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Mansions on Pulteney

3.5 out of 5.0

Recent guest reviews

We were recently in Adelaide for the festival and stayed at the La Loft Apartments which are between Rundle Mall and North Terrace. It is an old building so the rooms are spacious. The kitchen well appointed and bedroom and lounge room comfortable. There was the very noisy building site outside the window drilling and banging from 7am to 5pm. It was impossible to be in the rooms during the day and as it was very hot we had to seek refuge elsewhere.Although air conditioning was advertised the single unit was in the lounge room so no relief from the heat at night. The staff were very friendly and helpful.

Just read review by Feng88 and couldnt agree more.Staying for womad but so tired from lack of sleep due to noise was falling asleep on the ground at womad because it was more quiet than the apartment would never stay there again.

Had the misfortune to stay here during “mad march” when accom is at a premium. This would not be a willing choice. Check in and lady at reception , very good and helpful. Rooms and hallways are old and tired. Like something from the 1970’s Tram track construction during the night and early morning new build construction behind the Apartment created an inability to sleep. Not sure where the rooms advertised are but I certainly did not get one for my 3 night stay. Compare my photos to those on the website Stay if you have no other option

I was able to secure a great nightly rate for a studio apartment at the Mansions recently during the Fringe Festival. The location can be not be beaten as Rundle Mall is just around the corner and there are heaps of restaurants and coffee stops within walking distance. I liked the after-hours security and the reception staff were always polite and helpful (thank you, Julian!). Unfortunately, there are more negatives than positives when staying at the Mansions. The carpets in the hallways are threadbare in places and badly rippled and wrinkled. The studio apartment is huge but badly designed with a lot of wasted space. The bathroom is old with 1980 style floor tiles and such poor lighting that it was impossible to apply my makeup in there. In fact, the lighting throughout is poor and a table lamp would have been nice. There is only one television and it faced the sofa. From the chips on top of the nib wall it was obvious previous guests had turned the TV around to face the bed and perched it on top of the wall. All good unless you accidentally knock the TV off! The bed wasn't too bad but the pillows were very uncomfortable. The air conditioning unit is under the window next to the bed and you need to adjust the vents if you don't want it blowing on you all night. The balcony is laughable - you step up out of the room onto a tiny balcony with a rusty chair and look onto a building site which you know is there because you hear the workers starting early each morning! Wi-fi is available to guests but it drops out constantly & I had to keep logging back in which was annoying. The service took a long time to connect and I had to laugh as the Richmond Hotel wi-fi round in the Mall was always an available network - if only you could log in! Management needs to look at changing their service provider. The Mansions badly needs a refurbishment. I would be reluctant to stay here again despite the excellent location.

We booked for 6 days to attend the Writers Week and the Fringe festival. The location is excellent. The price was high. The first apartment was roomy, but had a tiny bathroom. Inspection quickly revealed a water-damaged bathroom cupboard, wood rot, filthy surfaces throughout, marks on most walks, unrepaired minor damage throughout and a room that suggested no maintenance for many years. It seemed out of the 1960s. Towels, toilet paper, tissues and utensils are of the lowest grade. In addition, a multi-storey building is being built next door so construction begins at 7am every morning. This will continue for many months. As well, the common halls have threadbare, wrinkled carpets and appear like a student hostel. Our complaint led to excuses (these rooms are privately-owned), a 5% discount offer, or a new room. We - unwisely - took the new room. On closer inspection, it had its own set of different defects, but we stayed, because we didn't want to spoilour holiday further and we spent little time in the room. The room was not cleaned Sunday 'to allow us to rest peacefully' and was not cleaned on another day when we returned at 3.30pm. No apologies given. The building looks like it will be knocked down shortly from the lack of maintenance. We strongly recommend you avoid it and seek any other alternative accommodation, as these issues cannot be fixed in the short term.

We stayed at mansions@laloft in Pulteney Street for three nights over Australia day long weekend 2018. We booked through a multiple hotel online booking site rather than directly with the hotel. Online it said we had a balcony. Upon arrival we discovered we had no balcony. Julian and Richard at Mansions@laloft were lovely and immediately upgraded us to a studio apartment with balcony. Richard declined our offer to pay for the difference in costs. Mansions@laloft is perfectly positioned on Pulteney street, close to Rundle Mall for shopping, Rundle street for dining, walkable to Adelaide oval, the casino and the river. We had a wonderful time in Adelaide and thanks to Richard and Julian for the wonderful service. Tip:book directly with Mansions@laloft to get cheaper rates and the room type you need Thanks again Jeanette

Avoid this place if you care for the health of your ear drums and your sanity. Things started well when we realised what a fantastic location this place is in. It’s close to everything you want to see in Adelaide (or at least close to the free bus to take you there). Our after hours check in was smooth and the instructions provided were clear and accurate. Unfortunately, there isn’t much more we can say that’s positive about this place. Upon leaving the lift the decor resembles a haunted house rather than a mansion with paint peeling off the walls, dust covering the window screens and the carpets appearing to be from the early 1900s. Our apartment smelt very musty upon entering and we realised that the ‘view’ from every window bar one, was of a brick wall which in the morning meant virtually no natural light entered the room (something to bear in mind if you’re vitamin D deficient). The apartment was enormous but with hardly any furniture to fill it so the lounge felt like wasted space. It did have the AC unit in it though but since it can’t blow air through walls, it wasn’t particularly helpful to cool the bedroom. On the plus side, the kitchen was well stocked and included several signs about how you’d have to pay over $700.00 if you set off the fire alarm so please use your extractor fan (something which didn’t exist in our apartment). These same signs were also in the bathroom (what a way to put guests at ease) and an excellent way to get around installing adequate ventilation. After our first day of touring Adelaide we were met with the very unwelcome sight of our apartment door being open as the door had caught against the latch but all credit to staff (especially the manager) who investigated the incident and then refunded us one night’s stay to compensate. If you’ve got this far, the fun doesn’t stop yet. There’s no need for a wake up call in this ‘quiet apartment at the back of the building’ as the builder with the angle grinder who is building the new hotel next door will wake you up at 6.45am sharp, even on a Sunday (but he’s super friendly and will give you a wave when you’re glaring at him from the window). At one point, the volume actually measured more than 70 decibels (we downloaded an app just to check). And don’t forget the vibrating roller that causes the whole apartment to shake if somehow you sleep through the drilling. Now we understand this is out of the hotel’s control but the risk of this much noise and disruption should certainly be on the hotel website and reflected in the price (it’s not) as this work has clearly been ongoing for a while and will continue to do so. Moreover, when said noise was mentioned to staff, they looked baffled and simply said the council had not informed them of any roadworks due to occur that weekend but how they have been ignorant of a whole new hotel being constructed next door is beyond me. Overall the apartment is in a great location, it is functional(ish) for a quick stay, it was clean (for the most part) and it was handy to have a kitchen (if you’re not too scared to use the cooker and risk incurring a hefty fine), but I certainly would have expected it to look and smell more modern given the photos on the website and the price. I also would have expected some warming about the extremely loud building works occurring next door which happened daily and for room rates to be reduced while this is ongoing. If you’re happy to be 5 minutes further from the centre and have a decent night’s sleep, then stay elsewhere.

Our week-long stay was comfortable. The apartment was clean and roomy. It's location turned out to be it's best feature - it is right at the end of Rundle Mall and very close to University of Adelaide. We did not find it too noisy despite being on a busy street and close to roadworks.

The positive: The manager di generously refund two nights accommodation charges, and the reception staff were reasonably understanding. The negatives: This place is old, our room smelt of chemicals (we did get a room change), the carpets are stained, the beds were uncomfortable, the rooms are sparsely provisioned, paint is peeling off window trims etc.....I could go on. We also were unfortunate enough to have demolition works outside our window starting at 6.45am! To be fair, the manager said that reno's are due to start soon, but they needed to start years ago!

Credit to the staff that they can keep this rubble going... but to rate this as a 3 1/2 star establishment is a stretch... Someone has tried to modernize the place at some point, tile paint from Bunnings and an Artline pen and stencil is not exactly going to fool anyone that it is renovated. Does any hotel really think a shower curtain albeit one that dumps the water anywhere but back in the shower is appropriate in 2017? Other reviews (which I wish the wife read before booking) mention the construction works. There was a crash in the night and in the morning concrete/render or whatever was sitting on the I-beam girder outside the window. three storeys up... Yeah that felt safe. There is a fake bird strung up between the buildings presumably to deter vermin.... it works they are scared straight into the apartment. The HWS in the kitchen cupboard was most habitable. They have taken great care to warn that if you use the shower there is a chance that the steam will set off the smoke alarm and that you will be fined $780. Let's not consider the obvious thoughts that the bathroom has inadequate ventilation if that is a remote possibility or that there is something defective about the smoke alarms that they cannot tell the difference between smoke and steam? You got to love the wooden floorboards right?.. pity its only because you can see them through the threadbare carpet... That is all I can really say about what I could see. This however is a family timeslot so I wont describe the smell or any other senses. I will rate the hotel as historic 1907 I believe and very little has changed

21 Pulteney Street Adelaide SA

Hotel highlights

  • Walking distance to University of Adelaide and Art Gallery of South Australia
  • Free WiFi in rooms and public areas
  • Laundry facilities

Located in Adelaide Central Business District, Mansions on Pulteney is adjacent to University of Adelaide and within a 5-minute walk of other popular sights like Art Gallery of South Australia. This 34-room, 3.5-star apartment has in-room conveniences like kitchenettes, refrigerators, and microwaves. It's in central Adelaide and also a short walk from Rundle Mall and Government House.


Dining

Start your day off with continental breakfast, available for a fee.


Rooms

The 34 air-conditioned apartments feature kitchenettes with refrigerators and microwaves. Guests can expect free WiFi and LCD TVs with digital channels. Coffee makers are also standard.


Property features

At Mansions on Pulteney, guests have access to free WiFi in public areas and laundry facilities. Self parking is available for AUD 18 per night. Friendly staff can provide tour or ticket assistance, and also offer advice about sightseeing.

Reviews from Trip Advisor

Trip Advisor aggregated rating

56.0% of guests recommend this hotel

Total of 176 reviews