I don't believe that any of the high priced hotels/casinos in either Reno or Las Vegas could have provided better overall service than this one. Every one of the staff was professional and did everything with a smile. My phone didn't work, and it was repaired within minutes. My room, for one person, was just right. Reno Suites is just around the corner from " The Row", where I was able to play the horses. It's not far from the Art Museum, and the river, where there are fun activities. To conclude, I was mostly impressed with the great staff.