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The Cumberland Hotel

4.5 star property
Luxury hotel, walk to Marble Arch

Choose dates to view prices

Photo gallery for The Cumberland Hotel

Exterior
Egyptian cotton sheets, premium bedding, in-room safe
Interior detail
Lobby lounge
Egyptian cotton sheets, premium bedding, in-room safe
Reviews
8.4

Very good

Popular amenities

  • Breakfast available
  • Restaurant
  • Air conditioningAir conditioningAir conditioning
  • Free WiFiFree WiFiFree WiFi
  • GymGymGym
  • LaundryLaundryLaundry

Explore the area

Map
Great Cumberland Pl, Marylebone, London, England, W1H 7DL
  • Popular LocationMarble Arch1 min walk
  • Popular LocationHyde Park3 min walk
  • Popular LocationOxford Street11 min walk
  • AirportLondon (LHR-Heathrow)41 min drive

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Room options

Superior Room, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds

Superior Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Family Room (Superior)

  • Sleeps 4
  • 2 Queen Beds

Junior Suite (Rock Royalty)

  • Sleeps 4
  • 1 King Bed

Classic Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

Classic Room

  • Sleeps 3
  • 2 Twin Beds

Junior Suite (Rock Royalty Gold)

  • Sleeps 4
  • 1 King Bed

Royal Room

  • Sleeps 3
  • 2 Twin Beds

Classic Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed

Royal Room, 1 King Bed (Rock Royalty)

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Park View

  • Sleeps 3
  • 1 King Bed

Royal Room, 1 Double Bed (Rock Royalty)

  • Sleeps 3
  • 1 Double Bed

Similar properties

Room
The Cumberland, London
Free WiFi
Restaurant
Air conditioning
Breakfast available
8.6 out of 10, Excellent, (364)
The price is $473
per night
$568 total
includes taxes & fees
Jun 22 - Jun 23
The Cumberland, London

About the neighborhood

London

Located in London City Centre, The Cumberland Hotel is adjacent to Marble Arch and within a 5-minute walk of other popular sights like Hyde Park. This 4.5-star hotel has 900 rooms and welcomes guests with a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Marble Arch - 1 min walk
  • Hyde Park - 3 min walk
  • Oxford Street - 11 min walk
  • Buckingham Palace - 4 min drive
  • Piccadilly Circus - 5 min drive

Getting around

  • Marble Arch Underground Station - 1 min walk
  • Marylebone Station - 14 min walk
  • The nearest major airports are:<br />London City Airport (LCY): 48-min drive, 11.9 mi/19.1 km<br /> Heathrow Airport (LHR): 41-min drive, 16.6 mi/26.8 km<br /> Gatwick Airport (LGW): 84-min drive, 41.9 mi/67.5 km<br /> Luton Airport (LTN): 58-min drive, 32.7 mi/52.7 km<br /> Stansted Airport (STN): 77-min drive, 41.9 mi/67.4 km<br /> <p></p>

Restaurants

  • ‪Pizza Hut - ‬2 min walk
  • ‪The Sportsman Casino - ‬2 min walk
  • ‪Pret a Manger - ‬1 min walk
  • ‪Feya - ‬1 min walk
  • ‪Lanes of London - ‬2 min walk

About this property

The Cumberland Hotel

Luxury hotel, walk to Marble Arch
Guests of The Cumberland Hotel enjoy features like a gym, free WiFi in public areas, and express check-out. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this luxury hotel include laundry facilities, a porter/bellhop, and a reception hall.
Flat-screen TVs come with digital channels, and free WiFi keeps guests connected. Beds sport Egyptian cotton sheets and bathrooms offer hair dryers and designer toiletries. Laptop-compatible safes, phones, and ironing boards are also available.
Recreational amenities at the hotel include a fitness center.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking

Food and drink

  • Daily English breakfast available 6:00 AM to 10:30 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Sound Cafe
  • Sound Sports Bar

Things to do

  • Gym
  • Shopping

Family friendly

  • Free crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 50.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 15 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 50.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Parking has height restrictions.

Property is also known as

Hard Rock London
Hard Rock Hotel London
The Cumberland Hotel Hotel

Frequently asked questions

Is a free cancellation option available at The Cumberland Hotel?

The Cumberland Hotel offers free cancellation on certain room rates. To learn more, look at the cancellation policy on our site.

What's there to see within easy reach of The Cumberland Hotel?

This hotel is situated in London City Centre, just steps from Marble Arch and Hyde Park. You'll also find Oxford Street and Bond Street less than a mile away.

Will I be able to park at The Cumberland Hotel?

No, there isn't parking at this hotel.

Does The Cumberland Hotel have a casino at the property?

No, The Cumberland Hotel doesn't have a casino.

Will I find an indoor pool at The Cumberland Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about The Cumberland Hotel?

Couples staying at this hotel will appreciate amenities like around-the-clock room service and Egyptian cotton sheets as well as a bar.

Does The Cumberland Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Cumberland Hotel feature a restaurant that includes a breakfast menu?

Yes, The Cumberland Hotel serves an English breakfast for a surcharge each morning at Sound Cafe.

Will The Cumberland Hotel allow pets to stay for free?

No, pets aren't allowed at The Cumberland Hotel though service animals are welcome.

Are there connecting rooms at The Cumberland Hotel?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from The Cumberland Hotel?

The closest major airport to The Cumberland Hotel is London City Airport (LCY), which is 11.9 mi away (48 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 16.6 mi away (41-minute drive).

Are there rooms with balconies that I can book at The Cumberland Hotel?

No, you won't find guestrooms with balconies at The Cumberland Hotel.

The Cumberland Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 557 out of 1000 reviews" "
Rating 8 - Good. 225 out of 1000 reviews" "
Rating 6 - Okay. 98 out of 1000 reviews" "
Rating 4 - Poor. 60 out of 1000 reviews" "
Rating 2 - Terrible. 60 out of 1000 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Teresa

Great hotel, location excellent for central London stay.
Stayed 1 night in Dec 2023

8/10 Good

Sarah

Stayed 2 nights in Dec 2023

6/10 Okay

Sian

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
We stayed here a few years ago and thought it would be nice to come back again. We shouldn’t have. The location is great and all the staff at reception were lovely. Our room was a massive let down. We’d paid for a deluxe room with a park view- there was nothing delux about it and the view of the park was obstructed by a concrete block outside. The carpet had brown marks all over it and one of the mugs with the kettle was dirty- not marks from tea, it was actually dirty- it had already been used and had dried tea or coffee inside it. Go to the bar downstairs for the entertainment and great staff and stay elsewhere
Stayed 1 night in Dec 2023

10/10 Excellent

Barry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to everything in London. Right next to Oxford street. As this is now a Hard Rock Hotel not much memorabilia on display. Room was very expensive, but restaurant very reasonable
Stayed 1 night in Sep 2023

8/10 Good

Roisin, Hanover

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was convenient to the Tube - Marble Arch station adjacent. Family room was spacious and came with refillable mini-bar, robes and slippers. Staff was pleasant although could not accommodate late check out. Restaurant on site was decent - basic fare burgers, salads, etc. Staff was very nice and attentive. Overall, would stay at the Hard Rock London again, although it appears that it has now become the Cumberland.

8/10 Good

Chris

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023

10/10 Excellent

Shak

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff was very attentive and customer service was great.
Stayed 3 nights in Sep 2023

2/10 Terrible

Jeannette

Stayed 2 nights in Sep 2023

10/10 Excellent

Jolaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Martin, Laval

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2023