Whites Hotel

3.0 star property
Comfortable Victorian hotel near Chinatown

Choose dates to view prices

Photo gallery for Whites Hotel

Terrace/patio
Property entrance
Double Room | Hypo-allergenic bedding, individually decorated, individually furnished
Terrace/patio
Reception
Reviews
7.0

Good

Popular amenities

  • BarBarBar
  • Room serviceRoom serviceRoom service
  • 24/7 front desk24/7 front desk24/7 front desk
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant

Explore the area

Map
38-42 Osborne Road, Jesmond, Newcastle-upon-Tyne, England, NE2 2AL
  • Popular LocationQuayside4 min drive
  • Popular LocationSt. James' Park4 min drive
  • Popular LocationChinatown4 min drive
  • AirportNewcastle (NCL-Newcastle Intl.)14 min drive

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Room options

Classic Triple Room

  • 269 sq ft
  • Sleeps 3
  • 3 Twin Beds

Family Room

  • 290 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Twin Room

8/10 Very Good
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

Double Room

  • 279 sq ft
  • Sleeps 3
  • 1 Double Bed

Single Room

10/10 Exceptional
  • 247 sq ft
  • Sleeps 1
  • 1 Twin Bed

Similar properties

About the neighborhood

Newcastle-upon-Tyne

Located in Jesmond, Whites Hotel is within 2 miles (3 km) of popular attractions such as Chinatown and St. James' Park. This 38-room, 3-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Quayside - 4 min drive
  • Castle Keep - 4 min drive
  • St. James' Park - 4 min drive
  • Chinatown - 4 min drive
  • Gateshead Millennium Bridge - 5 min drive

Getting around

  • Manors Station - 3 min drive
  • West Jesmond Station - 10 min walk
  • The preferred airport is Newcastle Intl. Airport (NCL): 15-min drive, 7.1 mi/11.5 km.

Restaurants

  • ‪Lonsdale Hotel - ‬8 min walk
  • ‪The Fat Hippo - ‬5 min walk
  • ‪Cake Stories - ‬6 min walk
  • ‪Jam Jar - ‬3 min walk
  • ‪Sohe - ‬5 min walk

About this property

Whites Hotel

Comfortable Victorian hotel near Chinatown
Whites Hotel features free WiFi in public areas, a meeting room, and express check-out. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with tours or tickets, securing valuables, and luggage storage. Additional amenities include free newspapers, a terrace, and a TV in a common area.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have free toiletries and bathrobes. Other amenities include coffee makers, phones, and desks. Housekeeping is available on request.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • 2 bars/lounges
  • A restaurant
  • Free manager's reception

Restaurants on site

  • Bar Blanc

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Designated smoking areas
  • Fireplace in lobby
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 2 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: GBP 50 per stay
  • Administrative fee: GBP 39.97 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 16
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Whites Hotel Newcastle-upon-Tyne
Whites Newcastle-upon-Tyne
Whites Hotel Hotel
Whites Hotel Newcastle-upon-Tyne
Whites Hotel Hotel Newcastle-upon-Tyne

Frequently asked questions

Are free cancellation options available at Whites Hotel?

Whites Hotel offers free cancellation on select room rates. To learn more, review the cancellation policy on our site.

What's there to do close to Whites Hotel?

This hotel is situated in Jesmond within a short 15-minute walk of Exhibition Park and also 16 minutes on foot from Newcastle-upon-Tyne Civic Centre. You'll also find Quayside and St. James' Park within a short drive.

Will I be able to park at Whites Hotel?

Yes, uncovered self parking is offered for free at the hotel.

Does Whites Hotel have a casino on the premises?

No, Whites Hotel doesn't have a casino.

Is there an indoor pool at Whites Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Whites Hotel?

Couples staying at this hotel will appreciate amenities like a late night room service menu and bathrobes as well as 2 bars.

Does Whites Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Whites Hotel have a restaurant with a breakfast menu?

No, Whites Hotel doesn't have a restaurant that serves breakfast.

Does Whites Hotel allow pets to stay for free?

No, pets aren't allowed at Whites Hotel.

Are there connecting rooms at Whites Hotel?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Whites Hotel?

The closest major airport to Whites Hotel is Newcastle Intl. Airport (NCL), which is 7.1 mi away (15 minutes by car).

Are there rooms with balconies at Whites Hotel?

No, there aren't any guestrooms with balconies at Whites Hotel.

Whites Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 68 out of 333 reviews" "
Rating 8 - Good. 114 out of 333 reviews" "
Rating 6 - Okay. 82 out of 333 reviews" "
Rating 4 - Poor. 33 out of 333 reviews" "
Rating 2 - Terrible. 36 out of 333 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lucira

Stayed 1 night in Feb 2024

8/10 Good

Stephen

Stayed 4 nights in Jan 2024

10/10 Excellent

Cameron

Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Nicola

Traveled with partner
Liked: Cleanliness, staff & service
For the price it was excellent value The heating didn’t work in our room (hot water and shower did work and shower was lovely) but we did have a heater which worked a treat. There was complimentary breakfast bag and free coffee machine in the morning
Stayed 1 night in Dec 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Loyal customer worried about building stability
I'm very familiar with the area and it's a great one. I stayed in a single bed room this time and it was lovely, efficient and clean as per usual (albeit it's not the most modern fittings). This time around however I was genuinely worried about how stable the room was as the room moved a lot as I walked across the floor and I noticed a lot of jaunty angles in the plaster. It was enough motion to make me feel dizzy and somewhat sick. I'd hate for this hotel to have some sort of instability.
Stayed 1 night in Dec 2023

6/10 Okay

Joanna

Liked: Cleanliness, staff & service
X
Stayed 1 night in Oct 2023

2/10 Terrible

ester

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
If you want a quite place to sleep and receive what you paid for, avoid this hotel. The hotel description is misleading. The booking says that includes continental breakfast, but this was not offered and the explanation of the hotel stuff is that they don't offer it any more but this is not described online. They just offer a poor bag to go with an apple, cereal bar, small chocolate bun and small fruit juice. Furthermore, they claim offering car park, however this is checked by an external company and we had to register the can in a tablet device in the reception that was not working properly and did not provide any receipt that this was done. Due to that, we may get charged a fee for something we had already paid for. Additionally, the hotel has a pub underneath, the rooms are not properly heat and sound insulated and as a result the room was too noisy to sleep until very late midnight. Furthermore, the floors were on bad condition and we could strongly listen people moving around in other rooms and on the corridor making it hard to sleep. Clearly not recommended for people want to explore the city and relax.
Stayed 1 night in Nov 2023

2/10 Terrible

Jennifer

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Don't bother of you value sleep. Being situated right over a bar, not to mention the whole of Osborne road is literally lined with clubs & hotels, you will not get much sleep at all. Loud music below you until 11pm, people yelling outside and someone constantly slamming doors will be what you can expect. The staff are lovely & I received a warm welcome but they can do little for the noise. Bring earplugs!! £50 deposit required upon entry in case of damage to the room although the room is very outdated and falling apart anyways so not sure you could damage it much further (see pics). Bed & bedding was lovely & clean. The rest has clearly been attempted to be cleaned, but at this point it's just glossing over the cracks. Would describe this hotel as "extremely budget" and wouldn't recommend. Edit: was moved rooms when i complained and the noise from the bar & dj was a lot less however noisy neighbouring rooms meant I still got little sleep. Shower was not clean & riddled with black mold.
Stayed 1 night in Nov 2023

4/10 Poor

Mark

Stayed 1 night in Nov 2023