Wonderful stay for the weekend. Great pool area and food! Loved the breakfast buffet. Also easy check in! I would stay here again!!!
Nice property overall
This hotel is not a four star hotel. It is a minus no star hotel. There is no stars associated with this hotel.
Only valet parking at such a high rate is ridiculous. AC in the room was terrible. I had to keep it on 60 just to keep the room manageable. AC in the ballrooms didn’t work well. The fridge was not turned on. The microwaves upstairs were so slow and took forever to heat anything.The bed was HORRIBLE!! I hurt for days after sleeping on it. We never received housekeeping services during our stay. Didn’t get trash emptied, fresh linens or beds made. Rain shower head was WAY TO BIG for the small size of the tub.
We were okay being exiled to the South Tower, away from all amenities, but then only 1 of the 2 elevators worked. The hotel was packed for a convention, so waits were EXTREMELY long. We were on the 5th floor, and one of the "5" buttons in the elevator was broken. In our room, the phone was broken, a bedside lamp was broken, and the desk lamp had a broken switch. The emergency phone by the elevator in our floor was broken. Way too many things broken for the prices charged at this property!
This property is not The Sheraton anymore and shows in service. They still want to charge same prices. When we arrived for Thanksgiving holiday I was told I booked a regular double room. Orbitz reservations in email confirmed, I actually paid extra for a pool side room, so my son could go in and out easily. After arguing w staff , I did finally get the room I paid for. Nothing like this ever happened while Sheraton.
The hotel room had a few roaches in the room, which was very unpleasant. Also, the overall cleanliness of the room was simply average. To spend this amount I definitely expected a higher level of class.
Love the decor and size of room
Good deal compared to the other properties around there I paid half what I would have paid and the property and staff were great. There are a lot of homeless in the area but
My room was by the elevator which made it noisy every time someone went to the elevator I expected more counter space in the bathroom but I made it work. I found one bug in the bathroom and the safe didn’t work. The bed was comfortable and roomy. It was a close to attractions but I didn’t feel safe walking in the area. Homeless people are present in all the cities but they were very persistent in this area. I took a train to the hotel which wasn’t bad but I didn’t feel comfortable taking it back especially first thing in the morning. I didn’t drive because I thought it was ridiculous the charge for parking there. Taking a Uber/Lift was easy.
Great deal
The property was great however $45 per night and I stayed four nights gets expensive. Peace
Located in Downtown Atlanta, Courtland Grand Hotel, Trademark Collection by Wyndham is within a 5-minute walk of Georgia State University and within 15 minutes of other popular attractions like Centennial Olympic Park. This 763-room hotel welcomes guests with a restaurant and conveniences like an indoor pool and free in-room WiFi.
Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. You can sip a beverage at the coffee shop/cafe. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 11:00 AM.
Guests can expect to find free WiFi and 48-inch LED TVs with cable channels and pay movies. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Other standard amenities include refrigerators, coffee makers, and laptop-compatible safes. Change of towels is available on request.
Courtland Grand Hotel, Trademark Collection by Wyndham features an indoor pool, a gym, and meeting rooms. Valet parking is available for USD 45 per day. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a conference center, a 24-hour business center, and a computer station.
Wonderful stay for the weekend. Great pool area and food! Loved the breakfast buffet. Also easy check in! I would stay here again!!!
Hello Cash, Thank your for your response regarding your stay at the Courtland Grand Hotel. We appreciate all of your positive remarks and we hope to get the chance to accommodate you again soon! Thank you for staying at the Courtland Grand Hotel
Nice property overall
Hello Asante, thank you for staying at the Courtland Grand Hotel. We truly appreciate the positive score given about our hotel. We hope that you will come back and visit us again!!
Hello Aura, Thank you for staying at the Courtland Grand Hotel. We do apologize that your stay was not comforting or enjoyable. We would like to have the opportunity to prove to you that we could make your next stay better. Please let us know what some of your reason are for not wanting to return and we will try our best to accommodate you. Thank you again and we do hope to see you again.
This hotel is not a four star hotel. It is a minus no star hotel. There is no stars associated with this hotel.
Only valet parking at such a high rate is ridiculous. AC in the room was terrible. I had to keep it on 60 just to keep the room manageable. AC in the ballrooms didn’t work well. The fridge was not turned on. The microwaves upstairs were so slow and took forever to heat anything.The bed was HORRIBLE!! I hurt for days after sleeping on it. We never received housekeeping services during our stay. Didn’t get trash emptied, fresh linens or beds made. Rain shower head was WAY TO BIG for the small size of the tub.
Chris,Thank you for taking the time to rate your experience with us. We appreciate your business and look forward to your return.
We were okay being exiled to the South Tower, away from all amenities, but then only 1 of the 2 elevators worked. The hotel was packed for a convention, so waits were EXTREMELY long. We were on the 5th floor, and one of the "5" buttons in the elevator was broken. In our room, the phone was broken, a bedside lamp was broken, and the desk lamp had a broken switch. The emergency phone by the elevator in our floor was broken. Way too many things broken for the prices charged at this property!
James, I am saddened to hear that this was your experience during your recent stay. We would have loved the opportunity to correct these issues during your visit, however, I will pass this information along to the corrective department to cultivate enhancements. Please accept my apologies and we hope you'd allow us a chance to make things right in the future!
Anthony,Thank you kindly for your 5-star rating of your recent stay. We are pleased to know that you enjoyed your experience while staying with us and we look forward to your next visit!
Nazia,Thank you for taking the time to rate your experience with us. We appreciate your business and look forward to your return.
Hello Tori, thank you for staying at the Courtland Grand Hotel. We truly appreciate the positive score given about our hotel. We hope that you will come back and visit us again!!