Hakuba Tokyu Hotel

4.0 star property
Upscale hotel with a shuttle to the slopes

Choose dates to view prices

Photo gallery for Hakuba Tokyu Hotel

Courtyard
Lanai
In-room safe, blackout drapes, iron/ironing board, free WiFi
2 restaurants, breakfast, lunch, dinner served; French cuisine
Interior
Reviews
9.6

Exceptional

Popular amenities

  • SpaSpaSpa
  • Air conditioningAir conditioningAir conditioning
  • BarBarBar
  • Parking includedParking includedParking included
  • Breakfast availableBreakfast availableBreakfast available
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
4688 Hokujo, Kitaazumi-gun, Hakuba, Nagano, 399-9301
  • Popular LocationHappo-one Adam Gondola10 min walk
  • Popular LocationHakuba Happo-One Ski Area11 min walk
  • Popular LocationHakuba Iwatake Ski Resort4 min drive
  • AirportMatsumoto (MMJ-Shinshu - Matsumoto)60 min drive

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Room options

Standard Twin Room, Balcony (For 3 People)

10/10 Exceptional
  • 366 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

Economy Twin Room (For 2 People)

  • 280 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Deluxe Twin Room (For 4 People)

9/10 Wonderful
  • 441 sq ft
  • Sleeps 4
  • 4 Large Twin Beds

Similar properties

About the neighborhood

Hakuba

Hakuba Tokyu Hotel places you next to Hakuba Ski Jumping Stadium and a short stroll from other popular sights like Hakuba Happo-One Ski Area. This 4-star hotel has 102 guestrooms and offers a full-service spa, free in-room WiFi, and free self parking.

What's nearby

  • Happo-one Adam Gondola - 10 min walk
  • Hakuba Happo-One Ski Area - 11 min walk
  • Hakuba Iwatake Ski Resort - 4 min drive
  • Hakuba Goryu Ski Resort - 8 min drive
  • Hakuba 47 Winter Sports Park - 9 min drive

Getting around

  • Hakuba Station - 6 min drive
  • The nearest major airports are:<br />Haneda Airport (HND): 134.8 mi/216.9 km<br />Narita Intl. Airport (NRT): 156 mi/251 km<br /><p></p><p>Distances from the property's location to the airport are straight-line distances and may not reflect the actual travel distance. </p>

Restaurants

  • ‪カフェアンドバー ライオン - ‬12 min walk
  • ‪日本料理雪 - ‬8 min walk
  • ‪アンクル スティーブンス - ‬14 min walk
  • ‪ももちゃんクレープ 八方本店 - ‬10 min walk
  • ‪万国屋 - ‬13 min walk

About this property

Hakuba Tokyu Hotel

Upscale hotel with a shuttle to the slopes
A full-service spa, outdoor tennis courts, and free WiFi in public areas are featured at Hakuba Tokyu Hotel. There's free parking and a free train station shuttle. Front-desk staff can answer questions 24/7, and assist with luggage storage, access to locker space, and securing valuables. Other amenities at this ski hotel include meeting rooms, a terrace, and laundry facilities.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators, electric kettles, and safes are also standard.
Recreational amenities at the hotel include outdoor tennis courts.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free train station pick-up and drop-off shuttle
  • Free ski shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,858 for adults and JPY 683 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Chamonix
  • Manyo
  • The Lodge

Things to do

  • 4 outdoor tennis courts
  • Full-service spa
  • Shopping
  • Ski equipment rentals
  • Ski passes
  • Ski storage

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • Aromatherapy
  • Facials
  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 2858 for adults and JPY 683 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 15
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free shuttle service to and from the train station. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Hakuba Tokyu Hotel caters to LGBTQ+ guests.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hakuba Tokyu
Hakuba Tokyu Hotel
Hotel Tokyu Hakuba
Tokyu Hakuba
Tokyu Hakuba Hotel
Tokyu Hotel Hakuba
Hakuba Tokyu Mura
Hakuba Tokyu Hotel Hotel
Hakuba Tokyu Hotel Hakuba
Hakuba Tokyu Hotel Hotel Hakuba

Frequently asked questions

Are free cancellation options available at Hakuba Tokyu Hotel?

Hakuba Tokyu Hotel provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hakuba Tokyu Hotel?

As of Jun 16, 2024, prices found for a 1-night stay for 2 adults at Hakuba Tokyu Hotel on Jun 19, 2024 start from $117.55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Hakuba Tokyu Hotel?

This hotel is located in Hakuba, a short 11-minute walk from Hakuba Happo-One Ski Area and also 1 minutes on foot from Hakuba Valley Ski Area. You'll also find Happo-one Adam Gondola and Hakuba Goryu Ski Resort within a short drive.

Is there parking available at Hakuba Tokyu Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Is there a spa available at Hakuba Tokyu Hotel?

There is a full-service spa available for guests to enjoy and services include aromatherapy, massages, and body treatments.

Does Hakuba Tokyu Hotel feature a casino at the property?

No, Hakuba Tokyu Hotel doesn't have a casino.

Is there an indoor pool at Hakuba Tokyu Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hakuba Tokyu Hotel?

There are many amenities for couples at this hotel, including in-room massages as well as a bar and 2 restaurants.

Are there hot tubs at Hakuba Tokyu Hotel?

No, there isn't a spa tub at this hotel.

Does Hakuba Tokyu Hotel have a restaurant that serves breakfast?

Yes, Hakuba Tokyu Hotel has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Hakuba Tokyu Hotel allow pets to stay for free?

No, pets aren't allowed at Hakuba Tokyu Hotel.

Are there connecting rooms at Hakuba Tokyu Hotel?

No, this hotel doesn't feature connecting guestrooms.

Can I book a room with a balcony at Hakuba Tokyu Hotel?

Yes, some guestrooms at Hakuba Tokyu Hotel offer a balcony.

Does Hakuba Tokyu Hotel host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Hakuba Tokyu Hotel.

Hakuba Tokyu Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 57 out of 72 reviews" "
Rating 8 - Good. 13 out of 72 reviews" "
Rating 6 - Okay. 2 out of 72 reviews" "
Rating 4 - Poor. 0 out of 72 reviews" "
Rating 2 - Terrible. 0 out of 72 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with great facilities. Free shuttles available to and from the slopes. Individual locker’s provided if you are bringing your own snowboards/skis. Drying room you can use. Self laundry/dryer facilities available to use. Onsen free to use after each day on the slope. We also booked a massage with Lily for last night and she was fantastic together with an aromatherapy treatment. They also provide Yamato Black cat service from the hotel so I can send your bulky snowbag straight to the airport so you don’t have to lug it around whilst you continue exploring other parts of Japan.
Stayed 4 nights in Feb 2024

8/10 Good

Jamie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious clean room and ensuite. Nice hotel with friendly staff. The hotel was very covid conscious and clean. It is well located and the Hakuba valley shuttle bus stops at the hotel. While the buffet breakfast was nice, the on-site French restaurant - Chamonix was disappointing. The staff made us pre-order food when we booked the table and we couldn’t adapt meals to cater for gluten free. The food was OK but the overall dining experience was underwhelming.
Stayed 10 nights in Mar 2023

8/10 Good

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is great. A bit of a walk (15-20 minute) to the village. The town offers a shuttle bus which take you to the ski locations and stops at a variety of drop off locations. It would be nice if the hotel would offer their shuttle, then you would not have to wait for the town shuttle or pay the expensive taxi rates (if you could get a taxi). Allot of walking or better yet bring a car.
Stayed 4 nights in Feb 2023

10/10 Excellent

Sonoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

bradley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have never had such helpful staff member .Romain acted like a tour guide as well as English speaking contact at the hotel.He new about ,lift tickets ,the ski resorts ,rental gear,restaurants,taxis ,clubs and bars,transport to and from Hakuba ,bus time tables ,etc etc . And he did it all with a smile on his face and helped make our holiday a beauty! The hotel has a very good spa and bus services run to ski fields pretty regularly .
Stayed 7 nights in Feb 2023

10/10 Excellent

Kenji

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, clean, and easy access to sky field. Price is a bit high, but it is worthy of.
Stayed 2 nights in Jan 2022

8/10 Good

Verified traveler

Stayed 7 nights in Feb 2020

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

10/10 Excellent

Craig_family, NC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities. Helpful staff. Makes Nagano even better.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Guest relations spoke English, very helpful and provided good suggestions for e.g. restaurants. Housekeeping was very efficient and considerate. Onsen was constantly cleaned and was spacious.
Stayed 7 nights in Jan 2020