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Courtyard by Marriott Abilene Southwest/Abilene Mall South

3.0 out of 5.0

Recent guest reviews

We were in Abilene Texas June 2017. We were out for a football competition with our grandson. Our stay at the courtyard was so pleasant! Rooms were so clean. Staff was great! Customer Service was excellent! The cafe was great as well. We will definitely stay at the courtyard again

I stayed here for one night with my husband and two kids. The room was very clean, and looked like it had recently been updated. The ladies at the front desk were very nice. They were genuinely excited when I told them we were in town from Houston, and this was our first trip to Abilene. They offered some ideas of restaurants and local attractions. Check-in was quick and easy, and the room was comfortable and quiet. There are several restaurants within walking distance, and the mall is right across the street. I would definitely stay here again.

It was the worst hotel we have ever stayed in. They had a nice lobby and were in a great location next to the mall and several restaurants but there were other hotels near by and I highly recommend going to one of those. We had three rooms for three nights, we booked them all together several weeks out and where still on three different floors, which is annoying but fine. One of our three rooms was never cleaned the entire time we stayed there. The worst thing though is that they never in forced the pool rules. Two of the three nights we had to call the front desk multiple times trying to get them to tell the guest that they can't scream at the pool at 2 am. It took over 2 hours and six phone calls the first night and 45 minutes, 4 calls and us threatening to report them to the cops for disturbing the peace before they told them they had to leave the pool. It was unacceptable that they let a few drunk people in the pool ruin several peoples sleep.

Spent the night in Abilene to go to a wedding. Hotel is clean and quiet. They have an outdoor sitting area which was very nice. Nice outdoor pool and exercise room. The room was great. There was a microwave, refrigerator, and coffee maker along with other regular amenities such as iron, etc in the room. Staff was friendly. For me a 5 star rating would be to have complimentary continental breakfast. I would stay here again. Happy travels!

When I travel for business, I have pretty simple expectations- clean, comfortable, convenient and helpful staff. The Courtyard in Abilene met and exceeded those expectations. Perhaps it was just my room, but it seemed recently refreshed and had everything I needed. Hotel staff was helpful and friendly.

We've stayed in many a Courtyard other Marriott properties; always good to even excellent. The Courtyard in Abilene started out acceptable. It has a larger than normal, very nice pool- no chaises, tiny towels. The lovely shaded outdoor space with comfortable seating-for smokers and is smokey. The Bistro had remarkably good food-not expensive. Room was large enough, many outlets and charging stations. Air conditioner was phenomenal. Nice desk with extra pull out table. Double sized couch/ chair. And then the housekeeper-first night no coffee paraphernalia. Then trash, including food remains, not emptied, no shampoo replacement or bathroom rug, but upon second look-no shower curtain! Noticed after entry into the shower, duh! So far just things to laugh over, nothing to call the management except to report the missing shower curtain. Upon checkout the manager informed me she could not give me a receipt as I had booked this through Priceline-I had NOT. I use AAA for all traveling. Rather than explain to me that AAA uses Priceline occasionally, I know this now having called AAA, she continued to insist I had used Priceline. It became a moot point in arguing with her. I didn't get a receipt and have never had this experience before. We travel often and have been AAA members since the 70s. The hotel was very nice; we will never stay here again and certainly have a negative swing towards Marriott in the future.

Travelers, this is a nicely remodeled Courtyard with good Wi Fi Speed! Don't let the outside fool you, the inside is nicely remodeled. The front desk folks were Really nice too! And the Wi Fi Speed is good!

It was a very busy morning and I was in a rush to get to a meeting. The bistro had a really long line. The lady at the front desk came over to help out . It was nice to see a team player. You dont see this very often. Thank you to the entire staff but especially Joline. I was able to get to my meeting on time!!! I will be back.

I got the room at a great rate from priceline as an express deal. The staff were friendly and check-in and out were quick and efficient. The room was clean and somewhat updated. There was no weird smells. There is a restaurant that served an excellent frittata.

Stayed one night while my husband was in town for business. This is a nice hotel if it's class. Conveniently located, friendly staff, I would stay there again. There are restaurants nearby as well as the mall.

4350 Ridgemont Dr Abilene TX

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Located within a leisurely stroll of Mall of Abilene, Courtyard by Marriott Abilene Southwest/Abilene Mall South is within a few miles (5 km) of Amy Graves Ryan Little Theatre. This 100-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking. It's also close to McMurry University and Kirby Lake.


Dining

Enjoy a bite to eat at the hotel's bistro, or relax with a drink at the bar/lounge. You can sip a beverage at the coffee shop/café. Start each morning off right with cooked-to-order breakfast served for a fee.


Rooms

Courtyard by Marriott Abilene Southwest/Abilene Mall South's 100 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. Guests can expect 32-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Phones, ironing boards, and desks are other standard amenities.


Property features

At Courtyard by Marriott Abilene Southwest/Abilene Mall South, guests enjoy an outdoor pool, a fitness center, and free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include conference space, a 24-hour business center, and express check-out.

Room options

Standard Room, 1 King Bed

King 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

92% of guests recommend this hotel

Total of 181 reviews