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Recent guest reviews

Clean and nice property, highly recommended. Great customer service

Great Experience. Place of choice to stay everytime we come to Augusta. Will be back.

The room was pretty nice I guess. We were given a handicap room which wasn’t necessary and I’d booked well in advanced. I did bring my dog and it was burdensome to be on the top floor in the last room of the floor when we had to go out and there is a 75 dollar fee for that as well. When we arrived I was charged additionally in advance for incidentals (which were taxed) in the event I used the bar or something else that wasn’t really there and when I checked out they kept part of it when I didn’t use anything extra. I didn’t appreciate the hidden cost and I never got a receipt for that which I was told would be on orbitz. The pool was closed because of rain and the breakfast wasn’t great at all. I’m sure Covid didn’t help the experience but it was “free” and you get what you pay for. Oh, and we were there 3 days and had to call to have clean towels brought to us. House keeping only came when you called to provide those, never even knocked to see if we needed them. I understand precautions but that seemed extreme. I probably won’t stay here again.

Great location. Staff very friendly. Rooms extremely clean.

Very lovely, very clean, comfortable. I felt safe, relaxed during my stay.

Good location has a few good eating restaurants within walking distance.

New property convenient to restaurants in the area.

Everyone was great I loved the bar and the hospitality 🙏🙏🙏🙏😀😀

Good location and clean. Room with two queens and a pullout worked for our family of five

What i liked about the property is the lounge area was very clean and nicely decorated. What i did not like was day 1; 2 used roll of toilett tissue and we ran out of tissue .

You will definitely get a great nights rest here highlg recommend it.

Stayed here before, staff and hotel are great but what disappointed me was that it is Mother’s Day and the breakfast was just normal if not even boring.

Nothing particularly unique. A good, clean hotel, good staff

Great location, quiet property with an awesome staff.

Hotel was very nice and clean!! Loved it!!! I defiantly recommend this hotel!

Everything was great. Staff was friendly and helpful day or night. Breakfast was over the top. Would definitely stay there again. Only issue I had was a musty smell in the room near the bathroom area.

Mason McKnight Junior Parkway Augusta GA

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Hyatt Place Augusta places you within a 10-minute drive of popular sights such as Augusta Mall and Augusta State University. This 115-room, 3-star hotel has free breakfast, an outdoor pool, and a 24-hour fitness center.


Dining

Free continental breakfast is served on weekdays from 6:30 AM to 8:00 AM and on weekends from 7:00 AM to 9:00 AM. This hotel is home to a diner and a bar/lounge.


Rooms

The 115 rooms have an array of amenities, including sofa beds, refrigerators, and coffee makers. LCD TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries. Free local calls and ironing boards are also standard.


Property features

Guests staying at Hyatt Place Augusta enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. You can put free parking to good use if you drive. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and luggage storage. Additional amenities include a business center, express check-in, and express check-out.

Room options

Suite, 1 Bedroom

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, Multiple Beds (High Floor)

2 Queen Beds and 1 Double Sofa Bed | Sleeps 5

Room, 1 King Bed with Sofa bed (High Floor)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, 1 King Bed with Sofa bed, Accessible (With Shower)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Hyatt Place Augusta

Everyone (17) Couples (1) Family (12)
5
Family Business Business

Clean and nice property, highly recommended. Great customer service

By , from Harlem Ga on Oct 11, 2020

5
Partner Couples Family

Great Experience. Place of choice to stay everytime we come to Augusta. Will be back.

By on Sep 26, 2020

Review comment responded on Sep 26, 2020

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,

3
Family Family

The room was pretty nice I guess. We were given a handicap room which wasn’t necessary and I’d booked well in advanced. I did bring my dog and it was burdensome to be on the top floor in the last room of the floor when we had to go out and there is a 75 dollar fee for that as well. When we arrived I was charged additionally in advance for incidentals (which were taxed) in the event I used the bar or something else that wasn’t really there and when I checked out they kept part of it when I didn’t use anything extra. I didn’t appreciate the hidden cost and I never got a receipt for that which I was told would be on orbitz. The pool was closed because of rain and the breakfast wasn’t great at all. I’m sure Covid didn’t help the experience but it was “free” and you get what you pay for. Oh, and we were there 3 days and had to call to have clean towels brought to us. House keeping only came when you called to provide those, never even knocked to see if we needed them. I understand precautions but that seemed extreme. I probably won’t stay here again.

By , from Clarksville, TN on Sep 24, 2020

Review comment responded on Sep 24, 2020

Thank you for the feedback. We do apologize for the challenges you faced during your stay and will work to ensure this doesn’t happen again. Thank you again for bringing your concerns to our attention.

2
Everyone

By on Jul 31, 2020

Review comment responded on Jul 31, 2020

Greetings and i hope all is well. We do apologize for any challenges you faced during your stay. It is out goal to provide exceptional service and unfortunately we failed you in this area. Thank you for the feedback and do know we do not take your concerns lightly. This will be communicated with the staff as well.

5
Family

Great location. Staff very friendly. Rooms extremely clean.

By on Jul 30, 2020

Review comment responded on Jul 30, 2020

Hi there! We are glad that you enjoyed your time spent with us and thank you for the feedback. Please do not hesitate to come and see us again in the near future.

5
Everyone

Very lovely, very clean, comfortable. I felt safe, relaxed during my stay.

By on Apr 24, 2020

Review comment responded on May 18, 2020

thank you for being our guest, we appreciate your business and look forward to hopefully serving you in the near future!

5
Family Family

Good location has a few good eating restaurants within walking distance.

By on Feb 26, 2020

4
Family

New property convenient to restaurants in the area.

By on Feb 11, 2020

5
Everyone

By on Feb 10, 2020

5
Family Business Business

Everyone was great I loved the bar and the hospitality 🙏🙏🙏🙏😀😀

By on Feb 2, 2020

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