We signed up for the 11 p.m. shuttle to the Mpls. airport and at 11:15 I asked at the desk "Where is our ride?" The check in staff was unaware of this request and it was another 10 min. before our ride came. They need to check the reservation book often. Long story short, we made it on time and the ...
Staff wasn't very friendly, but the hotel served its purpose. It was quiet and comfortable beds. However the hotel was out of shampoo and conditioner so we were kind of out of luck in that aspect.
The hotel is clean but I always have plumbing issues which gets tiring and annoying.
Great! I was fortunate to have open washing machine and dryer available at night to wash clothes. Complimentary breakfast a big plus, too!
I really like the hotel, the location, the cleanliness, the breakfast, and the courteous staff. Its only downside, for me, is a lack of amenities like a pool or fitness room.
Suffered an injury before arriving quite late. The staff went way beyond the call of duty in the care they provided.
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