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Hotel Indigo Karuizawa, An IHG Hotel

4.0 star property
Upscale spa hotel near Karuizawa Prince Shopping Plaza

Choose dates to view prices

Photo gallery for Hotel Indigo Karuizawa, An IHG Hotel

Public bath
Courtyard
Exterior
Sauna
Lobby
Reviews
9.2

Wonderful

Popular amenities

  • SpaSpaSpa
  • GymGymGym
  • BarBarBar
  • Air conditioningAir conditioningAir conditioning
  • Parking includedParking includedParking included
  • Breakfast availableBreakfast availableBreakfast available

Explore the area

Map
18-39 Yashikizoe, Nagakura Karuizawa-machi, Karuizawa, Nagano, 389-0111
  • Popular LocationKaruizawa Prince Shopping Plaza1 min drive
  • Popular LocationKaruizawa 72 West Golf Course2 min drive
  • Popular LocationKaruizawa Prince Hotel Ski Resort5 min drive

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Room options

View all photos for Standard Room, 1 King Bed (Private Garden)

Minibar, in-room safe, soundproofing, iron/ironing board

Standard Room, 1 King Bed (Private Garden)

10/10 Exceptional
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Accessible, Garden View

Combined shower/tub, rainfall showerhead, hair dryer, slippers

Standard Room, 2 Twin Beds, Accessible, Garden View

  • 344 sq ft
  • Sleeps 5
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Garden View

Minibar, in-room safe, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Garden View

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, River View

Minibar, in-room safe, soundproofing, iron/ironing board

Standard Room, 1 King Bed, River View

9.3/10 Wonderful
  • 344 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

View from room

Standard Room

10/10 Exceptional
  • 344 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room (Upgraded)

Minibar, in-room safe, soundproofing, iron/ironing board

Standard Room (Upgraded)

  • 344 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, River View (with View Bath)

Standard Room, 2 Twin Beds, River View (with View Bath) | Minibar, in-room safe, soundproofing, iron/ironing board

Standard Room, 2 Twin Beds, River View (with View Bath)

8/10 Very Good
  • 344 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 2 Twin Beds

Minibar, in-room safe, soundproofing, iron/ironing board

Suite, 2 Twin Beds

  • 689 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Garden View

View from room

Standard Room, 2 Twin Beds, Garden View

10/10 Exceptional
  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds (Private Garden)

View from room

Standard Room, 2 Twin Beds (Private Garden)

8/10 Very Good
  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, River View

Standard Room, 2 Twin Beds, River View | Minibar, in-room safe, soundproofing, iron/ironing board

Standard Room, 2 Twin Beds, River View

9.5/10 Exceptional
  • 344 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Accessible, River View

Standard Room, 2 Twin Beds, Accessible, River View | Minibar, in-room safe, soundproofing, iron/ironing board

Standard Room, 2 Twin Beds, Accessible, River View

  • 344 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, River View (with View Bath)

Minibar, in-room safe, soundproofing, iron/ironing board

Standard Room, 1 King Bed, River View (with View Bath)

  • 344 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Minibar, in-room safe, soundproofing, iron/ironing board

Suite, 1 King Bed

  • 689 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Karuizawa Prince Hotel West
Free WiFi
Restaurant
Gym
Tennis court
8.4 out of 10, Very Good, (1003)
The price is $307
per night
$372 total
includes taxes & fees
Jun 29 - Jun 30
Karuizawa Prince Hotel West

About the neighborhood

Karuizawa

Hotel Indigo Karuizawa, An IHG Hotel places you within a mile (2 km) of Karuizawa 72 West Golf Course and Seizan Golf Course. This 155-room, 4-star hotel has conveniences like a full-service spa, a 24-hour gym, and free self parking.

What's nearby

  • Karuizawa Prince Shopping Plaza - 1 min drive
  • Karuizawa 72 West Golf Course - 2 min drive
  • Karuizawa Taliesin - 4 min drive
  • Karuizawa Indoor Tennis Court - 4 min drive
  • Karuizawa Prince Hotel Ski Resort - 5 min drive

Getting around

  • Karuizawa Station - 5 min drive

Restaurants

  • ‪Tully's Coffee - ‬3 min drive
  • ‪レストラン・ポルト - ‬4 min drive
  • ‪信州そば処 きりさと - ‬1 min drive
  • ‪東間そば - ‬14 min walk
  • ‪満留井 - ‬15 min walk

About this property

Hotel Indigo Karuizawa, An IHG Hotel

Upscale spa hotel near Karuizawa Prince Shopping Plaza
Guests staying at Hotel Indigo Karuizawa, An IHG Hotel enjoy access to a full-service spa, a 24-hour gym, and free WiFi in public areas. There's free parking if you drive. The front desk is staffed 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this spa hotel include coffee/tea in a common area and a fireplace in the lobby.
Guests can expect to find 49-inch flat-screen TVs with satellite channels. Bathrooms offer rainfall showers, hair dryers, and toothbrushes and toothpaste. Minibars, coffee makers, and safes are also standard.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, HARNN. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 4,200 for adults and JPY 2,100 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available on weekdays for a fee of JPY 7,000; reservation required

Restaurants on site

  • KAGARIBI
  • KAGARIBI

Things to do

  • 24-hour gym
  • Bicycle tours
  • Full-service spa

Family friendly

  • Free crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden

Full-service spa

  • Aromatherapy
  • Facials
  • Massage
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Doorbell and phone notification
  • Elevator
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Portable shower seat
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bidet
  • Children's slippers
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 49-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

Outdoor space

  • Deck/patio

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 4200 for adults and JPY 2100 for children
  • Hosted evening meal: JPY 7000

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Indigo Karuizawa
Indigo Karuizawa, An Ihg
Indigo Karuizawa An IHG Hotel
Hotel Indigo Karuizawa An IHG Hotel
Hotel Indigo Karuizawa, An IHG Hotel Hotel
Hotel Indigo Karuizawa, An IHG Hotel Karuizawa
Hotel Indigo Karuizawa, An IHG Hotel Hotel Karuizawa

Frequently asked questions

Is a free cancellation option available at Hotel Indigo Karuizawa, An IHG Hotel?

Hotel Indigo Karuizawa, An IHG Hotel offers free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Hotel Indigo Karuizawa, An IHG Hotel?

As of Jun 15, 2024, prices found for a 1-night stay for 2 adults at Hotel Indigo Karuizawa, An IHG Hotel on Jun 24, 2024 start from $194.22, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Hotel Indigo Karuizawa, An IHG Hotel?

This hotel is located in Karuizawa, close to Karuizawa Prince Shopping Plaza, Karuizawa Prince Hotel Ski Resort, and Hoshino Onsen Hot Spring. You'll also find Karuizawa 72 West Golf Course and Karuizawa Indoor Tennis Court within a short drive.

Will I be able to park at Hotel Indigo Karuizawa, An IHG Hotel?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is a spa located at Hotel Indigo Karuizawa, An IHG Hotel?

HARNN is the hotel's spa and services include aromatherapy, body treatments, and massages.

Does Hotel Indigo Karuizawa, An IHG Hotel have a casino?

No, Hotel Indigo Karuizawa, An IHG Hotel doesn't have a casino.

Will I find an indoor pool at Hotel Indigo Karuizawa, An IHG Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Indigo Karuizawa, An IHG Hotel?

There are plenty of amenities for couples at this hotel, including a bar, a garden-view restaurant, and a full-service spa.

Does Hotel Indigo Karuizawa, An IHG Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Indigo Karuizawa, An IHG Hotel have a restaurant with a breakfast menu?

Yes, Hotel Indigo Karuizawa, An IHG Hotel serves buffet breakfast for a surcharge each morning at KAGARIBI.

Will Hotel Indigo Karuizawa, An IHG Hotel allow pets to stay for free?

No, pets aren't allowed at Hotel Indigo Karuizawa, An IHG Hotel though service animals are welcome.

Does Hotel Indigo Karuizawa, An IHG Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Hotel Indigo Karuizawa, An IHG Hotel?

Yes, every guestroom at Hotel Indigo Karuizawa, An IHG Hotel comes with a deck with some featuring river or garden views.

Hotel Indigo Karuizawa, An IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 141 out of 196 reviews" "
Rating 8 - Good. 39 out of 196 reviews" "
Rating 6 - Okay. 10 out of 196 reviews" "
Rating 4 - Poor. 2 out of 196 reviews" "
Rating 2 - Terrible. 4 out of 196 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Fong Ting

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & comfortable. Good experience.
Stayed 1 night in Feb 2024

6/10 Okay

Nick

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Beautiful rooms and friendly hotel staff except for a few things…. The bidet nozzle was covered in black mold like it had never been cleaned. It might sound trivial but if you’re spending $500 a night, you expect it to be spotless. Service at the on-site restaurant was unorganized and aloof. On the night we went, the restaurant wasn’t busy and had many tables open but we were given the table closest to the door on a below freezing night. We had to flag a server down after 10 minutes once seated to get menus and take our drink order. They messed up a simple request of a burger with no cheese and the refire took almost 20 minutes at which point my dish was stone cold waiting for my wife’s to arrive. The maître d asked how everything was and when we explained we still hadn’t received my wife’s dish, he got a little annoyed and just said “it’s coming.” Why ask if you aren’t even willing to check or expedite?
Stayed 2 nights in Jan 2024

4/10 Poor

fauziah

Stayed 4 nights in Dec 2023

10/10 Excellent

CHAN

Stayed 1 night in Dec 2023

10/10 Excellent

Chun Yin Kevin, Singapore

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property landscape is very pretty and the onsen is great. Slightly far from the city centre but shuttle is available. Taxi is also an alternative and the fare won't be too expensive.

10/10 Excellent

Norman, MERCER ISLAND

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stunning garden environment, natural and beautiful. The multilingual staff are unfailingly polite and friendly. A treat
Stayed 2 nights in Oct 2023

10/10 Excellent

JUAN, Montreal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel. The room was new, clean and spacious. With balcony overlooking a forest and creek. The staff was nice and attentive. The shuttle to the train station convenient.
Stayed 1 night in Oct 2023

6/10 Okay

Masayuki

Traveled with family
Liked: Amenities, property conditions & facilities
Ok but not value for monies.
Stayed 1 night in Aug 2023

10/10 Excellent

Shu Huan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

2/10 Terrible

yutaka, San Gabriel

Stayed 2 nights in Jul 2023