks were being ironed out on the fly (was really hard to maintain a connection). Everything else was great though. The staff was awesome and they seemed to think of everything!

Hotel wasn't far from the center of Austin. But not within walking distance. Pool was under construction. Hotel was very clean.

2200 S I 35 Austin TX

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located within 2 miles (3 km) of St. Edward's University, Best Western Plus Austin City Hotel is within 3 miles (5 km) of Governor's Mansion. This 3-star hotel has 158 guestrooms and offers an outdoor pool, free in-room WiFi, and free self parking. Located centrally in Austin, it's also close to Texas State Capitol and Zilker Park.


Dining

Free hot/cold buffet breakfast is included with your stay and awaits you each morning from 6:30 AM to 9:30 AM. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service.


Rooms

All 158 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. 37-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Free local calls, ironing boards, and desks are other standard amenities.


Property features

Best Western Plus Austin City Hotel features an outdoor pool, a children's pool, and a fitness center. If you drive, put free parking to good use. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a spa tub, free WiFi in public areas, and a conference center.

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 2

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 4

Standard Room, 1 King Bed, Accessible, Non Smoking

King 1 | Sleeps 2

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Full 2 | Sleeps 4

Guest reviews for Best Western Plus Austin City Hotel

Everyone (10) Business (10) Couples (20) Family (9) Other (3) Friends (7)
5

hotel near downtown

Everyone

I was looking for a hotel to rest after a long day of work and I was amazed with the facilty,very clean and safe. I'll comeback to Austin in 1 month and definitely I'm staying in this wonderful hotel.

By , from Los Angeles Ca. on Jan 9, 2018

Review comment responded on Jan 9, 2018

Thank for staying and for sharing your review. We look forward to your return! Welcome to our family!

5

comfortable, clean, and well kept.

Everyone

Stayed for a few nights to attend a conference. The room and other facilities were very clean and well maintained. Staff members were friendly and helpful. While this hotel is not in the middle of everything, it is close, and everywhere I wanted to go was a short ride away. The hotel bar (which is part of a restaurant) had a good selection of local beer.

By , from New York, NY on Dec 9, 2017

4

nice and convenient hotel!

Everyone

Only complaint was the bed and bedding were not comfortable. Otherwise great location with a nice pool

By , from norhtwest indiana on Dec 4, 2017

4
Everyone

Overall, it was a great place to stay. The inly thing that neds to be improved is Wifi. It was so slow/not working that I had to switch to data constantly (and on top of that the reception in the hotel was poor).

By , from Mexico City, Mexico on Nov 7, 2017

Review comment responded on Nov 10, 2017

Thanks for your feedback. I am so sorry about the Wifi issues; I hope you let the desk know so they could contact tech support for you. We want you to be happy!

4
Everyone

had room moved for "motel like" outside unit to main building unit which was much nicer. The outdoor entrance units were small and not nice.

By , from NYC on Mar 28, 2017

4

good value, nice breakfast, friendly staff.

Everyone

Staff very helpful with questions about Austin. Very good free breakfast. Refrigerator and microwave and Keurig in room. Price was reasonable. I would stay there again.

By , from Dallas on Mar 6, 2017

4

nice hotel, convenient location.

Everyone

This hotel was a quick taxi ride to Rainey and 6th street. Very nice breakfast buffet and bar for the evening.

By , from tx on Feb 27, 2017

5

great value

Everyone

By on Oct 6, 2016

5

millennial vibe hotel.

Everyone

Loved the vibe, room design, and furniture. And enjoyed reading my book with my feet dipped in the jacuzzi.

By on May 5, 2016

4

relaxing hotel

Everyone

A group of us stayed here for the location & free breakfast in the mornings. It is very close to downtown with plenty of other activities nearby. Alec, I believe a manager, was very helpful prior to check in & during check in. He helped us get luggage out of one room and into another room. All the staff is very friendly and knowledgeable. We loved the attached restaurant The Blue Moon Grill, very fun atmosphere and great food. Our main focus was the hot tub since it washed away all the tension we had. We will definitely be staying here again.

By , from Brenham, TX on Apr 29, 2016