Frequently asked questions

Is free cancellation available at Hyatt Regency Jacksonville?
Hyatt Regency Jacksonville offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.
What is there to do close to Hyatt Regency Jacksonville?
This hotel is situated in Downtown Jacksonville within a 10-minute walk of Florida Theatre and Times-Union Center for the Performing Arts. You’ll also find TIAA Bank Field and VyStar Veterans Memorial Arena within a short drive.
Is there parking available at Hyatt Regency Jacksonville?
Yes, valet parking is offered for USD 39 per day with in/out privileges.
Does Hyatt Regency Jacksonville feature a casino?
No, Hyatt Regency Jacksonville doesn’t have a casino.
Is there an indoor pool at Hyatt Regency Jacksonville?
No, this hotel doesn’t have an indoor pool; however, there is an outdoor pool.
Is Hyatt Regency Jacksonville good for couples?
This riverfront hotel offers plenty of amenities for couples including an outdoor pool, a poolside bar, and 3 restaurants.
Does Hyatt Regency Jacksonville have a hot tub?
No, there isn’t a spa tub at this hotel.
Does Hyatt Regency Jacksonville have a restaurant that serves breakfast?
Yes, Hyatt Regency Jacksonville has 3 restaurants, and serves buffet breakfast each morning for a surcharge.
Does Hyatt Regency Jacksonville allow pets to stay for free?
Although they can’t stay for free, pets are welcome at Hyatt Regency Jacksonville for a fee of USD 100 per accommodation, per night.
Does Hyatt Regency Jacksonville have connecting rooms?
Yes, you can book connecting guestrooms at this hotel for your group or family vacation.
How far is the airport from Hyatt Regency Jacksonville?
The closest major airport to Hyatt Regency Jacksonville is Jacksonville, FL (CRG-Jacksonville Executive at Craig), which is 10.7 mi away (18 minutes by car). Another top airport is Jacksonville International Airport (JAX), which is located 15.1 mi away (20-minute drive).
Are there rooms with balconies that I can book at Hyatt Regency Jacksonville?
No, there aren’t any guestrooms with balconies at Hyatt Regency Jacksonville.
Does Hyatt Regency Jacksonville have a wedding venue?
There are wedding services available at Hyatt Regency Jacksonville if that’s in your vacation plans.