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Recent guest reviews

Very clean & well mannered staff

Initially was impressed but tried to go to bed around 9 because we have 2 children; however, kids running up and down the halls and loud music and very loud guests down the hall until well after midnight made the night miserable - we know others on the hall complaining to the front desk with nothing done. We actually found different accommodations the next night despite having paid for this hotel

The bathroom was not cleaned

Did Not like the service or the property. Staff with a few exceptions was rude and Not very helpful

Just nice and the staff at check-in was just professional and sweet. I was in my room in 30 minutes

Traveling with a pet is not easy. This hotel made it very easy. The room was quiet and the staff too notch.

Very nice hotel. Staff was exceptional and the breakfast was one of the best.

The staff were very friendly.. What I didn’t like was one of the elevators not functioning properly, and when I reported it to the front desk she said ok and another staff member told me that the elevator usually does that. Also my room did not come with a microwave.

Very clean. Staff always cleaning. Modern architecture

I like how the afternoon staff during the week greet me by my first and last name. The morning staff was very helpful when I needed personal items. I had an incident when the room next door was loud and the manager resolved this also allowing me to change rooms .......

Hotel is centrally located. Clean and modern

Very friendly staff. It was written on cards that room cleaning would be done every third day unless we requested more often. Stayed six nights and room was never cleaned. We had to empty our own trash and call for clean towels and Kleenex after the fourth day.

This Hyatt Place location was my second choice, but will be my first choice in the future. All of the staff were extremely friendly and professional. Outside of a slow check in I was extremely pleased!!! Great stay!

Mason McKnight Junior Parkway Augusta GA

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Hyatt Place Augusta places you within a 5-minute drive of Augusta Mall and within a 10-minute drive of other popular attractions like Augusta National Golf Club. This 115-room, 3-star hotel has free breakfast, an outdoor pool, and a 24-hour gym.


Dining

Free continental breakfast is served on weekdays from 6:30 AM to 8:00 AM and on weekends from 7:00 AM to 9:00 AM. This hotel is home to a diner and a bar/lounge.


Rooms

LCD TVs come with digital channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and designer toiletries. Sofa beds, refrigerators, and coffee makers are other standard amenities. Housekeeping is not available.


Property features

Guests staying at Hyatt Place Augusta enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. You can put free parking to good use if you drive. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a business center, express check-in, and express check-out.

Room options

Suite, 1 Bedroom

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, Multiple Beds (High Floor)

2 Queen Beds and 1 Double Sofa Bed | Sleeps 5

Room, 1 King Bed with Sofa bed (High Floor)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, 1 King Bed with Sofa bed, Accessible (With Shower)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Hyatt Place Augusta

Everyone (15) Couples (5) Family (16)
5
Everyone

By on May 22, 2023

Review comment responded on May 23, 2023

Thank you for staying with us! We appreciate your feedback!

5
Everyone

By on Mar 22, 2023

Review comment responded on Apr 18, 2023

We appreciate your feedback!

5
Family Business Business

Very clean & well mannered staff

By on Mar 11, 2023

Review comment responded on Mar 11, 2023

Thank you for choosing the Hyatt Place Augusta. Please come and see us again soon.

2
Family with small children

Initially was impressed but tried to go to bed around 9 because we have 2 children; however, kids running up and down the halls and loud music and very loud guests down the hall until well after midnight made the night miserable - we know others on the hall complaining to the front desk with nothing done. We actually found different accommodations the next night despite having paid for this hotel

By on Jan 22, 2023

Review comment responded on Jan 24, 2023

Thank you for taking the time to let us know about your recent stay with us. Feedback such as yours is extremely valuable to us, as it allows us to pinpoint areas for improvement. I apologize for the issues you experienced with us on your last stay with us. Please know I will forward you comments to the correct department so that we can get this issue resolved. Thank you again for bringing these problems to our attention. We hope to you see you again on future trips to Augusta, Georgia.

3
Family

The bathroom was not cleaned

By on Jan 21, 2023

Review comment responded on Jan 24, 2023

Thank you for taking the time to let us know about your recent stay with us. Feedback such as yours is extremely valuable to us, as it allows us to pinpoint areas for improvement. I apologize for the issues you experienced with us on your last stay with us. Please know I will forward you comments to the correct department so that we can get this issue resolved. Thank you again for bringing these problems to our attention. We hope to you see you again on future trips to Augusta, Georgia.

5
Everyone

By on Dec 6, 2022

Review comment responded on Mar 26, 2023

Thank you for choosing the Hyatt Place Augusta. Please come and see us again soon!

2
Family

Did Not like the service or the property. Staff with a few exceptions was rude and Not very helpful

By on Nov 24, 2022

Review comment responded on Nov 28, 2022

Sorry for your experience and hope that when you come you will have a better experience.

5
Everyone

Just nice and the staff at check-in was just professional and sweet. I was in my room in 30 minutes

By on Nov 23, 2022

Review comment responded on Nov 28, 2022

Thanks your comment is very much appreciated!

5
Everyone

Traveling with a pet is not easy. This hotel made it very easy. The room was quiet and the staff too notch.

By on Oct 9, 2022

Review comment responded on Nov 28, 2022

Thanks your comment is very much appreciated!

5
Everyone

Very nice hotel. Staff was exceptional and the breakfast was one of the best.

By on Jul 16, 2022

Review comment responded on Jan 19, 2023

Thank you for choosing the Hyatt Place Augusta. We are glad we were able to provide exceptional service during your stay. We look forward to having you back with us!

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