I have stayed in many a hotel in London now. I can say this was easily one of my best experiences! The room, whilst not overly large, was great. I don't mind a small room when compensated by a massive bed. I'm 6'5" and I could properly spread out here. Such a friendly service when I came and helped with check-in. When I was back in the evening, I overheard the staff meeting for the shift change, and it all seemed really positive, and the team seemed to really get on. I loked so much of it, 10/10!