2/10 Terrible
MOLLY L.
May 26, 2024
Disliked: Cleanliness
Renter beware!
Within 5 minutes of checking in to this property, we chose to lose our investment and go stay at another home in Rockport due to the smell. There is an obvious sewage problem at this home! The home also smelled VERY strongly of mothballs and plug-in air fresheners. It is obvious the owner is aware of the sewage problem due to the sheer amount of air fresheners plugged in! The house is NOT a 5-star property in any way. The upstairs bedrooms have beds that are about 10-12 inches off the ground. A tiny platform base and no box springs. Good luck getting up in the morning if you have any mobility issues. There were fish scales left in the sink. The BBQ grill was absolutely disgusting. I'm sure if we had stayed there any longer than 10 minutes we would have more to report, but my main concern is the owners' response to our issues. When I contacted him to ask for a partial refund due to the smells, he avoided responding to that issue and instead accused us of lowering the A/C to 65 degrees (apparently he had checked this on his phone that evening). This was a very unprofessional way to address a customer's concerns - with accusations regarding a different issue. Anyway, I told him none of us had touched the A/C (we weren't there long enough to even consider it) he later responded to my message that it was actually his house cleaners' fault. Also, this neighborhood is VERY far from town. It takes 20 minutes to get to a store or anything fun! There are much better options
MOLLY L.
Stayed 7 nights in May 2024