Located in Monterrey Centro within a short walk of Macroplaza, Krystal Monterrey is within a mile (2 km) of other popular sights such as Fundidora Park. This 3.5-star hotel has 207 rooms and welcomes guests with a restaurant, free in-room WiFi, and a gym.
What's nearby
Macroplaza - 5 min walk
Auditorium Pabellón M - 7 min walk
Basilica de Guadalupe - 15 min walk
Fundidora Park - 5 min drive
Cintermex - 6 min drive
Getting around
General I. Zaragoza Station - 4 min walk
The preferred airport is General Mariano Escobedo Intl. Airport (MTY): 28-min drive, 19.9 mi/32 km.
Restaurants
Panem At Hotel Kavia - 2 min walk
Carl's Jr. - 2 min walk
Mariachelas - 2 min walk
Restaurant Mi Tierra - 3 min walk
Los Tapancos - 2 min walk
About this property
Krystal Monterrey
Comfortable hotel, walk to Macroplaza
At Krystal Monterrey, guests have access to a gym, free WiFi in public areas, and meeting rooms. Valet parking is offered for MXN 80 per day. The 24-hour front desk has staff standing by to help with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include a business center and laundry facilities.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other amenities include safes, phones, and ironing boards.
Recreational amenities at the hotel include a fitness center.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Valet parking on site (MXN 80 per day)
Wheelchair-accessible parking available
Food and drink
Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 350 for adults and MXN 175 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Restaurants on site
Café Flores
Things to do
Gym
Family friendly
Babysitting (surcharge)
Free crib
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
Business center
Meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchairs on site
More
At least 10% of profits reinvested in community and sustainability
At least 80% of food locally-sourced
At least 80% organic food
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Eco-friendly cleaning products used
Locally-owned and organized tours and activities
Smoke-free property
Vegan dining options
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Free crib
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels
Entertainment
Flat-screen TV with cable channels
Food and drink
24-hour room service
More
Air conditioning
Cleaning products are eco-friendly
Desk
Iron/ironing board
LED lighting
Phone
Recycling
Safe
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Service animals exempt from fees
Children and extra beds
Free cribs/infant beds are available
Property payment types
Important information
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
Fee for buffet breakfast: approximately MXN 350 for adults and MXN 175 for children
Valet parking fee: MXN 80 per day
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Check-in: 3:00 PM—-midnight
Check-out: noon
Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).
We should mention
Details about charges, deposits, or other important information:
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
This property uses eco-friendly cleaning products.
Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
Property is also known as
Krystal Monterrey Hotel
Krystal Monterrey Hotel
Krystal Monterrey Monterrey
Krystal Monterrey Hotel Monterrey
Frequently asked questions
Is free cancellation available at Krystal Monterrey?
Krystal Monterrey provides free cancellation on select room rates. For additional details, look at the cancellation policy on our site.
How much does it cost to stay at Krystal Monterrey?
As of Jun 1, 2024, prices found for a 1-night stay for 2 adults at Krystal Monterrey on Jun 3, 2024 start from $81.12, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What is there to do around Krystal Monterrey?
This hotel is situated in Monterrey Centro, just steps from Monterrey Metropolitan Museum and Museo Metropolitano de la Ciudad de Monterrey, and within a short walk of Macroplaza. You'll also find Fundidora Park and Cintermex within a short drive.
Is parking available on site at Krystal Monterrey?
Yes, valet parking is offered for MXN 80 per day. Accessible parking is also available for guests.
Does Krystal Monterrey feature a casino at the property?
No, Krystal Monterrey doesn't have a casino.
Will I find an indoor pool at Krystal Monterrey?
No, there is no indoor pool at this hotel.
Is Krystal Monterrey a good place to stay for couples?
Couples staying at this hotel will appreciate amenities like around-the-clock room service as well as a bar and a restaurant.
Does Krystal Monterrey have a hot tub?
No, there isn't a spa tub at this hotel.
Does Krystal Monterrey have a restaurant with a breakfast menu?
Yes, Krystal Monterrey serves buffet breakfast for a surcharge each morning at Café Flores.
Will Krystal Monterrey allow pets to stay for free?
No, pets aren't allowed at Krystal Monterrey though service animals are welcome.
Are there connecting rooms at Krystal Monterrey?
No, there aren't connecting guestrooms at this hotel.
How close is the airport from Krystal Monterrey?
The closest major airport to Krystal Monterrey is General Mariano Escobedo Intl. Airport (MTY), which is 19.9 mi away (28 minutes by car).
Are there rooms with balconies that I can book at Krystal Monterrey?
No, there aren't any guestrooms with balconies at Krystal Monterrey.
Krystal Monterrey Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 852 out of 1534 reviews" "
10 - Excellent
852
Rating 8 - Good. 333 out of 1534 reviews" "
8 - Good
333
Rating 6 - Okay. 154 out of 1534 reviews" "
6 - Okay
154
Rating 4 - Poor. 103 out of 1534 reviews" "
4 - Poor
103
Rating 2 - Terrible. 92 out of 1534 reviews" "
2 - Terrible
92
8.8/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Excellent
Wilmer, Humble
Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Excelente las habitaciones limpias y cómodas. Sobre todo el personal muy amable, solo que me cobraron el estacionamiento 😅 deberían incluirlo para clientes frecuentes como una cortesia, y yo pensando que era Gratis 😅 como en otros hoteles quue me he hospedado.