The Windsor Hotel TOYA

5.0 star property
Luxurious ski hotel with ski-in/ski-out access

Choose dates to view prices

Photo gallery for The Windsor Hotel TOYA

In-room safe, desk, blackout drapes, iron/ironing board
Lobby
Front of property
Lobby
Lobby
Reviews
8.8

Excellent

Popular amenities

  • Air conditioningAir conditioningAir conditioning
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • BarBarBar

Explore the area

Map
Shimizu, Toyakocho, Abuta-gun, Toyako, Hokkaido, 049-5722
  • Popular LocationLake Toya13 min drive
  • Popular LocationToyako Hot Spring13 min drive
  • Popular LocationUsuzanfunka Memorial Park15 min drive
  • AirportSapporo (CTS-New Chitose)104 min drive

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

Superior Twin Room, Non Smoking, Lake View

8.7/10 Excellent
  • 431 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

Junior Double Room, Non Smoking, Ocean View

  • 624 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

Junior Double Room, Non Smoking, Lake View

  • 624 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds

Traditional Room, Non Smoking

  • 710 sq ft
  • Sleeps 2
  • 2 Twin Futons

Superior Twin Room, Non Smoking, Ocean View

8.7/10 Excellent
  • 431 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

Superior Double Room, Non Smoking, Ocean View

8.7/10 Excellent
  • 431 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

Junior Twin Room, Non Smoking, Ocean View

  • 624 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Large Twin Beds

Junior Twin Room, Non Smoking, Lake View

10/10 Exceptional
  • 58 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Large Twin Beds

Junior Twin Suite with Ocean View - Non-Smoking

  • Sleeps 3
  • 2 Double Beds

G8 Summit Two Bedroom Twin Suite

  • Sleeps 4
  • 4 Double Beds

Junior Double Suite With Ocean View

  • Sleeps 2
  • 1 Double Bed

Superior Twin Room with Lake Toya View - Non-Smoking

  • Sleeps 3
  • 2 Double Beds

Junior Twin Suite with Ocean View - Smoking

  • Sleeps 3
  • 2 Double Beds

Junior Twin Suite with Lake Toya View Non-Smoking

  • Sleeps 3
  • 2 Double Beds

Windsor Suite

  • Sleeps 2
  • 2 Double Beds

G8 Summit One Bedroom Twin Suite

  • Sleeps 2
  • 2 Double Beds

Junior Double Suite With Lake Toya View

  • Sleeps 2
  • 1 Double Bed

Superior Double Room With Ocean View

  • Sleeps 2
  • 1 Double Bed

Junior Twin Suite With Lake Toya View Smoking

  • Sleeps 3
  • 2 Double Beds

Japanese-Style Room Non-Smoking

  • Sleeps 3
  • 3 Twin Futons

Superior Twin Room with Lake Toya View - Smoking

  • Sleeps 3
  • 2 Double Beds

Superior Twin Room with Ocean View - Smoking

  • Sleeps 3
  • 2 Double Beds

Superior Twin Room with Ocean View - Non-Smoking

  • Sleeps 3
  • 2 Double Beds

Similar properties

About the neighborhood

Toyako

Located 2.5 mi (4.1 km) from Shikotsu-Toya National Park, The Windsor Hotel TOYA is within a 15-minute drive of Lake Toya. This 368-room, 5-star hotel welcomes business and leisure travelers with ski-in/ski-out access, a golf course, and a full-service spa.

What's nearby

  • Lake Toya - 13 min drive
  • Toyako Onsen - 13 min drive
  • Toyako Hot Spring - 13 min drive
  • Usuzanfunka Memorial Park - 15 min drive
  • Rusutsu Resort - 31 min drive

Getting around

  • Toya Station - 18 min drive
  • The preferred airport is New Chitose Intl. Airport (CTS): 105-min drive, 79.6 mi/128.1 km.

Restaurants

  • ‪サイロ展望台 - ‬9 min drive
  • ‪レークヒル ファーム - ‬7 min drive
  • ‪しおさい - ‬13 min drive
  • ‪Cafe Balher - ‬9 min drive
  • Out of Africa

About this property

The Windsor Hotel TOYA

Luxurious ski hotel with ski-in/ski-out access
The Windsor Hotel TOYA features ski-in/ski-out access, a golf course, and a full-service spa. You can take advantage of free parking, along with a free train station shuttle. The front desk has multilingual staff that can help with concierge services, luggage storage, and securing valuables. Other amenities at this ski hotel include free WiFi in public areas, conference space, and coffee/tea in a common area.
Guests can expect LCD TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus. Other standard amenities include refrigerators, free newspapers, and safes.
Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including hot springs. Other recreational amenities include ski-in/ski-out access.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, ウィンザー ブルームスパ. Services include facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. The spa is equipped with a spa tub. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. There are hot springs on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up shuttle
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available for a fee: JPY 4,840 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Gilligans Island
  • Kogetsu
  • La voute
  • Tojisanka
  • Windsor Out of Africa

Things to do

  • 18 holes of golf
  • Bicycle rentals
  • Cross-country skiing
  • Full-service spa
  • Golf lessons
  • Horseback riding/rentals
  • Hot springs
  • Library
  • Mini golf
  • Segway rentals/tours
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski-in/ski-out access
  • Sledding
  • Snow tubing
  • Snowboarding
  • Snowmobiling
  • Snowshoeing

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Pool loungers

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot/mineral springs
  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily
  • Spa tub
  • Thalassotherapy

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests should notify this property in advance of their anticipated arrival time.
Reservations are required for dinner at all onsite restaurants and must be made at 6 PM the day prior.
The entire property will be closed for renovations on February 20-22, March 11-13 and 28-30, April 2-4 and 10-12, November 14-16 and 25-28, December 11-13 and 18-21, 2024.

Renovations and closures

This property is closed from November 14 2024 to November 15 2024 (dates subject to change).

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • This property doesn't allow children 12 and younger (only guests older than 12 are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Boat transfer per adult: JPY 3.50 (one-way)

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately JPY 4840 per person
  • Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
The front desk is available during limited hours. For convenient arrivals, you can take advantage of the free train station pick-up service. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for golf tee times. Contact the hotel at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Windsor Toya
Toya Windsor
Toya Windsor Hotel
Windsor Hotel Toya
Windsor Toya
Windsor Toya Hotel
The Windsor Hotel Toya Toyako-Cho, Hokkaido, Japan
Windsor Hotel Toyako Cho
The Windsor Hotel Toya Toyako-Cho
The Windsor Hotel TOYA Hotel
The Windsor Hotel TOYA Toyako
The Windsor Hotel TOYA Hotel Toyako

Frequently asked questions

Are free cancellation options available at The Windsor Hotel TOYA?

The Windsor Hotel TOYA offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at The Windsor Hotel TOYA?

As of Jun 15, 2024, prices found for a 1-night stay for 2 adults at The Windsor Hotel TOYA on Jul 9, 2024 start from $185.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of The Windsor Hotel TOYA?

This hotel is located in Toyako, close to Lake Toya and Toyako Hot Spring. Shikotsu-Toya National Park is also within a driving distance of 2.8 mi.

Is there parking available at The Windsor Hotel TOYA?

Yes, self parking is offered for free at the hotel.

Is a spa located at The Windsor Hotel TOYA?

ウィンザー ブルームスパ is the hotel's spa and services include hot springs, aromatherapy, and body scrubs.

Does The Windsor Hotel TOYA have a casino at the property?

No, The Windsor Hotel TOYA doesn't have a casino.

Is there an indoor pool at The Windsor Hotel TOYA?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at The Windsor Hotel TOYA?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a full-service spa.

Are there hot tubs at The Windsor Hotel TOYA?

Yes, this hotel has a spa tub.

Does The Windsor Hotel TOYA have a restaurant that serves breakfast?

Yes, The Windsor Hotel TOYA serves a cooked-to-order breakfast for a surcharge each morning at Gilligans Island.

Does The Windsor Hotel TOYA allow pets to stay for free?

No, pets aren't allowed at The Windsor Hotel TOYA.

Are there connecting rooms at The Windsor Hotel TOYA?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies that I can book at The Windsor Hotel TOYA?

No, there aren't any guestrooms with balconies at The Windsor Hotel TOYA.

Does The Windsor Hotel TOYA have a wedding venue on site?

There are wedding services available at The Windsor Hotel TOYA if that's in your vacation plans.

The Windsor Hotel TOYA Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 348 out of 610 reviews" "
Rating 8 - Good. 185 out of 610 reviews" "
Rating 6 - Okay. 39 out of 610 reviews" "
Rating 4 - Poor. 22 out of 610 reviews" "
Rating 2 - Terrible. 16 out of 610 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Debora

Traveled with family
Liked: Cleanliness, amenities
Spectacular room views! Such a stunning and remote hotel with many dining and activity options. Will definitely be back.
Stayed 2 nights in Jan 2024

8/10 Good

Wing Sze

Stayed 1 night in Jan 2024

10/10 Excellent

Lee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Winter Wonderland
Spectacular location and views for a snowy wonderland in winter. The lobby and sitting areas are beautiful and peaceful. It is quite remote but with a free daily transfer bus available for Toyako or Toya station. The service was outstanding with very friendly staff. The food was excellent, but quite expensive without options nearby! The bar was quaint and relaxing at the end of the day. We thoroughly enjoyed our two night stay. We didn't utilise the spring or spa services but would recommend this hotel for that special celebration or decadent indulgence!
Stayed 2 nights in Dec 2023

8/10 Good

Chung Hin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Shujen

Stayed 1 night in Sep 2023

10/10 Excellent

Xiao

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a hidden gem! We stayed two nights at the resort. The view is breathtaking and the food is supreme. All facilities are well maintained and staff are very friendly.
Stayed 2 nights in Sep 2023

8/10 Good

Pongnut

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Would have been nice to be told about dining options before arriving.
Stayed 2 nights in Jul 2023

10/10 Excellent

Hiroyuki

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Incredible lake view
Stayed 1 night in May 2023

10/10 Excellent

Su

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property with breathtaking views! The restaurants on the property, especially all the Japanese restaurants were amazing, and with exceptional service! Every staff we encountered were attentive, courteous, and professional. The best we’ve experienced in a long time.
Stayed 3 nights in Apr 2023