The hotel had not received my reservation info by the time I went to check in, and they STILL have not received it as of 11:00 AM this morning! I had to book another room at the desk in order to stay in the hotel last night. I am requesting a full refund of the amount paid to Orbitz last night. Mark
On a previous review, I stated that I have stayed at the hotel at least 9 times. However, after further review, I have actually stayed for over 16 days -spanning over the last 3 years. I travel from the Seattle, WA area to the Augusta, GA area often. Needless to say, I really like staying at this hotel. All of my stays have been quite and safe … and staff members have always been helpful, polite, and professional. The breakfast offering seems to be sufficient. Normally, amongst their offerings, my party has discovered and enjoyed small yet tasty waffles with good syrup, eggs, sausage, Greek yogurt and coffee (other items may be available). Although, I have never parked in the back parking lot the lighting appears to be decent and the area appears to be safe. I have never noticed any questionable activity or persons of particular interest on or near the property. Aiken, SC seems like an extremely safe area. Regarding COVID, prior to and currently, I always wipe down my room’s furniture, appliances, lamp switches, door hardware (locks/peep hole), cabinet & fixture knobs/handles, & TV remote with Lysol wipes and/or disinfectant sprays. I have seen at least 1 staff member wearing a surgical face mask. To date, I have never seen anyone showing signs or symptoms of illness. Perhaps more importantly, I have never become ill either during or after my stay. If you are looking for a consistently quiet and safe hotel at a great value then look no further. This is a great place to stay!
Safe area, good rooms, helpful staff!
Great hotel! Professional staff! Christopher (night front desk staff) provided us with excellent customer service throughout our stay. David (night shift front desk staff) provided great assistance to us when we left several clothing items in our vacated room. Owillinda (the manager) was fantastic each and every time I spoke with her. They all ensured that all of our items were returned to us. This is a great location with nice rooms, and honest staff. I have stayed here at least 9 times and have always had an enjoyable staff. Even the housekeeping staff members are helpful and kind.
Safe area -great value!
Great property manager, kind staff, safe area, good value.
Excellent front desk staff!
It was all good
Convenient location
The property was nice. However when booking my stay, it clearly stated that it would be a FULL kitchen. When I arrived, it did not look anything like the photos provided. There was half a stove, and no oven so I wasn’t able to bake or cook what I wanted. The previous people that stayed in our hotel room left the bowls and utensils in the dishwasher which we found out a day before leaving so we had to purchase our own. The air conditioning would not go below 76 even though it was set to 60 degrees. We had the blinds closed all day everyday and that didn’t help either. Highly disappointed.
Really nice place. Diana was exceptionally friendly in the breakfast area.
Nice place to stay - one of the cleaner hotels in this range. Breakfast is nothing to write home about, bare minimum.
Perfect place to stay. Clean, modern and good location. Everything I needed was there.
The first room I got was not cleaned properly. I had to move to another one
There was dog poop tracked through the hotel the whole weekend.
The studio we stayed in was adequate. The kitchen had everything we needed. The room was clean and the staff was friendly. The location of our room was easy to get to and it was quiet during our stay. Overall, we were satisfied.
Located within a mile (2 km) of Aiken Mall, Towneplace Suites by Marriott Aiken Whiskey Road is within 3 miles (5 km) of Bruce's Field. This 85-room hotel has free breakfast along with conveniences like an outdoor pool and a 24-hour gym.
Free buffet breakfast is served each morning from 6:30 AM to 9:30 AM. Savor a meal from the comfort of your room with room service.
32-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Kitchenettes, refrigerators, and microwaves are also available. Weekly housekeeping is available.
At Towneplace Suites by Marriott Aiken Whiskey Road, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-out.
The hotel had not received my reservation info by the time I went to check in, and they STILL have not received it as of 11:00 AM this morning! I had to book another room at the desk in order to stay in the hotel last night. I am requesting a full refund of the amount paid to Orbitz last night. Mark
On a previous review, I stated that I have stayed at the hotel at least 9 times. However, after further review, I have actually stayed for over 16 days -spanning over the last 3 years. I travel from the Seattle, WA area to the Augusta, GA area often. Needless to say, I really like staying at this hotel. All of my stays have been quite and safe … and staff members have always been helpful, polite, and professional. The breakfast offering seems to be sufficient. Normally, amongst their offerings, my party has discovered and enjoyed small yet tasty waffles with good syrup, eggs, sausage, Greek yogurt and coffee (other items may be available). Although, I have never parked in the back parking lot the lighting appears to be decent and the area appears to be safe. I have never noticed any questionable activity or persons of particular interest on or near the property. Aiken, SC seems like an extremely safe area. Regarding COVID, prior to and currently, I always wipe down my room’s furniture, appliances, lamp switches, door hardware (locks/peep hole), cabinet & fixture knobs/handles, & TV remote with Lysol wipes and/or disinfectant sprays. I have seen at least 1 staff member wearing a surgical face mask. To date, I have never seen anyone showing signs or symptoms of illness. Perhaps more importantly, I have never become ill either during or after my stay. If you are looking for a consistently quiet and safe hotel at a great value then look no further. This is a great place to stay!
Safe area, good rooms, helpful staff!
Great hotel! Professional staff! Christopher (night front desk staff) provided us with excellent customer service throughout our stay. David (night shift front desk staff) provided great assistance to us when we left several clothing items in our vacated room. Owillinda (the manager) was fantastic each and every time I spoke with her. They all ensured that all of our items were returned to us. This is a great location with nice rooms, and honest staff. I have stayed here at least 9 times and have always had an enjoyable staff. Even the housekeeping staff members are helpful and kind.
Safe area -great value!
Great property manager, kind staff, safe area, good value.
Excellent front desk staff!
It was all good
Convenient location
The property was nice. However when booking my stay, it clearly stated that it would be a FULL kitchen. When I arrived, it did not look anything like the photos provided. There was half a stove, and no oven so I wasn’t able to bake or cook what I wanted. The previous people that stayed in our hotel room left the bowls and utensils in the dishwasher which we found out a day before leaving so we had to purchase our own. The air conditioning would not go below 76 even though it was set to 60 degrees. We had the blinds closed all day everyday and that didn’t help either. Highly disappointed.
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