10/10 Excellent
Elizabeth
Traveled with partner
Mar 17, 2024
Liked: Cleanliness, staff & service, amenities
Convenient location for exploring the top town of Bowness. The area is gorgeous, but manically busy, even in early spring. Our freshly decorated standard double room was large with modern decor and immaculate bathroom. The view of the lake and town was stunning. Visiting in March we were lucky enough to find a parking spot in the small carpark, but I imagine this would be a problem in the summer months at peak season. Traffic on the road is constant so getting out of the car park was a trial each time. Breakfast was lovely with loads of choice. Issues: TV didn't work, staff over the phone prior to check in was abrupt when I asked about reserving a parking spot and paying for early check-in, neither of which were possible. The rest of the staff were amazing and couldn't do enough to make our stay comfortable. Bed was comfy enough but the room was boiling hot and I couldn't really sleep because of this despite having the window open. Could have done with another pillow but wasn't worth asking as we only stayed one night. Communal areas such as main corridor to rooms and the breakfast room looked tired and in need of refurb, but the Victorian grandeur hasn't been lost and the veranda was lovely.
Elizabeth
Stayed 1 night in Mar 2024