Staybridge Suites Phoenix - Biltmore Area, an IHG Hotel

3.0 star property
Suburban Phoenix hotel in Encanto with free breakfast

Choose dates to view prices

Photo gallery for Staybridge Suites Phoenix - Biltmore Area, an IHG Hotel

Property amenity
Exterior
Premium bedding, pillowtop beds, desk, laptop workspace
Restaurant
Premium bedding, pillowtop beds, desk, laptop workspace
Reviews
9.0

Wonderful

Popular amenities

  • Breakfast included
  • HousekeepingHousekeepingHousekeeping
  • Hot TubHot TubHot Tub
  • GymGymGym
  • 24/7 front desk24/7 front desk24/7 front desk
  • PoolPoolPool

Explore the area

Map
2940 N GREENFIELD RD, Phoenix, AZ, 85016
  • Popular LocationBiltmore Fashion Park5 min drive
  • Popular LocationPhoenix Convention Center6 min drive
  • Popular LocationChase Field7 min drive
  • AirportPhoenix, AZ (PHX-Sky Harbor Intl.)9 min drive

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Room options

Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

  • 559 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Bedrooms, Kitchen

  • 750 sq ft
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms, Accessible, Kitchen (Hearing)

  • 750 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Studio Suite, 1 King Bed, Accessible, Kitchen (Accessible Tub)

10/10 Exceptional
  • 513 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

  • 513 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

  • 513 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

  • 548 sq ft
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

  • 659 sq ft
  • Sleeps 6
  • 2 Queen Beds

Studio Suite, Kitchen

10/10 Exceptional
  • 513 sq ft
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

Studio Suite, 1 King Bed, Kitchen

9.5/10 Exceptional
  • 513 sq ft
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Hearing)

10/10 Exceptional
  • 513 sq ft
  • Sleeps 4
  • 1 Queen Bed

Suite, 2 Bedrooms, Kitchen

8.6/10 Very Good
  • 650 sq ft
  • Sleeps 8
  • 1 King Bed

Studio Suite, 1 King Bed, Accessible, Kitchen (Hearing)

10/10 Exceptional
  • 513 sq ft
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 Queen Bed, Kitchen

9.7/10 Exceptional
  • 513 sq ft
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Bedroom, Kitchen

9.1/10 Wonderful
  • 650 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom, Kitchen

  • 513 sq ft
  • Sleeps 4
  • 1 Queen Bed

Studio Suite, 1 King Bed, Accessible, Kitchen (Roll-In Shower)

  • 559 sq ft
  • Sleeps 4
  • 1 King Bed

Studio Suite, 2 Queen Beds, Kitchen

9.2/10 Wonderful
  • 558 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom, Kitchen

  • 650 sq ft
  • Sleeps 4
  • 1 King Bed

Studio Suite, 2 Queen Beds, Accessible, Kitchen (Accessible Tub)

  • 559 sq ft
  • Sleeps 6
  • 2 Queen Beds

Studio Suite, 2 Queen Beds, Accessible, Kitchen (Hearing)

10/10 Exceptional
  • 575 sq ft
  • Sleeps 6
  • 2 Queen Beds

Similar properties

About the neighborhood

Phoenix

Located in Encanto, Staybridge Suites Phoenix - Biltmore Area, an IHG Hotel is within a few miles (5 km) of popular sights such as Biltmore Fashion Park and Saint Joseph's Hospital and Medical Center. This 106-room, 3-star hotel has free breakfast, an outdoor pool, and a 24-hour gym.

What's nearby

  • Biltmore Fashion Park - 5 min drive
  • Phoenix Convention Center - 6 min drive
  • Footprint Center - 7 min drive
  • Chase Field - 7 min drive
  • Camelback Mountain - 12 min drive

Getting around

  • 24th Street - Jefferson Station - 4 min drive
  • The nearest major airports are:<br />Phoenix Sky Harbor Intl. Airport (PHX): 9-min drive, 5.9 mi/9.5 km<br /> Scottsdale, AZ (SCF): 23-min drive, 16.7 mi/26.9 km<br /> Phoenix Deer Valley Airport (DVT): 22-min drive, 20 mi/32.2 km<br /> Mesa, AZ (MSC-Falcon Field Municipal): 27-min drive, 21.2 mi/34.1 km<br /> Chandler, AZ (CHD-Chandler Municipal): 30-min drive, 26.3 mi/42.3 km<br /> <p>The preferred airport is Phoenix Sky Harbor Intl. Airport (PHX). </p>

Restaurants

  • McDonald's - 18 min walk
  • Starbucks - 11 min walk
  • Lucky Boy Burger Shop - 17 min walk
  • Bar1 - 2 min drive
  • Tacos Huicho - 16 min walk

About this property

Staybridge Suites Phoenix - Biltmore Area, an IHG Hotel

Suburban Phoenix hotel in Encanto with free breakfast
Built in 2019, the brand new Staybridge Suites Phoenix - Biltmore Area, an IHG Hotel offers an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and concierge services. Additional amenities include a spa tub, a 24-hour business center, and coffee/tea in a common area.
Guests can enjoy flat-screen TVs and stay connected with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Kitchens, sitting areas, and refrigerators are also available.
An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Bosnian, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Outdoor pool
  • Spa tub

Family friendly

  • Dining table
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Elevator
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 2019
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

Front desk staff will greet guests on arrival
Guests traveling with pets must present their pet's current vaccination record at check-in.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150 per pet, per week
  • Dogs and cats only
  • 2 total (80 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 150 per pet, per week
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • Contactless check-in and contactless check-out are available.

Additional information about polices, regulations, and more:

  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Phoenix Biltmore Area
Staybridge Suites Phoenix Biltmore Area an IHG Hotel
Staybridge Suites Phoenix - Biltmore Area, an IHG Hotel Hotel
Staybridge Suites Phoenix - Biltmore Area, an IHG Hotel Phoenix

Frequently asked questions

Are free cancellation options available at Staybridge Suites Phoenix - Biltmore Area, an IHG Hotel?

Staybridge Suites Phoenix - Biltmore Area, an IHG Hotel offers free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Staybridge Suites Phoenix - Biltmore Area, an IHG Hotel?

As of Jun 1, 2024, prices found for a 1-night stay for 2 adults at Staybridge Suites Phoenix - Biltmore Area, an IHG Hotel on Jul 1, 2024 start from $132.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Staybridge Suites Phoenix - Biltmore Area, an IHG Hotel?

This hotel is situated in Encanto, close to Chase Field, Biltmore Fashion Park, and Footprint Center. You'll also find Arizona Biltmore Country Club and The Van Buren within a short drive.

Will I be able to park at Staybridge Suites Phoenix - Biltmore Area, an IHG Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Staybridge Suites Phoenix - Biltmore Area, an IHG Hotel feature a casino on the premises?

No, Staybridge Suites Phoenix - Biltmore Area, an IHG Hotel doesn't have a casino.

Is there an indoor pool at Staybridge Suites Phoenix - Biltmore Area, an IHG Hotel?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a spa tub.

What amenities will couples enjoy at Staybridge Suites Phoenix - Biltmore Area, an IHG Hotel?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a kitchen, and a rainfall showerhead.

Does Staybridge Suites Phoenix - Biltmore Area, an IHG Hotel have a hot tub?

Yes, this hotel has a spa tub.

Does Staybridge Suites Phoenix - Biltmore Area, an IHG Hotel feature a restaurant that includes a breakfast menu?

Staybridge Suites Phoenix - Biltmore Area, an IHG Hotel offers free buffet breakfast each morning though there is no restaurant.

Does Staybridge Suites Phoenix - Biltmore Area, an IHG Hotel allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Staybridge Suites Phoenix - Biltmore Area, an IHG Hotel for a fee of USD 150 per pet, per week.

Are there connecting rooms at Staybridge Suites Phoenix - Biltmore Area, an IHG Hotel?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Staybridge Suites Phoenix - Biltmore Area, an IHG Hotel?

The closest major airport to Staybridge Suites Phoenix - Biltmore Area, an IHG Hotel is Phoenix Sky Harbor Intl. Airport (PHX), which is 5.9 mi away (9 minutes by car). Another top airport is Scottsdale, AZ (SCF), which is located 16.7 mi away (23-minute drive).

Are there rooms with balconies at Staybridge Suites Phoenix - Biltmore Area, an IHG Hotel?

No, at Staybridge Suites Phoenix - Biltmore Area, an IHG Hotel, there aren't any guestrooms that list a balcony.

Staybridge Suites Phoenix - Biltmore Area, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 294 out of 448 reviews" "
Rating 8 - Good. 92 out of 448 reviews" "
Rating 6 - Okay. 34 out of 448 reviews" "
Rating 4 - Poor. 11 out of 448 reviews" "
Rating 2 - Terrible. 17 out of 448 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

John E

Traveled with family
Liked: Cleanliness, property conditions & facilities
The hotel was very quiet at night. Breakfast staff was not very friendly. Wi-fi connection was terrible. Room temperature could not be changed even if the thermostat was dropped below 70 degrees.
Stayed 7 nights in Mar 2024

10/10 Excellent

Verified traveler

Stayed 7 nights in Feb 2024

10/10 Excellent

Roger

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good experience. The staff were are great and very helpful. The facility was very clean and well stock at all times. Couldn't ask for a better place to stay
Stayed 8 nights in Jan 2024

10/10 Excellent

Collin

Stayed 3 nights in Jan 2024

8/10 Good

CARLOS

Stayed 2 nights in Jan 2024

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Unfortunate Christmas night incident
The property itself is nice. But we had an unfortunate incident during my family's stay on Christmas night. At around 1:30 a.m., two men came into our room unannounced while we were sleeping. They were likely surprised to see other people there and left. A little while later, we heard loud banging on the door and a shouted request to open the door. Two men from hotel staff were there, and one demanded to know who we were and said we weren't supposed to be in that room. His tone was aggressive and unfriendly. It was the same man who had checked us in that night (how else would we be in the room?) This went on for a few minutes until I showed him our reservation and he finally recognized us and apologized. He said he would comp us for the inconvenience. When we checked out the next day, no mention was made of the incident so I asked. I was told an assistant manager would call me. He did not. A day or two later I called back and spoke to the assistant manager. He said they don't "comp" rooms but could offer points. He didn't apologize until prompted, said he would investigate and get back to me. He has not called back. Needless to say, it was scary and disturbing to have strangers walk into your room at that hour while you are sleeping, then be accused of something you didn't do, then get the run around from management about any kind of compensation (and a less than adequate apology). Whatever the mix-up was, this standard of customer service is unacceptable.
Stayed 1 night in Dec 2023

10/10 Excellent

Ho-Kwang

Stayed 1 night in Dec 2023

10/10 Excellent

KATHLEEN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the hospital.
Stayed 1 night in Dec 2023

10/10 Excellent

Henk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

norma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023