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Recent guest reviews

The hotel was clean, the room was clean, the amenities were good. The rooms were dated and the pool area was in need of some updates.

Not worth the price.

The front desk Ryan is the most nice person in the world . The hotel is very clean and close to everything

The staff at this Double Tree was absolutely fantastic! So friendly, courteous and accommodating. The only disappointment was the condition of the pool area, not very clean or up to date.

Lovely staff and delicious, signature warm cookies upon arrival. The proximity of the hotel to the Biltmore Estate and Historic village was fabulous.

The elevator to the Towers rooms was perhaps the slowest elevator I have ever been on. It took forever to get to you (I was on the 2nd floor) and forever to get back down. Otherwise, it is a very nice facility, well-located and with friendly personnel.

Good location, pool was clean and fun to use, the lobby was really beautiful! We were very happy with the room, and the amenities in the room (TV, fridge, etc.), and it was very clean. Also, the warm cookies were amazing! Those are all the good things, and we'd stay again for those, but we did have some complaints. Mainly, they had to do with value. The internet was pretty poor. In this day and age, that's kinda bothersome. The breakfast was really overpriced, and super slow. Finally, the elevator situation was just odd...you had to go down stairs from the lobby to get to the elevator, which was in a really strange location. Additionally, it was tiny. Overall, the negatives were a bit on the picky side, and this is why our stay was rated mostly positive. Would stay again, but will probably search around for other options with better value in the future.

I love the location, the set up and layout of the hotel, the attentive staff, the great attitude of the staff- if theyre busy and/stressed they dont pass that negative feeling on. Accountable staff @front desk. Suggest: The parking lot could be structured where there are more spaces near the front entrance. A fridge /microwave in king sz rooms. Cleaner bedding area and tables, carpet.

Convenient to local attractions, unique historical displays about Biltmore within the hotel that were very interesting.

It was all good we have no complaints. Everyone was nice and professional.

Great location. Beautiful property. No cookies upon arrival

Best value for your buck with easy access to Biltmore estate and the interstates. We'll be back for sure!

Great location. Condition of the room was tired and needed up keep. Paint on door frame damaged etc. The bed was comfortable but room very small.

Location excellent, clean lobby, room. Could use more information about what hotel offers when checking in.

Hendersonville Road Asheville NC

Hotel highlights

  • Steps from Biltmore Estate
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Located in Biltmore Village, DoubleTree by Hilton Asheville - Biltmore is next to Biltmore Estate and Cathedral Of All Souls. This 4-star hotel has 197 guestrooms and offers conveniences like a restaurant, an indoor pool, and a 24-hour gym.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. Full breakfast is offered for a fee each morning from 6:30 AM to 10 AM.


Rooms

Guests can expect 37-inch flat-screen TVs with cable channels and pay movies, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Other standard amenities include iPod docks, sofa beds, and minibars.


Property features

Guests staying at DoubleTree by Hilton Asheville - Biltmore enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking and an area shuttle for a fee. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this family-friendly hotel include a spa tub, conference space, and a business center.

Room options

Suite, Accessible, Non Smoking

1 King Bed | Sleeps 4

Premium Room, Accessible, Non Smoking

2 Queen Beds | Sleeps 4

Premium Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Premium Suite, Non Smoking

1 King Bed | Sleeps 4

Guest reviews for DoubleTree by Hilton Asheville - Biltmore

Everyone (17) Couples (3) Business (1) Family (12) Friends (1)
4
Partner Couples

The hotel was clean, the room was clean, the amenities were good. The rooms were dated and the pool area was in need of some updates.

By on Feb 8, 2022

Review comment responded on Feb 15, 2022

Thank you for staying with us. I appreciate your constructive feedback, particularly as it helps us prioritize for upcoming renovations.

4
Everyone

By on Nov 24, 2021

3
Family

Not worth the price.

By on Oct 30, 2021

Review comment responded on Nov 4, 2021

Thank you for staying with us. We appreciate your feedback.

5
Family

The front desk Ryan is the most nice person in the world . The hotel is very clean and close to everything

By on Sep 10, 2021

Review comment responded on Sep 13, 2021

Thank you for staying with us! We appreciate your feedback and will share your encouragement with Ryan.

5
Everyone

By on Aug 31, 2021

5
Everyone

The staff at this Double Tree was absolutely fantastic! So friendly, courteous and accommodating. The only disappointment was the condition of the pool area, not very clean or up to date.

By on Aug 10, 2021

Review comment responded on Aug 12, 2021

Thank you for taking the time to write a review of your stay. Our staff is really what makes our property wonderful and we are glad you were able to experience their hospitality! Thank you for your feedback concerning the pool. We will forward that information to management. We hope to see you again the next time you visit Asheville!

5
Family

Lovely staff and delicious, signature warm cookies upon arrival. The proximity of the hotel to the Biltmore Estate and Historic village was fabulous.

By on Aug 3, 2021

Review comment responded on Aug 3, 2021

Thank you for staying with us! We appreciate your feedback and are delighted to hear that you enjoyed the surrounding neighborhood.

3
Family

The elevator to the Towers rooms was perhaps the slowest elevator I have ever been on. It took forever to get to you (I was on the 2nd floor) and forever to get back down. Otherwise, it is a very nice facility, well-located and with friendly personnel.

By on Mar 8, 2021

Review comment responded on Mar 8, 2021

Thank you for your feedback. We hope you will visit us again on your next trip to Asheville!

4
Everyone

By on Mar 6, 2021

Review comment responded on Mar 16, 2021

Thank you for staying with us! We appreciate your feedback.

4
Everyone

By on Oct 20, 2020

Review comment responded on Oct 20, 2020

Thank you for taking the time to share a rating of your experience. We are happy to hear that you enjoyed your stay. Thank you for staying with us, and we hope to see you again soon!

DoubleTree by Hilton Asheville - Biltmore

115 Hendersonville Road, Asheville, NC 28803
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