Holiday Inn Raleigh Downtown - Capital, an IHG Hotel

3.0 star property
Hotel with 24-hour fitness, walk to Marbles Kids Museums

Choose dates to view prices

Photo gallery for Holiday Inn Raleigh Downtown - Capital, an IHG Hotel

Restaurant
Exterior
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Restaurant
Exterior
Reviews
7.0

Good

Popular amenities

  • Parking availableParking availableParking available
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk
  • LaundryLaundryLaundry
  • GymGymGym

Explore the area

Map
320 Hillsborough St, Raleigh, NC, 27603
  • Popular LocationRaleigh Convention Center10 min walk
  • Popular LocationNorth Carolina Museum of Natural Sciences16 min walk
  • Popular LocationNorth Carolina State University3 min drive
  • AirportRaleigh, NC (RDU-Raleigh - Durham Intl.)21 min drive

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

Standard Room, 2 Queen Beds (High Floor)

7.9/10 Good
  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

7.9/10 Good
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

  • 495 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

8.4/10 Very Good
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (High Floor)

8.6/10 Excellent
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

7.5/10 Good
  • 495 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.2/10 Very Good
  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room

8.7/10 Excellent
  • 246 sq ft
  • Sleeps 2
  • 1 Twin Bed

Similar properties

About the neighborhood

Raleigh

Located in Downtown Raleigh, Holiday Inn Raleigh Downtown - Capital, an IHG Hotel is within a 5-minute walk of North Carolina State Capitol and within 15 minutes of other popular attractions like Marbles Kids Museums. This 203-room hotel has round-the-clock conveniences like a business center, a gym, and a front desk.

What's nearby

  • Marbles Kids Museums - 10 min walk
  • Raleigh Convention Center - 10 min walk
  • Red Hat Amphitheater - 11 min walk
  • North Carolina Museum of Natural Sciences - 16 min walk
  • North Carolina State University - 3 min drive

Getting around

  • Raleigh Union Station - 9 min walk
  • The preferred airport is Raleigh-Durham International Airport (RDU): 21-min drive, 13.5 mi/21.7 km.

Restaurants

  • Morgan Street Food Hall - 4 min walk
  • Legends - 5 min walk
  • Flying Saucer Draught Emporium - 3 min walk
  • First Watch - 6 min walk
  • Char-Grill - 6 min walk

About this property

Holiday Inn Raleigh Downtown - Capital, an IHG Hotel

Hotel with 24-hour fitness, walk to Marbles Kids Museums
Holiday Inn Raleigh Downtown - Capital, an IHG Hotel features a 24-hour gym, free WiFi in public areas, and a 24-hour business center. Self parking is offered for USD 15 per night. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include express check-in, express check-out, and free newspapers.
Guests can expect 32-inch flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Coffee makers, free newspapers, and safes are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (USD 15 per night)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym
  • Bicycle rentals

Family friendly

  • Free crib
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 20 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1970
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 15 per night
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-2 AM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Nearby construction work may cause some noise disturbance.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Capital Hotel Raleigh Downtown
Holiday Inn Raleigh Downtown
Holiday Inn Raleigh Downtown Capital
Holiday Inn Raleigh Downtown Capital Hotel
Raleigh Capital, An Ihg
Holiday Inn Raleigh Downtown Capital
Holiday Inn Raleigh Downtown - Capital, an IHG Hotel Hotel
Holiday Inn Raleigh Downtown - Capital, an IHG Hotel Raleigh

Frequently asked questions

Are free cancellation options available at Holiday Inn Raleigh Downtown - Capital, an IHG Hotel?

Holiday Inn Raleigh Downtown - Capital, an IHG Hotel provides free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Raleigh Downtown - Capital, an IHG Hotel?

As of Jun 6, 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Raleigh Downtown - Capital, an IHG Hotel on Jun 9, 2024 start from $155.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Holiday Inn Raleigh Downtown - Capital, an IHG Hotel?

This hotel is situated in Downtown Raleigh, just steps from Raleigh City Hall, and within a 10-minute walk of North Carolina Museum of History and Marbles Kids Museums. You'll also find Red Hat Amphitheater and North Carolina State Fairgrounds within a short drive.

Is there parking available at Holiday Inn Raleigh Downtown - Capital, an IHG Hotel?

Yes, parking is offered for USD 15 per night. Accessible parking and electric car charging are also available for guests.

Does Holiday Inn Raleigh Downtown - Capital, an IHG Hotel feature a casino?

No, Holiday Inn Raleigh Downtown - Capital, an IHG Hotel doesn't have a casino.

Is there an indoor pool at Holiday Inn Raleigh Downtown - Capital, an IHG Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Holiday Inn Raleigh Downtown - Capital, an IHG Hotel?

Couples staying at this hotel will appreciate amenities like free Internet access as well as a 24-hour fitness facility and a garden.

Does Holiday Inn Raleigh Downtown - Capital, an IHG Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Raleigh Downtown - Capital, an IHG Hotel have a restaurant that serves breakfast?

No, Holiday Inn Raleigh Downtown - Capital, an IHG Hotel doesn't have a restaurant that serves breakfast.

Does Holiday Inn Raleigh Downtown - Capital, an IHG Hotel allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Raleigh Downtown - Capital, an IHG Hotel though service animals are welcome.

Are there connecting rooms at Holiday Inn Raleigh Downtown - Capital, an IHG Hotel?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Holiday Inn Raleigh Downtown - Capital, an IHG Hotel?

The closest major airport to Holiday Inn Raleigh Downtown - Capital, an IHG Hotel is Raleigh-Durham International Airport (RDU), which is 13.5 mi away (21 minutes by car).

Are there rooms with balconies at Holiday Inn Raleigh Downtown - Capital, an IHG Hotel?

No, at Holiday Inn Raleigh Downtown - Capital, an IHG Hotel, there aren't any guestrooms that list a balcony.

Holiday Inn Raleigh Downtown - Capital, an IHG Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 270 out of 1008 reviews" "
Rating 8 - Good. 293 out of 1008 reviews" "
Rating 6 - Okay. 180 out of 1008 reviews" "
Rating 4 - Poor. 152 out of 1008 reviews" "
Rating 2 - Terrible. 113 out of 1008 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Clyde, Olathe

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a dump! I would not recommend this to anyone!!
Stayed 7 nights in Apr 2024

8/10 Good

Leah

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff were super friendly and helpful! and the room was clean The property is definitely dated and in need of updates and maintenance.
Stayed 2 nights in Apr 2024

6/10 Okay

Kaitlyn

Business traveler
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Ami

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I liked the convenient location to downtown but the facility was very run down and not clean.
Stayed 2 nights in Feb 2024

6/10 Okay

Mercy

Stayed 3 nights in Feb 2024

6/10 Okay

James

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
An older hotel that was just OK.
Stayed 2 nights in Feb 2024

2/10 Terrible

Carolyn

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY AT THIS HOTEL. This hotel is slated for demolition and is in a terrible state of repair. Here is a list of just some of the issues we had: No hot water. Clogged drain. Filthy carpets. Worn out furniture. Peeling wallpaper. Black mould in the shower. No ventilation. Paper thin walls - you can here everything everywhere. And if all that wasn’t enough, the lock on our room door was broken. Front desk staff don’t really care, and Expedia only gave us a small refund. Since we were attending a convention, and all hotels were booked, we were stuck.
Stayed 2 nights in Feb 2024

4/10 Poor

Elinor

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2024

2/10 Terrible

Kyra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was by far away, my worst hotel stay ever, and I travel quite a bit. The place was disgustingly, dirty. Including little black hairs all over my room, I'm a blonde. A questionable white substance on my shower curtain that I did not explore further. Rude night staff when I tried to register my car for parking. I had switched rental cars. I needed to re-register the new car. The front desk attendant was more concerned about how many ways she can say no and lengthy, unnecessary explanations, than helping me find a solution. One of the elevators was down the entire time which caused heavy traffic and long wait just to get to your room.
Stayed 4 nights in Feb 2024

2/10 Terrible

Lauren

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
How in the world do you keep this property on your website? One working elevator for 16 floors. It was disgusting, gross in need of a deep clean. It appeared as if the hotel was given up on years ago.The entire property is in need of an overhaul, peeling, stained wallpaper, mold in the bathroom, stained and filthy carpet throughout, cracked tile. Honestly I have never had such a disappointing experience at a hotel, especially at this price point. The only positive was the poor staff who tried so hard. I will never stay at another Holiday Inn.
Stayed 3 nights in Feb 2024