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Recent guest reviews

The Sheraton was really nice & very clean. The staff was helpful. No issues whatsoever. However, be aware that the Sheraton is in the heart of downtown so the area was VERY BUSY. The area was the only part that I disliked. However, would definitely stay again & would definitely recommend.

Great location in the middle of town. Paid parking is a drag, but nice to have a semi-safe location to park a car. Loooong walk to the lobby from the parking garage though. Several choices for dining within walking distance.

All is well taken care of

Overall it was a great stay. Only issue was that the hallway needed vacuuming.

I did not like it at all

The staff were so nice here!

I loved my stay! Very accommodating and amazingly beautiful!

My stay there was horrible!!!! Our room was filthy. The pool was dirty as hell. It was always large crowds of people outside the hotel smoking weed. The second night into our stay our room was broken into and we got the run around was helping with that situation. We asked to be moved to another room the security manager stressed we should have gotten an upgrade. He then came to our room mysteriously with the lost bag. All of the contents were no longer in the bag. We then offered to buy us wine. He brought the bottle to our room opened. In the room the lock was also not right. This place was a total dumb. We ended up leaving that night and booked another room somewhere else. All of the workers were in on the whole ordeal.

This hotel was in the downtown area, but the place is not updated with amenities. The room was small, the pool wasn't working the day I checked in, no microwave in the rooms, no restaurant in service, and no free internet, no streaming service on TV in room.

Everything is closed and the staff are particularly unhelpful.

Room had a smoke detector that was broken/tampered. Also, on the morning I was checking out I woke up to discovered that there was a large swarm of ants trailing from the window up to my bedside table. Called down to the front desk but they didn’t take any action or even seem to note that they would get pest control on it. When I brought it up at check out, they just apologized and kept it moving.

Never again will we stay in the downtown Atlanta area. This was our third disappointing(to say the least) stay. The city is nasty. You can’t walk five feet without having pot blown in your face. There’s trash all over the streets and sidewalks. It’s just a very nasty, disappointing city. This particular hotel, The Sheraton Atlanta, we booked for the soul purpose of the pool so our kids could have fun. I’ll preface this by adding we have sent a formal complaint to the Sheraton and have yet to be contacted. The pool had vomit all over the pool deck and was almost running into the pool. We got there and immediately a large group of people(who we believe were NOT hotel guests), showed up with a large speaker and coolers of alcohol. The music that was being blasted for all to hear was offensive at the absolute best. It was disgusting, porn basically. One woman told a man to turn it down because of the children(many others besides our own), his response was f**k the kids. This pool was obviously allowed to be turned into a nightclub. You could walk right into the hotel and straight to the pool without needing a card or any other measure of security. We believe some “locals” had figured this out. Keep in mind this was a Monday evening at around 5pm. We will stay in the Sandy Springs area from here on out. If these hotels want to stay in business in the downtown area, they better get to cleaning house! No decent person would ever allow their family to be around that kind of nonsense.

Na

Courtland Street NE Atlanta GA

Hotel highlights

  • Walking distance to Georgia State University and Centennial Olympic Park
  • Onsite dining
  • Indoor pool and outdoor pool
  • Fitness center

Located in Downtown Atlanta, Sheraton Atlanta Hotel is within a 5-minute walk of Georgia State University and within 15 minutes of other popular attractions like Centennial Olympic Park. This 763-room, 4-star hotel has conveniences like an outdoor pool, an indoor pool, and a gym.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe. Start each morning with to-go breakfast, available for a fee from 6:30 AM to 10:30 AM.


Rooms

All 763 soundproofed rooms provide refrigerators, coffee makers, and laptop-compatible safes. Guests can expect WiFi and LED TVs with cable channels and pay movies. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Video-game consoles, phones, and ironing boards are also standard. Housekeeping is available on request.


Property features

Sheraton Atlanta Hotel features an indoor pool, an outdoor pool, and a gym. Parking is available for USD 35 per night (USD 45 per day for valet parking), and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a spa tub, a conference center, and a 24-hour business center.

Room options

Traditional Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Deluxe Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Traditional Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Club Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Guest reviews for Sheraton Atlanta Hotel

Everyone (60) Couples (13) Family (34)
5
Family

The Sheraton was really nice & very clean. The staff was helpful. No issues whatsoever. However, be aware that the Sheraton is in the heart of downtown so the area was VERY BUSY. The area was the only part that I disliked. However, would definitely stay again & would definitely recommend.

By on Dec 20, 2021

Review comment responded on Dec 21, 2021

Thank you for your terrific review on your recent stay! We’re delighted to hear that we went above and beyond in providing you with the best experience possible. It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. We look forward to welcoming you back to our hotel in the not-too-distant future!

4
Family

Great location in the middle of town. Paid parking is a drag, but nice to have a semi-safe location to park a car. Loooong walk to the lobby from the parking garage though. Several choices for dining within walking distance.

By on Dec 3, 2021

Review comment responded on Dec 5, 2021

Dear Timothy, Thank you for your feedback about your stay with us. I do agree that the parking garage distance can be discouraging. I have shared your response with our executive leadership. I hope you choose to stay with us again should your travels bring you back to Atlanta.

5
Everyone

All is well taken care of

By on Nov 22, 2021

Review comment responded on Nov 22, 2021

Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the not-too-distant future.

1
Everyone

By on Oct 27, 2021

4
Family

Overall it was a great stay. Only issue was that the hallway needed vacuuming.

By on Oct 11, 2021

Review comment responded on Oct 11, 2021

We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously, and that your feedback and criticisms will help us improve for your next visit. Thank you for your review, and we look forward to welcoming you back in the future!

1
Friends

I did not like it at all

By on Oct 8, 2021

Review comment responded on Oct 8, 2021

Thank you for taking the time to rate our hotel. We’re so disappointed to know that your experience did not match your expectations. We hope you will give us another opportunity to better serve you on your next visit - we have no doubt that the next time you would have the wonderful experience that most of our guests have.

5
Family

The staff were so nice here!

By on Oct 5, 2021

Review comment responded on Oct 6, 2021

Thank you for sharing your positive experience with us and with your fellow travelers. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us! We look forward to welcoming you back to our hotel in the not-too-distant future.

5
Everyone

I loved my stay! Very accommodating and amazingly beautiful!

By on Sep 19, 2021

Review comment responded on Sep 20, 2021

Thank you for sharing your experience with us and with your fellow travelers! We really appreciate all of your feedback and we're elated you enjoyed your stay with us. Thank you for making us your hotel of choice - we excitedly await your next visit!

5
Everyone

By on Aug 27, 2021

3
Everyone

By on Aug 27, 2021

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