Shangri-La Sydney

5.0 star property
Hotel with full-service spa, steps from The Big Dig Archaeology Education Centre

Choose dates to view prices

Photo gallery for Shangri-La Sydney

Breakfast, lunch and dinner served
Indoor pool, open 7:00 AM to 8:00 PM, sun loungers
Exterior
Grand Premier Sydney Harbour View 1 King | Premium bedding, in-room safe, desk, blackout drapes
Meeting facility
Reviews
8.6

Excellent

Popular amenities

  • Spa
  • Pool
  • Gym
  • Restaurant
  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
176 Cumberland Street, The Rocks, NSW, 2000
  • Popular LocationCircular Quay10 min walk
  • Popular LocationSydney Harbour Bridge12 min walk
  • Popular LocationSydney Opera House16 min walk
  • AirportSydney, NSW (SYD-Kingsford Smith Intl.)24 min drive

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Room options

Deluxe Opera House, Room, 1 King Bed, City View

9.3/10 Wonderful
  • 430 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Opera House, 2 Twin Beds, City View

  • 430 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Executive Opera House City View 1 King

8.7/10 Excellent
  • 430 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Opera House City View 2 Twins

  • 430 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Executive Darling Harbour 2 Twins

  • 430 sq ft
  • Sleeps 3
  • 2 Double Beds

Horizon Opera House City View 1 King

  • 430 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Sydney Harbour View 2 Twins

  • 538 sq ft
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

Executive Darling Harbour 1 King

9.4/10 Exceptional
  • 430 sq ft
  • Sleeps 3
  • 1 King Bed

Horizon Suite, 1 King Bed, Lounge Access Tower High Floor

  • 936 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Horizon Premier Sydney Harbour 1 King, Lounge Access, High Floor

  • 646 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Executive Sydney Harbour Suite 1 King

  • 893 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Ambassador Suite, Lounge Access, High Floor

  • 1130 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Royal Suite, Business Lounge Access, Harbor View (High Floor)

  • Harbor view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, Business Lounge Access, Harbor View (High Floor)

  • Harbor view
  • Sleeps 3
  • 1 King Bed

Suite, Business Lounge Access, Harbor View (Governor, High Floor)

  • 1227 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Executive Sydney Harbour View 1 King

9.5/10 Exceptional
  • 484 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Premier Harbour Bridge King Room

8.8/10 Excellent
  • 645 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Harbour Bridge Suite 1 King

  • 893 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Horizon Darling Harbour 1 King

  • 430 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Horizon Sydney Harbour View 1 King

  • 484 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Horizon, Sydney Harbour Suite, 1 King Bed, Lounge Access, Harbor View High Floor

  • 893 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Deluxe Darling Harbour 1 King

9.2/10 Wonderful
  • 430 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Darling Harbour 2 Twins

8.7/10 Excellent
  • 430 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Horizon Club Spa Suite 1 King, Lounge Access, High Floor

  • 829 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Harbour Bridge King Room

9/10 Wonderful
  • 484 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Harbour Bridge Twin Room

  • 538 sq ft
  • Partial sea view
  • Sleeps 3
  • 2 Twin Beds

Grand Premier Sydney Harbour View 1 King

  • 646 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Sydney

Located in The Rocks, Shangri-La Sydney is adjacent to The Big Dig Archaeology Education Centre and within a 10-minute walk of other popular attractions like Museum of Contemporary Art. This 564-room hotel welcomes guests with a restaurant and conveniences like a full-service spa and an indoor pool.

What's nearby

  • The Rocks Markets - 6 min walk
  • Circular Quay - 10 min walk
  • Sydney Harbour Bridge - 12 min walk
  • Sydney Tower Eye - 16 min walk
  • Sydney Opera House - 16 min walk

Getting around

  • Wynyard Station - 6 min walk
  • Sydney Circular Quay Station - 7 min walk
  • The preferred airport is Sydney Airport (SYD): 24-min drive, 10.8 mi/17.4 km.

Restaurants

  • ‪Mode Kitchen & Bar - ‬4 min walk
  • ‪Morrison's Oyster Bar & Grill - ‬4 min walk
  • ‪Fortune of War - ‬5 min walk
  • ‪Harts Pub - ‬1 min walk
  • ‪Maybe Sammy - ‬2 min walk

About this property

Shangri-La Sydney

Hotel with full-service spa, steps from The Big Dig Archaeology Education Centre
Guests of Shangri-La Sydney enjoy a full-service spa, an indoor pool, and a gym. Valet parking is available for AUD 105 per day, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and securing valuables. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and conference space.
Guests can expect 40-inch TVs with digital channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free newspapers, and laptop-compatible safes.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Secured, covered valet parking on site (AUD 105 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: AUD 57 to 67 for adults and AUD 29 to 34 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Altitude Restaurant
  • Blu Bar on 36

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free crib
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 20 meeting rooms
  • 20,451 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Sauna
  • Spa open select days
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 36 floors
  • Ballroom
  • Built in 1992
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • 40-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.85 percent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property enforces a strict dress code in Blu Bar on 36 restaurant.
The valet parking fee is AUD 135 per day for vehicles over 82.6 inches (2.1 meters) high.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Renovations and closures

The following facilities are closed on New Year's Day:
  • Full-service spa

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for AUD 275.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 145 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately AUD 57 to 67 for adults, and AUD 29 to 34 for children
  • Covered valet parking fee: AUD 105 per day (in/out privileges)
  • Rollaway bed fee: AUD 275.0 per night
  • Credit card charges are subject to a surcharge of 1.85 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? For a fee, this property offers valet parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Contactless check-in and contactless check-out are available.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Parking has height restrictions.

Property is also known as

Hotel Shangri-La Sydney
Hotel Sydney Shangri-La
Shangri-La Hotel Sydney
Shangri-La Hotel Sydney The Rocks
Shangri-La Sydney
Shangri-La Sydney Hotel
Shangri-La Sydney The Rocks
Sydney Hotel Shangri-La
Sydney Shangri-La
Sydney Shangri-La Hotel
Shangri La Sydney
Shangri La Hotel Sydney

Frequently asked questions

Are free cancellation options available at Shangri-La Sydney?

Shangri-La Sydney offers free cancellation on certain room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Shangri-La Sydney?

As of Jun 9, 2024, prices found for a 1-night stay for 2 adults at Shangri-La Sydney on Jul 7, 2024 start from $170.53, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Shangri-La Sydney?

This hotel is situated in The Rocks within a short 10-minute walk of Circular Quay and also 12 minutes on foot from Sydney Harbour Bridge. You'll also find Sydney Opera House and Overseas Passenger Terminal less than a mile away.

Is there parking available at Shangri-La Sydney?

Yes, secured valet parking is offered for AUD 105 per day with in/out privileges.

Is there a spa at Shangri-La Sydney?

There is a full-service spa available for guests to enjoy and services include Swedish massages, hot stone massages, aromatherapy, and couples treatments. The spa is not open daily but only on select days.

Does Shangri-La Sydney feature a casino at the property?

No, Shangri-La Sydney doesn't have a casino.

Will I find an indoor pool at Shangri-La Sydney?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 8:00 PM.

Is Shangri-La Sydney a good place to stay for couples?

There are many amenities for couples at this hotel, including in-room massages as well as an indoor pool and a bar.

Does Shangri-La Sydney have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Shangri-La Sydney have a restaurant that serves breakfast?

Yes, Shangri-La Sydney serves a full breakfast for a surcharge each morning at Altitude Restaurant.

Will Shangri-La Sydney allow pets to stay free of charge?

No, pets aren't allowed at Shangri-La Sydney though service animals are welcome.

Does Shangri-La Sydney have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Shangri-La Sydney?

The closest major airport to Shangri-La Sydney is Sydney Airport (SYD), which is 10.8 mi away (24 minutes by car).

Can I book a room with a balcony at Shangri-La Sydney?

No, there aren't any guestrooms with balconies at Shangri-La Sydney.

Does Shangri-La Sydney have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Shangri-La Sydney.

Shangri-La Sydney Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1080 out of 1795 reviews" "
Rating 8 - Good. 366 out of 1795 reviews" "
Rating 6 - Okay. 174 out of 1795 reviews" "
Rating 4 - Poor. 94 out of 1795 reviews" "
Rating 2 - Terrible. 81 out of 1795 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Robert

Stayed 8 nights in Mar 2024

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Phenomenal Service as Expected
SL is in a fabulous location and clearly a wonderful hotel. The staff are gracious and accommodating. First class service. I felt the decor was rather dated with dark wood moldings and classical bathroom decor. The views from our 17th floor room were wonderful facing the channel.
Stayed 2 nights in Mar 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our Sydney trip
Great hotel and made us feel very special we would definitely stay there again
Stayed 7 nights in Feb 2024

10/10 Excellent

Bryson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over the top amazing staff. They helped with everything. Comfy bed and views for days.
Stayed 1 night in Mar 2024

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Oguz

Liked: Cleanliness, staff & service, property conditions & facilities
The views were great. Location very good. Furniture tired.
Stayed 3 nights in Feb 2024

10/10 Excellent

Nickolas

Liked: Staff & service, property conditions & facilities
Visiting from UK for a short visit, location to see all Sydney has to offer was perfect!
Stayed 1 night in Mar 2024

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was able to get us into a room early after a long international flight, even had our luggae taken up. Staff friendly and efficient. The breakfast on the 26th floor was auperb. Consists of one hot main dish you order, then a buffet with fruit, pastries, etc.
Stayed 3 nights in Mar 2024

4/10 Poor

Stuart

Stayed 3 nights in Mar 2024