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Sheraton Atlanta Hotel

4.0 out of 5.0

Recent guest reviews

The hotel was great, the room comfortable, quiet and clean but what sets this location above others in the area is the amazing staff. From the valet, reception desk, and the awesome room service (Schronda was so warm it MADE our day!!) personnel we felt as if we were the ONLY and most important guests. I do need to give a shout out to the YUMMY breakfast we had the morning of our departure, GREAT JOB. I will be back here again when in Atlanta.

My husband and I were celenrating our anniversary, and Atlanta was a stop on our road trip. As soon as we got there they gave us a complimentary upgrade to the club lounge on thr 12th floor. I would recommend this hotel to everyone, because the staff was amazing. Jazy took care of us for apetizers in the lounge, and he wemt out of his way to make sure we were enjoying our special stay. In the morning we had a wonderful breakfast spread and the ladies in the lounge were so attentive. I was coughing and getting over a cold, and they quickly made me tea. It was like my mom was there making sure I was o.k. This was the best hotel experience I've ever had.

Room was good, staff friendly. Parking adds 30 plus,a night. Buffet food was no better than comfort Inn except they wanted 22 bucks for ir.

They messed up the reservation and couldn't correct it. The facilities are just good. The restaurant isn't. The location is sub optimal. Not staying here again.

They do not clean room floor and do not change linen sheets and pillow cover; The front desk managers are rude, staff name Monica lies me when I change my key because my key was not working. I will never go back this hotel forever.

Nice clean place. easy registration. Great room service. Restaurants were closed by and my meeting site was 3 blocks away. Near the trolley! I used the pool, but I wish the hot tube was working when I was in the pool area.

Everything was great but when you walk outside everybody smoking weed and it feels like a party. When you wake up in the morning there's bottles outside in a whole bunch of trash. Other than that I had a good experience

This Hotel was great in everyway. Fairly central in Atlanta, room was clean, bed was comfortable.

OK, so so. it could have been better. The facility is really old and a bit bta up.

Awesome hospitality. Would definitely stay there again

The hotel is very nice. The rooms are well appointed and spacious. The pool and spa area are outstanding. They are indoors with sky lighting. The amenities like social area, snack shop/deli, and restaurants are convenient and well stocked.

My husband and I stayed at this hotel during a last minute get away. Even though we had a late check in (10:00pm) the staff member was very short with us and uninviting. Our room was located on the main hallway. When we walked in to our room, we noticed someone's personal belongings and food delivery was still in the room. The hotel staff that answered the phone asked if we would just "put the belongings in the hallway and throw the food away" ourselves. Obviously, no. We were assigned a different room and thought all was good. We didn't realize that a sorority and fraternity reunion was also taking place at the hotel, to which the brothers and sisters held zero regard for other occupants and congregated in the hallway screaming and carrying on from midnight til 4 am. I called the front desk to request they send someone to disperse the people and was told that they would "go to bed eventually". The room was well-kept and the location was convenient to many of Atlanta's downtown attractions but the unprofessional hotel staff left an overall unpleasant impression. We won't be returning to this hotel and have learned to request rooms not on the main hallway, as well as inquire about any functions being held at hotels where we stay at in the future.

The hotel parking is very sketchy. You park in the garage but have to walk through the garage to get in the hotel lobby. Not very safe at night.

Excellent location and great value for any traveler. In good proximity to midtown Atlanta.

Convenient to MARTA and downtown area. Room was ok, the only issue was the sliding door of the bathroom -- was heavy and did not slide close easily. Also, note for families nah might need a bathtub-- only a shower was available in our room. CAUTION-- not sure why, but by selecting the Green alternative for towels resulted in our room not getting maid service-- came back to an unmade bed, complimentary items (i.e.. soaps, water, coffee) was not restocked. Other than that issue, the front desk staff and the waitstaff at the restaurants and bar were very friendly and helpful!

Hotel was in a great location, clean room, great smiling employees(everyone from the Valet, Customer Service Desk, Maintenance, Housekeeping Service..everyone was extremely helpful and courteous.

Easy check-in and easy check-out; ideal location to all downtown activities; staff was not clear on airport shuttle details.

We are budget families. Front desk so so. Room is like 4 start hotel clean and well prepare and comfort. Convenient, safe and nice outside of the hotel. We are just happy being able to walk to all the places we want to visit...

Walking distance to everything we wanted to see! hard Rock, Hooters no more than 4 blocks away. Great Cafe about 2 block away with music & dancing!! Great place meet people!!!

The hotel was very nice. It was clean. The staff were very friendly and helpful. The only complaint is that the bed was uncomfortable and that we had to pay $27 to park and were unaware of that until we checked in.

165 Courtland Street NE Atlanta GA

Hotel highlights

  • Walking distance to Centennial Olympic Park and Georgia State University
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool

Located in Downtown Atlanta, Sheraton Atlanta Hotel is a leisurely stroll from popular sights such as Centennial Olympic Park and Georgia State University. This 4-star hotel has 763 rooms and welcomes guests with 2 restaurants, an indoor pool, and a 24-hour health club. Located in central Atlanta, the hotel is also near World of Coca Cola and Georgia Aquarium.


Dining

Enjoy dining at one of 2 onsite restaurants including Fandangles, which specializes in southern cuisine. Satisfy your hunger without leaving your room with room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. Start each morning with full breakfast, available for a fee from 6:30 AM to 10:30 AM.


Rooms

All of Sheraton Atlanta Hotel's 763 rooms are soundproofed and have an array of amenities, including refrigerators, coffee makers, and laptop-compatible safes. Guests can expect free WiFi and LED TVs with cable channels and pay movies. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Video-game consoles, phones, and ironing boards are also standard.


Property features

At Sheraton Atlanta Hotel, guests enjoy an indoor pool, a 24-hour health club, and a spa tub. Parking is available for USD 30.00 per night (USD 40.00 per day for valet parking), and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a rooftop terrace, free WiFi in public areas, and 40 meeting rooms.

Room options

Club Room, 1 Queen Bed

Queen 1 | Sleeps 2

Traditional Double Room, 2 Double Beds

Full 2 | Sleeps 4

Traditional Room, 1 King Bed

King 1 | Sleeps 3

Traditional Room, 1 Queen Bed

Queen 1 | Sleeps 3

Guest reviews for Sheraton Atlanta Hotel

Everyone (30) Couples (29) Business (38) Family (15) Friends (14) Other (14)
5

great location and phenomenal staff!

Everyone

The hotel was great, the room comfortable, quiet and clean but what sets this location above others in the area is the amazing staff. From the valet, reception desk, and the awesome room service (Schronda was so warm it MADE our day!!) personnel we felt as if we were the ONLY and most important guests. I do need to give a shout out to the YUMMY breakfast we had the morning of our departure, GREAT JOB. I will be back here again when in Atlanta.

By , from Virginia on Nov 14, 2017

5

great staff

Everyone
Best hotel staff

My husband and I were celenrating our anniversary, and Atlanta was a stop on our road trip. As soon as we got there they gave us a complimentary upgrade to the club lounge on thr 12th floor. I would recommend this hotel to everyone, because the staff was amazing. Jazy took care of us for apetizers in the lounge, and he wemt out of his way to make sure we were enjoying our special stay. In the morning we had a wonderful breakfast spread and the ladies in the lounge were so attentive. I was coughing and getting over a cold, and they quickly made me tea. It was like my mom was there making sure I was o.k. This was the best hotel experience I've ever had.

By , from Tampa, FL on Nov 10, 2017

3

watch for hidden fees

Everyone

Room was good, staff friendly. Parking adds 30 plus,a night. Buffet food was no better than comfort Inn except they wanted 22 bucks for ir.

By on Oct 30, 2017

2

not a 4 star hotel!

Everyone

They messed up the reservation and couldn't correct it. The facilities are just good. The restaurant isn't. The location is sub optimal. Not staying here again.

By , from CA on Oct 16, 2017

1

not clean room and the managers are rude.

Everyone

They do not clean room floor and do not change linen sheets and pillow cover; The front desk managers are rude, staff name Monica lies me when I change my key because my key was not working. I will never go back this hotel forever.

By , from Secaucus, NJ on Oct 15, 2017

5

beautiful hotel.

Everyone

Nice clean place. easy registration. Great room service. Restaurants were closed by and my meeting site was 3 blocks away. Near the trolley! I used the pool, but I wish the hot tube was working when I was in the pool area.

By , from Staten Island, new york on Sep 29, 2017

4

nice reasonable priced hotel

Everyone

Everything was great but when you walk outside everybody smoking weed and it feels like a party. When you wake up in the morning there's bottles outside in a whole bunch of trash. Other than that I had a good experience

By on Sep 18, 2017

5

the standard for all hotels

Couples

This Hotel was great in everyway. Fairly central in Atlanta, room was clean, bed was comfortable.

By on Sep 11, 2017

3

ok hotel, a bit too old

Everyone

OK, so so. it could have been better. The facility is really old and a bit bta up.

By on Aug 24, 2017

5

easy to get to

Everyone

Awesome hospitality. Would definitely stay there again

By on Jul 6, 2017