Superior, Resort View
from $180
Holiday Inn Resort Aruba - Beach Resort and Casino
4.0 out of 5.0
4.1
out of 5
"Good!"
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Recent guest reviews
We had a spectacular stay. The room, facilities, and staff were all top notch. I would recommend Holiday Inn Aruba to anyone planning a trip to the island.
The entire experience at the hotel was excellent.
Our family planne a wonderful vacation trip to the beautiful island of Aruba in July 2017 for a 4 night 5 days stay. We took JetBlue from New York to Aruba and the flight was perfect no delay and smooth landing. We arrived at out hotel Holiday Inn Resort Aruba Beach Resort and Casino and this is when it all went wrong. We had book and paid for a room on a height floor ocean view and we got a second floor room overlooking the lobby roof with mechanical equipment view. We spoke to a female manager at the front desk about the room we had reserved and paid for and was told it was not available but check back in the morning and we will be able to switch rooms. We took the elevator to our room 5263 on the second floor open the door and the appearance of the room and the smell was disgusting. The room smell old and moldy. The carpet on the floor was very dirty and look like it had some red spots like blood spots. The drapes by the sliding glass door to the roof top mechanical equipment was all torn up, had holes in it and very dirty. The walls dirty, you can see the dirty around the sprinkler heads on the walls. We check with management every day for a room switch and it never happen. Customer service was the worst I have ever experience in the hotel and tourist industry traveling around the Caribbean Islands. The only thing that save the trip was the island Aruba IT is a very beautiful island and I would recommend to all family and friend to visit Aruba. Tours and food was great
I was impressed with the quality of the facility. As well, many of the workers were attentive and friendly. I enjoyed the comfortable, clean bed.
The hotel was wonderful. We have stayed at that hotel a lot!!! Will go back.
Long lines at checkin and checkout. Staff efficient but just not enough of them at peak checkin / checkout times. The other problem is the umbrellas. At 345pm they start a raffle for the next day. It takes 30-40 minutes in line to get an umbrella for the next day. I found that very annoying because it is very inefficient and such a waste of my vacation time.
Staff was very accommodating with my request not to have a view of the air conditioning units and rooftop. I was pleasantly surprised that my garden view even viewed the gorgeous ocean! The wait is a bit long to check in but I understand as they are answering questions, trying to check guests in and it takes time as they are interrupted by people like me requesting different things. As far as the palapa situation never stood in a line the day before, and whenever I went to pick up my towels I asked if one was available and I always got one..
I love this hotel ! The best on Palm Beach! It has everything you need ...right on the beach... and what seems like one of the biggest properties... Shopping is literally accrocs the street .
Great time just wish my view was better. It was a view of the dumpsters and tops of buildings. I was told poolside but couldn't even see the pool nicely and the beautiful sea.
It took almost an hour to get checked in as there were only two people working the counter and it was a very slow process. We had a king bed with an ocean view room and the bed was humped up in the middle making it uncomfortable. Had a few times there were dirty plates in the breakfast buffet. Other than that it was a good place to stay
We had an amazing stay. Room we chose was average, but we weren't looking for luxury on this trip. Just a place to get ready and sleep. Mattress was super comfortable. Beach is incredible, and hotel is walking distance from just about everything we needed. Took a little while to get checked-in, but otherwise, zero complaints. Would definitely stay again.
The only drawback I encountered was the inability to get a bloody mary before 11am. The food was always good, especially at the Sea Breeze restaurant. The staff was particularly friendly. Someone was cleaning constantly during the day, sometimes necessary in the face of a constant wind blowing through.
Our first time to Aruba. My wife and I celebrated 19 years of marriage. We both has a fantastic time and are thinking about going back next year for our 20th.
No complaints. Enjoyed stay. Memorable. Will come back
Kids enjoyed kids club. Staff were wonderful. They couldn't wait to get back to kids club every day. Hotel has the nicest stretch of beach. No seaweed.
My girlfriend and I stayed here for our first time in Aruba. We liked it, but didnt love it. When we checked in, the line was as slow as can be. we were told check-in time was 3:00pm only to find it was 4:00. We were informed our room wasnt ready and to come back by 4. So at 4pm we re approached the front desk and were told the room still wasnt ready, and to be back at 4:30. We weren't too thrilled with that as it had been a long day travelling from NY. We wanted to unwind and get our vacation started. So finally a little past 4:30 our room keys were issued and we went into the Sea Tower to our room. As luck would have it, the cleaning staff was still working on our room. After a short wait we finally entered the room. It was hot and the carpets had been wet with a musky-lemony smell to them. Not a good first impression. Three nights out of our six night stay, the room was not made up. We would return from the beach and pool around 4-5pm to get ready for our evening and the room was still not made up. (Even though housekeeping was on our floor!) At that point we exchanged out the towels and said forget it because it seemed a little ridiculous being that by that time of day, the room still wasnt cleaned. So minor things like that, the overall comfort of the room was a little disappointing. As far as the facilities available to guests, it was ok. The pool area and beach were nice. I do wish night swimming was offered as well as more activities, but that is me being nitpicky.
We had a great experience at the Holiday Inn. Amenities were nice, and a big plus was the kiddie pool. Pool is close to two bars/restaurants, and the beach is right there. Location is great as well. 15 min cab ride to downtown area, 10 min ride to Eagle Beach. If you do not want to go downtown, then you can walk across the street to restaurants and stores.
My husband and I just attended our nieces wedding in Aruba and decided to stay at the Holiday Inn bc of the bang that you can get for your buck. The Holiday Inn did not disappoint!! When we first got in there was some confusion over our reservation, but that was quickly taken care of by the lovely young lady Ghislaine at the front desk. After coming off a five hour flight the tone for our trip was completely set by the warm, professional, courteous service that Ghislaine welcomed us with, she is def a keeper and provided the customer service that so many other hotels lack.
Hotel was clean and great location to restaurants, stores and entertainment. Pool staff was great for kids with activities. Staff was friendly but did not find them helpful when I asked for information about excursions/pool activities schedule for kids. Certain bartenders made a great drink while others not so much!! My gluten free child found it hard to communicate with wait staff on what she needed and they seemed a bit "put out" when asked about ingredients on menu. Overall, great time and would probably go back if price was right.
Pleasant stay...like that you had option of all inclusive if you change your mind once you arrived
Hotel highlights
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Spa
Holiday Inn Resort Aruba - Beach Resort and Casino places you next to Excelsior Casino Aruba and Paseo Herencia Shopping Mall. This 597-room, 4-star resort welcomes business and leisure travelers with 3 outdoor pools, a full-service spa, and a casino. On the beach, it's also near Arashi Beach and Alto Vista Chapel.
Dining
There are ample dining options with 4 onsite restaurants, including Corals Restaurant, which has ocean views. Satisfy your hunger from the comfort of your room with room service. For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 11 AM.
Rooms
Holiday Inn Resort Aruba - Beach Resort and Casino's 597 rooms are recently renovated and provide balconies, refrigerators, and coffee makers. 37-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Safes, phones, and ironing boards are other standard amenities.
Property features
Holiday Inn Resort Aruba - Beach Resort and Casino features a full-service spa, 3 outdoor pools, and a casino. A stay here includes free parking. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach resort include a children's pool, a 24-hour fitness center, and outdoor tennis courts.
Guest reviews for Holiday Inn Resort Aruba - Beach Resort and Casino
Everyone
We had a spectacular stay. The room, facilities, and staff were all top notch. I would recommend Holiday Inn Aruba to anyone planning a trip to the island.
nice oceanfront hotel.
Everyone
The entire experience at the hotel was excellent.
skip holiday inn resort aruba beach resort casino
Everyone
Our family planne a wonderful vacation trip to the beautiful island of Aruba in July 2017 for a 4 night 5 days stay. We took JetBlue from New York to Aruba and the flight was perfect no delay and smooth landing. We arrived at out hotel Holiday Inn Resort Aruba Beach Resort and Casino and this is when it all went wrong. We had book and paid for a room on a height floor ocean view and we got a second floor room overlooking the lobby roof with mechanical equipment view. We spoke to a female manager at the front desk about the room we had reserved and paid for and was told it was not available but check back in the morning and we will be able to switch rooms. We took the elevator to our room 5263 on the second floor open the door and the appearance of the room and the smell was disgusting. The room smell old and moldy. The carpet on the floor was very dirty and look like it had some red spots like blood spots. The drapes by the sliding glass door to the roof top mechanical equipment was all torn up, had holes in it and very dirty. The walls dirty, you can see the dirty around the sprinkler heads on the walls. We check with management every day for a room switch and it never happen. Customer service was the worst I have ever experience in the hotel and tourist industry traveling around the Caribbean Islands. The only thing that save the trip was the island Aruba IT is a very beautiful island and I would recommend to all family and friend to visit Aruba. Tours and food was great
first time in aruba
Everyone
I was impressed with the quality of the facility. As well, many of the workers were attentive and friendly. I enjoyed the comfortable, clean bed.
Everyone
The hotel was wonderful. We have stayed at that hotel a lot!!! Will go back.
nice hotel a few steps from the beach!
Everyone
Long lines at checkin and checkout. Staff efficient but just not enough of them at peak checkin / checkout times. The other problem is the umbrellas. At 345pm they start a raffle for the next day. It takes 30-40 minutes in line to get an umbrella for the next day. I found that very annoying because it is very inefficient and such a waste of my vacation time.
great location, staff friendly and accommodating
Everyone
Staff was very accommodating with my request not to have a view of the air conditioning units and rooftop. I was pleasantly surprised that my garden view even viewed the gorgeous ocean! The wait is a bit long to check in but I understand as they are answering questions, trying to check guests in and it takes time as they are interrupted by people like me requesting different things. As far as the palapa situation never stood in a line the day before, and whenever I went to pick up my towels I asked if one was available and I always got one..
Everyone
I love this hotel ! The best on Palm Beach! It has everything you need ...right on the beach... and what seems like one of the biggest properties... Shopping is literally accrocs the street .
Everyone
Great time just wish my view was better. It was a view of the dumpsters and tops of buildings. I was told poolside but couldn't even see the pool nicely and the beautiful sea.
nice hotel on the beach
Everyone
It took almost an hour to get checked in as there were only two people working the counter and it was a very slow process. We had a king bed with an ocean view room and the bed was humped up in the middle making it uncomfortable. Had a few times there were dirty plates in the breakfast buffet. Other than that it was a good place to stay
