Check-in was very easy and we were able to leave our bags both before and after our stay. Staff were very helpful and friendly. The room was clean and comfortable and we enjoyed having a well-stocked kitchen for when we were too tired to go out. Location is great, convenient to metro stations and Shinjuku main train and bus station. Love this place.
Great hotel with great amenities and attentive staff. Hotel is a walkable distance to the Shinjuku train station and many of the other tourist destinations in Shinjuku. Would highly recommend and would definitely stay there again.
very quite
Great staff, great location. I felt safe walking around at all times. Train station was close enough 8 minutes walk and bus stop is in front of the hotel.
It's not the top location, quite q walk from all subway stations but the price is good, staff is nice, laundry facility is available if needed
clean and nice place love it , we will back visit again
Front desk staff was very pleasant and helpful. He helped me figure out transportation to the airport, but that’s where the good part ends. Room was really dated. The pictures I saw online looked MUCH nicer. Room was also cold and the heater did not work...it just pumped out cold air. Bed had the hardest mattress I have ever experienced. It felt like a futon mattress and there were scuff marks all over the wall. I was not comfortable at all and glad it was only one night. Location was ok, about 10 to 15 min walk to central areas.
great place to stay. a little far from shinjuku central but overall its quiet and fairly easy to get to. would stay again
Staff was super helpful in getting a cab, or showing on a map where you need to go. lots of foreign guests and staff spoke English. Rooms are efficient, clean and comfortable, not over sized. But a good deal, for the price offered. Close to train stations. And walking distance to many restaurants.
Our double room was large (for a hotel room in Japan), and well-equipped with a compact galley kitchen, storage space for clothes and bags, and a nice bathroom. The lobby was small but cheerful with a nice seating area, and the staff was courteous and helpful. Everyone spoke at least a little English, and there was always someone fluent on duty when we went by the front desk. They were also great for getting local restaurant recommendations in Shinjuku. The neighborhood is not too notable as you are a little removed from Shinjuku Station, but there is a very convenient nearby grocery store that makes for easy stocking up on a variety of snacks you might not find at the nearest convenience store. It’s also an easy walk to places like Golden Gai and the Shinjuku National Garden. The breakfast buffet was adequate but not exceptional, and there was a small gym with a few treadmills and some dumbbells. Overall quite comfortable and an easy base of operations for an enjoyable Tokyo vacation.
The staff made us feel welcome not only to the hotel, but to Tokyo in general.
Walking distance to restaurants. Clean rooms. Staff very friendly.
My sister and I only stayed for one night. We didn't get a chance to go explore because we felt sick from the flight over. But the room was clean, quiet, and the bed was comfortable. There was a few mini mart close by so we could get a few things needed before taking off.
Hotel was great, staff were super friendly. I just loved all about it. They made my stay in Shinjuku comfortable. I would highly recommend it to anyone.
Located in Shinjuku within a short walk of Isetan Department Store Shinjuku, Citadines Shinjuku Tokyo is within a mile (2 km) of other popular sights such as Omoide Yokocho. Each of the 160 rooms at this 3.5-star aparthotel includes a kitchenette, a refrigerator, and a microwave.
For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Each apartment is air-conditioned and features a kitchenette with a refrigerator and a microwave. A flat-screen TV comes with satellite channels, and guests can stay connected with free WiFi and wired Internet. The bathroom offers a soaking tub, hair dryers, and free toiletries. Other standard amenities include an electric kettle, a safe, and a phone.
Guests of Citadines Shinjuku Tokyo enjoy features like a 24-hour gym, free WiFi in public areas, and a computer station. Self parking is offered for JPY 2750 per night. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include laundry facilities, a reception hall, and a living plant wall.
Check-in was very easy and we were able to leave our bags both before and after our stay. Staff were very helpful and friendly. The room was clean and comfortable and we enjoyed having a well-stocked kitchen for when we were too tired to go out. Location is great, convenient to metro stations and Shinjuku main train and bus station. Love this place.
Great hotel with great amenities and attentive staff. Hotel is a walkable distance to the Shinjuku train station and many of the other tourist destinations in Shinjuku. Would highly recommend and would definitely stay there again.
Thank you for staying wiht us. We are glad that you are consindering to stay again in the future. Looking forward to seeing you again when you visit Tokyo. Thank you.
Thank you so much for your comment . We hope to welcome you again in our properties soon .. Regards,AlessandroGuest Services OfficerCitadines Shinjuku Tokyo
very quite
Thank you for the best evaluation! We are happy that your stay was comfortable. Looking forward to seeing you again in the future! Thank you.
Great staff, great location. I felt safe walking around at all times. Train station was close enough 8 minutes walk and bus stop is in front of the hotel.
It's not the top location, quite q walk from all subway stations but the price is good, staff is nice, laundry facility is available if needed
Dear Valued Guest,Thank you for taking the time to share your stay experience at Citadines Shinjuku Tokyo!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Sincerly yours,