Homewood Suites by Hilton Albany Crossgates Mall, NY

3.0 star property
Pet-friendly hotel with free breakfast connected to a shopping center in Albany

Choose dates to view prices

Photo gallery for Homewood Suites by Hilton Albany Crossgates Mall, NY

Restaurant
Studio, 1 King Bed, Accessible (Hearing) | Living area | 49-inch flat-screen TV with digital channels, TV
Exterior
Lobby
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Laundry
  • Pet friendly

Explore the area

Map
1651 Western Avenue, Albany, NY, 12203
  • Crossgates Mall
    ‪5 min walk‬
  • University at Albany
    ‪3 min drive‬
  • Colonie Center Mall
    ‪5 min drive‬
  • Albany, NY (ALB-Albany Intl.)
    ‪9 min drive‬

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Room options

Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Shower)

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 1 King Bed

Studio Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 King Bed

Studio, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(16 reviews)
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

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About the neighborhood

Albany

Crossgates Mall is within a 5-minute walk of Homewood Suites by Hilton Albany Crossgates Mall, NY while other popular sites like University at Albany are within a few miles (5 km). This 96-room, 3-star hotel welcomes guests with free breakfast, an indoor pool, and free in-room WiFi. Located centrally in Albany, it's connected to a shopping center and also close to Colonie Center Mall and Regal Crossgates.

What's nearby

  • Crossgates Mall - 5 min walk - 0.3 miles
  • University at Albany - 3 min drive - 1.6 miles
  • Colonie Center Mall - 5 min drive - 2.9 miles
  • Albany Medical Center - 10 min drive - 6.5 miles
  • MVP Arena - 11 min drive - 9.6 miles

Getting around

  • Albany International Airport Station - 9 min drive
  • Albany Intl. Airport (ALB) - 9 min drive

Restaurants

  • ‪The Standard Restaurant and Lounge - ‬6 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Dave & Buster's - ‬7 min walk
  • ‪McDonald's - ‬1 min drive
  • ‪Cinnabon - ‬6 min walk

About this property

Homewood Suites by Hilton Albany Crossgates Mall, NY

Pet-friendly hotel with free breakfast connected to a shopping center in Albany
At Homewood Suites by Hilton Albany Crossgates Mall, NY, guests enjoy an indoor pool, a gym, and free WiFi in public areas. If you plan to drive, free parking is available. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include meeting rooms, a business center, and coffee/tea in a common area.
Guests can expect 49-inch flat-screen TVs with digital channels, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers. Kitchens, sofa beds, and dining areas are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Basketball
  • Billiards/pool table
  • Gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 2018
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium digital channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per pet, per stay
  • Dogs only
  • 2 total (25 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 150 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 11:00 PM.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Hilton Albany Crossgates Mall NY Hotel
Homewood Suites Hilton Crossgates Hotel
Homewood Suites Hilton Albany Crossgates Mall NY
Homewood Suites Hilton Crossgates
wood Suites Hilton Crossgates
Homewood Suites by Hilton Albany Crossgates Mall NY
Homewood Suites by Hilton Albany Crossgates Mall NY
Homewood Suites by Hilton Albany Crossgates Mall, NY Hotel
Homewood Suites by Hilton Albany Crossgates Mall, NY Albany

Frequently asked questions

Is a free cancellation option available at Homewood Suites by Hilton Albany Crossgates Mall, NY?

Homewood Suites by Hilton Albany Crossgates Mall, NY provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Homewood Suites by Hilton Albany Crossgates Mall, NY?

As of Jul 15, 2025, prices found for a 1-night stay for 2 adults at Homewood Suites by Hilton Albany Crossgates Mall, NY on Jul 20, 2025 start from $154.93, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Homewood Suites by Hilton Albany Crossgates Mall, NY?

This hotel is located in Albany, a short 5-minute walk from Crossgates Mall and also 10 minutes on foot from Regal Crossgates. You'll also find Colonie Center Mall and Washington Park within a short drive.

Is there parking available at Homewood Suites by Hilton Albany Crossgates Mall, NY?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Homewood Suites by Hilton Albany Crossgates Mall, NY include a casino?

No, Homewood Suites by Hilton Albany Crossgates Mall, NY doesn't have a casino.

Is there an indoor pool at Homewood Suites by Hilton Albany Crossgates Mall, NY?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 11:00 PM.

What will couples enjoy most about a stay at Homewood Suites by Hilton Albany Crossgates Mall, NY?

Amenities that appeal to couples at this hotel include a kitchen, premium bedding, and free Internet access.

Does Homewood Suites by Hilton Albany Crossgates Mall, NY have a hot tub?

No, there isn't a spa tub at this hotel.

Does Homewood Suites by Hilton Albany Crossgates Mall, NY have a restaurant with a breakfast menu?

Homewood Suites by Hilton Albany Crossgates Mall, NY offers free buffet breakfast each morning though there is no restaurant.

Does Homewood Suites by Hilton Albany Crossgates Mall, NY allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Homewood Suites by Hilton Albany Crossgates Mall, NY for a fee of USD 75 per pet, per stay.

Are there connecting rooms at Homewood Suites by Hilton Albany Crossgates Mall, NY?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Homewood Suites by Hilton Albany Crossgates Mall, NY?

The closest major airport to Homewood Suites by Hilton Albany Crossgates Mall, NY is Albany Intl. Airport (ALB), which is 6.3 mi away (9 minutes by car). Another top airport is Schenectady, NY (SCH-Schenectady County), which is located 16.7 mi away (22-minute drive).

Are there rooms with balconies that I can book at Homewood Suites by Hilton Albany Crossgates Mall, NY?

No, at Homewood Suites by Hilton Albany Crossgates Mall, NY, there aren't any guestrooms that list a balcony.

Homewood Suites by Hilton Albany Crossgates Mall, NY Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 265 out of 418 reviews
Rating 8 - Good. 80 out of 418 reviews
Rating 6 - Okay. 31 out of 418 reviews
Rating 4 - Poor. 24 out of 418 reviews
Rating 2 - Terrible. 18 out of 418 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Mallory

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We had no working shower.
Stayed 2 nights in Apr 2025

2/10 Terrible

Jennifer

Stayed 1 night in Apr 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Friendly staff, spacious and comfortable room.
Stayed 1 night in Feb 2025

10/10 Excellent

Demetrios

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jonah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Christopher

Stayed 1 night in Dec 2024

8/10 Good

Dana

Traveled with family
Liked: Staff & service

Nice Stay

My kids loved the breakfast provided. I wish the bathroom had a door between sink and bedroom area. Ghe toilet paper holder was slightly broken.
Stayed 3 nights in Dec 2024

8/10 Good

DONNAH

Traveled with family
Stayed 2 nights in Dec 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

A Maison

Stayed 1 night in Nov 2024

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel with outstanding Staff

Outstanding staff and very friendly and helpful. Beautiful Facilty! Next door to the Mall and great restaurants is a plus. Pillows were very uncomfortable and need updating.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Donna

Traveled with family
The pool was cold and didn’t like that tru was attached to it. I felt it was not up the usual standards
Stayed 1 night in Nov 2024

10/10 Excellent

ofri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was elegant, spacious and well equipped (kitchen appliances). Very comfortable beds, including the sofa bed. free guest laundry, inner pool, 24 hr Gym. Very good breakfast. Walk distance of a big shopping mall and public transportation.
Stayed 2 nights in Oct 2024

4/10 Poor

Hadi

Traveled with family and small children, Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Poorly maintained property. Dishwasher leaked. Shower not convenient (water pressure too high, shower door too close to toilet seat). Uncomfortable bed (we couldn't sleep well for 2 nights). Breakfast not so appealing; limited choices. Overall too expensive given the quality and location.
Stayed 2 nights in Oct 2024

10/10 Excellent

Carlos

Stayed 1 night in Oct 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

??

Business traveler
臭い
Stayed 9 nights in Sep 2024

10/10 Excellent

Colleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that it had 2 breakfast areas to choose from. Our room was ready even though we were a little early for check in. The staff was friendly.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jessica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

lesha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Ibtissame

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty
Stayed 1 night in Jul 2024

10/10 Excellent

Umberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room I got for my family of 6 was perfect
Stayed 1 night in Aug 2024

10/10 Excellent

Steve

Stayed 1 night in Jun 2024