Courtyard by Marriott Abilene Southwest/Abilene Mall South3.0 out of 5.0
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Recent guest reviews
The room was beautiful and nicely updated. We stay in a lot of hotels and it's sometimes hard to impress us but this one was great. It was clean and the beds were comfortable. The staff was really friendly and helpful. When we asked for ideas on places to eat they gave us hometown favorites not the usual franchise restaurants you can get anywhere. We would definitely stay again.
The wireless internet connection is slow. I can't watch YouTube on my laptop.
We recently stayed at the Courtyard in Abilene... It was fine, no major complaints, but a few minor ones. We checked in during the late evening and our room was ready and waiting. Our room was clean, but it was old looking, especially around the rusted door frame in the bathroom. Our room was an accessible room, as that is all they had left. It was no problem, except for the adjustable shower head was broken, so it could only attach to the sliding bar (that allows people who need it lower to bring it down). I am 5'7" and I barely fit under it- my 6'2" husband definitely had to do a backbend to rinse his hair off. The bed was comfortable, the room was spacious enough. We were so on the go we did not have time to do much else. The woman at the front desk was unable to give me directions which was a bit shocking, since the location I was requesting ended up being less than a mile from the hotel. The location is directly across the street from the mall, and Abilene has every chain store and restaurant you can imagine. They are all within just a few miles of this hotel. I'd stay here again. The price was VERY welcoming, especially since we are from a tourist area where this room could have easily been 5-6 times as expensive.
The first thing that impressed me was the staff. Everyone was kind, helpful and just plain friendly. We arrived at 11pm so it would be easy to assume the front desk attendant working late could be grumpy or tired - not the case. They were so amazing with some great dining suggestions and help with check-in. The room was perfect - clean and cool. The beds were extremely comfortable and clean. We loved that the hotel had a little coffee shop that served up all kinds of fresh treats and meals, along with starbucks coffee. Overall, I was very, very pleased. We had stayed at other chains along the way and had bad experiences - this was a homerun and a much needed good night of sleep.
Room was clean and looked cozy. Staff was excellent and seemed to really care about the comfort of their guests. The mini fridge didn't stay closed, must just be worn out or something. Air conditioner didn't get as cold as we would have liked it too but it was over 100 degrees outside. Overall the room was a good deal and pretty comfortable.
The staff was great and perfect for a short or long stay.
The hotel was perfect. It was comfortable and the staff were helpful and polite. It was right in the middle of everything; food, shopping, anything you need.
Very nice. Friendly service. Restaurant seemed to close a little early. Great amenities.
Reviews from Trip Advisor
92% of guests recommend this hotelTotal of 177 reviews