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Hyatt Place Atlanta/Duluth/Gwinnett Mall

3.0 out of 5.0

Recent guest reviews

We stayed for 3 nights, housekeeping came into our room only one time to make up bed and swap towels. Everything was still dirty. They didn't replace the glasses we were drinking out of. Did not clean bathroom nor swap sheets on bed. There was a huge red stain by the bed that I complained about & all the lady at the front desk said was its common. This was my boyfriend and I first time to Georgia and also this Hyatt place hotel. I did not enjoy my stay.

First time I had stayed at a Hyatt Place hotel. I'm usually a Marriott customer. But I have to say, this hotel was just as nice as any Marriott. The price was very reasonable. I will definitely stay here again when I'm in the area. I would recommend it to anyone.

Bed was horrible. Could not sleep in it. Hotel and rooms were nice enough but the bed was a train wreck. I go to hotels to sleep Period!

Hotel location was convenient. The only issue was that I saw a roach on the desk area. I then became afraid that roaches would get into my suitcase or other belongings.

Staff was very helpful and eager to answer questions. Hotel was very clean. Breakfast was great.

Room was nice but had a smell, customer service good

Very pleasant hotel. Staff was great and the breakfast was better than most.

Easy check in. Clean room. Great food selection at breakfast.

Nice hotel. Breakfast was enjoyable. Clean. Good value for money.

Great hotel for the money. Awesome location and breakfast.

I've stayed at Hyatt Place in Duluth several times in the past. My stay is always comfortable. The amenities are nice and the staff is friendly and accomodating. My only issue is with the amount of noise that I've experienced on multiple occasions. This trip, the toilet in the room refreshed its water about five times at night - each time the noise was SO loud it was like an alarm clock and startled me awake each time. Also, the doors to the rooms automatically shut with a loud slamming sound and vibrates the walls if it's your neighbors. This is a problem at night when trying to sleep. Lastly, i you are staying near the elevators (which I wasn't this trip) you can hear the elevators through the walls whenever in use. Overall, good hotel - just very noisy.

I enjoy the location of this area when I'm in town for business. The staff are friendly and the hotel rooms are usually very clean. I've stayed at this location over 10 times and never had an issue.

I stay here two times a month and I always have a good experience.

The staff is great, very clean rooms and it is great for business trips

I really enjoyed my stay at the Hyatt Hotel in Duluth, GA. This hotel was very close to my doctor's office where I was having a procedure. The room was very clean, bed provided the comfort I need for after having a procedure. I told my wife this will be our hotel for future stays.

I always love Hyatt Place. it is always clean and super nice!

The hotel was clean up to date, the room was great, the staff could be a little friendlier, overall it was okay.

I love this hotel!! We were in town to look at schools and location since me and my husband are planning on moving to ga from fl and we are in love with this area. This hotel exceeded my expectations, the hospitality we received there is over the top amazing! They provide a complimentary breakfast,which we missed the time frame and food was finished,but that was no problem for the staff that approached us and said what would you guys like to eat I'll have the cook fix something up for you and of course my 3 boys were not going to turn down food.I was really amazed at how nice and friendly everyone was .

just one day stay, clean, great location, and nice service. really want to recommend you guys.

Great location for a weekend trip! Great hospitality and the greetings from the front desk was incredible

3530 Venture Pkwy Duluth GA

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Bar/lounge

Located in Duluth - Norcross within a 5-minute walk of Pirates Cove Adventure Golf, Hyatt Place Atlanta/Duluth/Gwinnett Mall is within a 15-minute stroll of Gwinnett Place Mall. This 123-room, 3-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking. McDaniel Farm Park and Hudgens Center for the Arts are also close to this Duluth hotel.


Dining

Start your day off right with a free full breakfast. Entertain your taste buds with a beverage at the bar/lounge or coffee shop/café.


Rooms

All 123 air-conditioned accommodations feature sitting areas. Guests can expect free WiFi and 42-inch flat-screen TVs with DVD players and pay movies. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Other standard amenities include sofa beds, refrigerators, and coffee makers.


Property features

Guests of Hyatt Place Atlanta/Duluth/Gwinnett Mall have access to an outdoor pool, a fitness center, and free WiFi in public areas. There's free parking and a free area shuttle. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include 3 meeting rooms, conference space, and express check-in.

Room options

Double Room

Full 2 | Sleeps 6

Standard Room, 1 King Bed with Sofa bed

King 1 | Sleeps 4

Room, 1 King Bed (High Floor)

King 1 | Sleeps 4

Room, 2 Double Beds

Full 2 | Sleeps 6

Guest reviews for Hyatt Place Atlanta/Duluth/Gwinnett Mall

Everyone (8) Couples (28) Business (25) Family (26) Other (5) Friends (14)
1

not enjoyable! the staff were great.

Everyone

We stayed for 3 nights, housekeeping came into our room only one time to make up bed and swap towels. Everything was still dirty. They didn't replace the glasses we were drinking out of. Did not clean bathroom nor swap sheets on bed. There was a huge red stain by the bed that I complained about & all the lady at the front desk said was its common. This was my boyfriend and I first time to Georgia and also this Hyatt place hotel. I did not enjoy my stay.

By , from Byndom on Apr 6, 2017

Review comment responded on May 8, 2017

I am so sorry to hear about your experience as this is not common at all in our property. We hope that you will give is another opportunity to make it right.

5

great stay

Everyone
Desk Sink & Mini Frig Walk-in shower

First time I had stayed at a Hyatt Place hotel. I'm usually a Marriott customer. But I have to say, this hotel was just as nice as any Marriott. The price was very reasonable. I will definitely stay here again when I'm in the area. I would recommend it to anyone.

By , from KY on Mar 21, 2017

Review comment responded on Mar 31, 2017

Thank you for the great pictures you took as well as your kind review. The 5 star rating is greatly appreciated as well!

2

worst bed ever

Everyone

Bed was horrible. Could not sleep in it. Hotel and rooms were nice enough but the bed was a train wreck. I go to hotels to sleep Period!

By , from tampa on Mar 14, 2017

Review comment responded on Apr 4, 2017

I am happy to hear you enjoyed your stay but I am so sorry to hear about your bed. We will look into this right away.

4

decent hotel, but saw a roach

Everyone

Hotel location was convenient. The only issue was that I saw a roach on the desk area. I then became afraid that roaches would get into my suitcase or other belongings.

By on Jan 20, 2017

4
Everyone

Staff was very helpful and eager to answer questions. Hotel was very clean. Breakfast was great.

By , from NC on Sep 20, 2016

Review comment responded on Sep 26, 2016

Thank you for your comments as well as the 4 stars!

5

smell in room

Everyone

Room was nice but had a smell, customer service good

By on May 3, 2016

4
Everyone

Very pleasant hotel. Staff was great and the breakfast was better than most.

By on Apr 13, 2016

4

nice hotel outside of atlanta

Everyone

Easy check in. Clean room. Great food selection at breakfast.

By on Mar 16, 2016

5

nice

Couples

Nice hotel. Breakfast was enjoyable. Clean. Good value for money.

By on Dec 11, 2015

5

awesome

Couples

Great hotel for the money. Awesome location and breakfast.

By on Dec 9, 2015