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Sheraton Atlanta Hotel

4.0 out of 5.0

Recent guest reviews

Awesome hospitality. Would definitely stay there again

The hotel is very nice. The rooms are well appointed and spacious. The pool and spa area are outstanding. They are indoors with sky lighting. The amenities like social area, snack shop/deli, and restaurants are convenient and well stocked.

My husband and I stayed at this hotel during a last minute get away. Even though we had a late check in (10:00pm) the staff member was very short with us and uninviting. Our room was located on the main hallway. When we walked in to our room, we noticed someone's personal belongings and food delivery was still in the room. The hotel staff that answered the phone asked if we would just "put the belongings in the hallway and throw the food away" ourselves. Obviously, no. We were assigned a different room and thought all was good. We didn't realize that a sorority and fraternity reunion was also taking place at the hotel, to which the brothers and sisters held zero regard for other occupants and congregated in the hallway screaming and carrying on from midnight til 4 am. I called the front desk to request they send someone to disperse the people and was told that they would "go to bed eventually". The room was well-kept and the location was convenient to many of Atlanta's downtown attractions but the unprofessional hotel staff left an overall unpleasant impression. We won't be returning to this hotel and have learned to request rooms not on the main hallway, as well as inquire about any functions being held at hotels where we stay at in the future.

The hotel parking is very sketchy. You park in the garage but have to walk through the garage to get in the hotel lobby. Not very safe at night.

Excellent location and great value for any traveler. In good proximity to midtown Atlanta.

Convenient to MARTA and downtown area. Room was ok, the only issue was the sliding door of the bathroom -- was heavy and did not slide close easily. Also, note for families nah might need a bathtub-- only a shower was available in our room. CAUTION-- not sure why, but by selecting the Green alternative for towels resulted in our room not getting maid service-- came back to an unmade bed, complimentary items (i.e.. soaps, water, coffee) was not restocked. Other than that issue, the front desk staff and the waitstaff at the restaurants and bar were very friendly and helpful!

Hotel was in a great location, clean room, great smiling employees(everyone from the Valet, Customer Service Desk, Maintenance, Housekeeping Service..everyone was extremely helpful and courteous.

Easy check-in and easy check-out; ideal location to all downtown activities; staff was not clear on airport shuttle details.

We are budget families. Front desk so so. Room is like 4 start hotel clean and well prepare and comfort. Convenient, safe and nice outside of the hotel. We are just happy being able to walk to all the places we want to visit...

Walking distance to everything we wanted to see! hard Rock, Hooters no more than 4 blocks away. Great Cafe about 2 block away with music & dancing!! Great place meet people!!!

The hotel was very nice. It was clean. The staff were very friendly and helpful. The only complaint is that the bed was uncomfortable and that we had to pay $27 to park and were unaware of that until we checked in.

we loved everything about this Sheraton. we would recommend this hotel to everyone.

Stayed there for a conference. Very friendly and professional staff, very clean and comfortable accommodation, and excellent service. Good hotel restaurants with good food and reasonably priced.

Queen room is perfect size for a couple. Nice amenities but the self parking lot is soooo far. Hotel needs a better parking option

Close access to restaurants and tourist spots. Self parking available for a fee next to the hotel building in a parking deck.

Great experience with this nice hotel, I'll be back for the second time for sure

Everything was good except the elevators, they took a while to bring you back down

The staff was great, the food at their restaurants was good however some the guest that this hotel was housing on Friday night and Saturday night did not allow for restful/uninterrupted sleep. The hotels security should patrol the floors when they house events/guest like this. I would probably not return.

The hotel was nice, staff was very friendly and attentive. Walking distance to restaurants, coca cola factory, aquarium and children's museum. Our room was very close to the pool- which was good for my daughter, I wish the hotel offer life jackets for the little ones, I wasn't too crazy about allowing pets in the hotel- I have nothing against pet , but when you are trying to relax and all you hear is dog barking all day and night- I wouldn't really call that a vacay. Besides that- our stay was good. Clean and Friendly :)

165 Courtland Street NE Atlanta GA

Hotel highlights

  • Walking distance to Centennial Olympic Park and Georgia State University
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool and indoor pool

Located in Downtown Atlanta, Sheraton Atlanta Hotel is a leisurely stroll from popular sights such as Centennial Olympic Park and Georgia State University. This 4-star hotel has 763 rooms and welcomes guests with 2 restaurants, an outdoor pool, and an indoor pool. Located in central Atlanta, the hotel is also near World of Coca Cola and Georgia Aquarium.


Dining

Enjoy dining at one of 2 onsite restaurants including Fandangles, which specializes in southern cuisine. Satisfy your hunger without leaving your room with room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. Full breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

All of Sheraton Atlanta Hotel's 763 rooms are soundproofed and have an array of amenities, including refrigerators, coffee makers, and safes. Guests can expect free WiFi and LED TVs with cable channels and pay movies. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Video-game consoles, phones, and ironing boards are also standard.


Property features

Sheraton Atlanta Hotel features an indoor pool, an outdoor pool, and a 24-hour health club. Parking is available for USD 27.00 per night (USD 35 per day for valet parking), and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a spa tub, a rooftop terrace, and free WiFi in public areas.

Room options

Club Room, Business Lounge Access

King 1 | Queen 1 | Sleeps 4

Traditional Double Room

Full 2 | Sleeps 4

Traditional Room, 1 Queen Bed

Queen 1 | Sleeps 4

Room, Poolside

Full 2 | Sleeps 4

Guest reviews for Sheraton Atlanta Hotel

Everyone (22) Couples (28) Business (38) Family (15) Friends (14) Other (14)
5

easy to get to

Everyone

Awesome hospitality. Would definitely stay there again

By on Jul 6, 2017

5

wish i had checked in earlier

Everyone

The hotel is very nice. The rooms are well appointed and spacious. The pool and spa area are outstanding. They are indoors with sky lighting. The amenities like social area, snack shop/deli, and restaurants are convenient and well stocked.

By , from Florida on Jul 3, 2017

3

central location, that's about it.

Everyone

My husband and I stayed at this hotel during a last minute get away. Even though we had a late check in (10:00pm) the staff member was very short with us and uninviting. Our room was located on the main hallway. When we walked in to our room, we noticed someone's personal belongings and food delivery was still in the room. The hotel staff that answered the phone asked if we would just "put the belongings in the hallway and throw the food away" ourselves. Obviously, no. We were assigned a different room and thought all was good. We didn't realize that a sorority and fraternity reunion was also taking place at the hotel, to which the brothers and sisters held zero regard for other occupants and congregated in the hallway screaming and carrying on from midnight til 4 am. I called the front desk to request they send someone to disperse the people and was told that they would "go to bed eventually". The room was well-kept and the location was convenient to many of Atlanta's downtown attractions but the unprofessional hotel staff left an overall unpleasant impression. We won't be returning to this hotel and have learned to request rooms not on the main hallway, as well as inquire about any functions being held at hotels where we stay at in the future.

By , from Florida on Jun 26, 2017

3
Everyone

The hotel parking is very sketchy. You park in the garage but have to walk through the garage to get in the hotel lobby. Not very safe at night.

By on Jun 7, 2017

4
Everyone

Excellent location and great value for any traveler. In good proximity to midtown Atlanta.

By on May 18, 2017

4

not bad for the price

Everyone

Convenient to MARTA and downtown area. Room was ok, the only issue was the sliding door of the bathroom -- was heavy and did not slide close easily. Also, note for families nah might need a bathtub-- only a shower was available in our room. CAUTION-- not sure why, but by selecting the Green alternative for towels resulted in our room not getting maid service-- came back to an unmade bed, complimentary items (i.e.. soaps, water, coffee) was not restocked. Other than that issue, the front desk staff and the waitstaff at the restaurants and bar were very friendly and helpful!

By , from New Jersey on May 18, 2017

5
Everyone

Hotel was in a great location, clean room, great smiling employees(everyone from the Valet, Customer Service Desk, Maintenance, Housekeeping Service..everyone was extremely helpful and courteous.

By on May 16, 2017

5

keeping it simple

Everyone

Easy check-in and easy check-out; ideal location to all downtown activities; staff was not clear on airport shuttle details.

By , from East Providence, RI on May 16, 2017

4

convenient!

Everyone

We are budget families. Front desk so so. Room is like 4 start hotel clean and well prepare and comfort. Convenient, safe and nice outside of the hotel. We are just happy being able to walk to all the places we want to visit...

By , from fairfax va on Apr 19, 2017

Review comment responded on May 1, 2017

Thank you for your feedback. Please allow us to apologize for your experience at the front desk. On the positive side, we are happy that you enjoyed our location and overall stay.

5

family trip

Everyone

Walking distance to everything we wanted to see! hard Rock, Hooters no more than 4 blocks away. Great Cafe about 2 block away with music & dancing!! Great place meet people!!!

By , from Prattville, AL on Jan 22, 2017