Russ Hill Hotel

3.0 star property
Hotel in Horley with 24-hour front desk and coffee shop/cafe

Choose dates to view prices

Photo gallery for Russ Hill Hotel

Interior
Exterior detail
Twin Room | In-room safe, desk, iron/ironing board, rollaway beds
Bar (on property)
Reception
Reviews
5.8

Popular amenities

  • 24/7 front desk24/7 front desk24/7 front desk
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Breakfast availableBreakfast availableBreakfast available
  • HousekeepingHousekeepingHousekeeping
  • Parking includedParking includedParking included

Explore the area

Map
Charlwood, Gatwick, Horley, England, RH6 0EL
  • Popular LocationTilgate Park12 min drive
  • Popular LocationK2 Crawley Leisure Center13 min drive
  • Popular LocationManor Royal Business Park16 min drive
  • AirportLondon (LGW-Gatwick)16 min drive

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Room options

Twin Room

  • 135 sq ft
  • Sleeps 2
  • 2 Twin Beds

Family Room

  • 228 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Double Room

  • 135 sq ft
  • Sleeps 2
  • 1 Double Bed

Single Room

  • 79 sq ft
  • Sleeps 1
  • 1 Twin Bed

Similar properties

About the neighborhood

Horley

Located within 2 miles (3 km) of Gatwick Aviation Museum, Russ Hill Hotel places you within a few miles (5 km) of Manor Royal Business Park. This 190-room hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free self parking.

What's nearby

  • Gatwick Aviation Museum - 4 min drive
  • Tilgate Park - 12 min drive
  • County Mall Shopping Centre - 12 min drive
  • K2 Crawley Leisure Center - 13 min drive
  • Manor Royal Business Park - 16 min drive

Getting around

  • Ifield Station - 9 min drive
  • The nearest major airports are:<br />Gatwick Airport (LGW): 17-min drive, 10.4 mi/16.8 km<br /> Heathrow Airport (LHR): 67-min drive, 47.5 mi/76.4 km<br /> London City Airport (LCY): 70-min drive, 37.7 mi/60.7 km<br /> <p>The preferred airport is Gatwick Airport (LGW). </p>

Restaurants

  • ‪McDonald's - ‬10 min drive
  • ‪The Surrey Oaks - ‬7 min drive
  • ‪Langley Green Kebab Centre - ‬9 min drive
  • ‪The Half Moon - ‬3 min drive
  • ‪Caffe Kix - ‬10 min drive

About this property

Russ Hill Hotel

Hotel in Horley with 24-hour front desk and coffee shop/cafe
Russ Hill Hotel features free WiFi in public areas and a garden. You can take advantage of free parking, along with a shuttle from the hotel to the airport (available 24 hours) for GBP 9.00 per vehicle one-way. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables. Additional amenities include a water dispenser and a fireplace in the lobby.
Guests can expect to find WiFi and TVs. Bathrooms offer hair dryers and free toiletries. Coffee makers, safes, and desks are also standard. Housekeeping is available on request.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 7 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 9:30 AM for a fee: GBP 10.50 for adults and GBP 5.25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Ruspers Restaurant
  • The Garden Lounge Bar

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

This property will be closed from November 30 2022 to October 31 2023 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 1 year old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for GBP 10.00 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 10.50 for adults and GBP 5.25 for children
  • Fee for in-room wireless internet: GBP 7 per 24-hour period (rates may vary)
  • Airport shuttle fee: GBP 9.00 per vehicle (one-way)
  • Airport shuttle fee per child: GBP 4.50 (one-way)
  • Rollaway bed fee: GBP 10.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-midnight
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient departures, you can take advantage of the airport drop-off service (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Russ Hill Horley
Russ Hill Hotel Horley
Hotel Russ Hill
Russ Hill Hotel Hotel
Russ Hill Hotel Horley
Russ Hill Hotel Hotel Horley

Frequently asked questions

Are free cancellation options available at Russ Hill Hotel?

Russ Hill Hotel offers free cancellation on select room rates. For specific requirements, review the cancellation policy on our site.

What can I see near Russ Hill Hotel?

This hotel is located in Horley, close to Crawley Town Hall, County Mall Shopping Centre, and Hawth Theatre. You'll also find Gatwick Aviation Museum and Ifield Golf Club within a short drive.

Is parking available on site at Russ Hill Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Russ Hill Hotel include a casino on the premises?

No, Russ Hill Hotel doesn't have a casino.

Will I find an indoor pool at Russ Hill Hotel?

No, there is no indoor pool at this hotel.

Is Russ Hill Hotel good for couples?

Couples will appreciate amenities like a bar, a restaurant, and a garden at this hotel.

Are there hot tubs at Russ Hill Hotel?

No, this hotel doesn't have a spa tub.

Does Russ Hill Hotel have a restaurant with a breakfast menu?

Yes, Russ Hill Hotel serves an English breakfast for a surcharge each morning at Ruspers Restaurant.

Will Russ Hill Hotel allow pets to stay free of charge?

No, pets aren't allowed at Russ Hill Hotel.

Does Russ Hill Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Russ Hill Hotel?

The closest major airport to Russ Hill Hotel is Gatwick Airport (LGW), which is 10.4 mi away (17 minutes by car). Another top airport is Heathrow Airport (LHR), which is around 24.1 mi away.

Are there rooms with balconies that I can book at Russ Hill Hotel?

No, there aren't any guestrooms with balconies at Russ Hill Hotel.

Russ Hill Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 85 out of 1001 reviews" "
Rating 8 - Good. 237 out of 1001 reviews" "
Rating 6 - Okay. 283 out of 1001 reviews" "
Rating 4 - Poor. 207 out of 1001 reviews" "
Rating 2 - Terrible. 189 out of 1001 reviews" "

6.4/10

Cleanliness

6.4/10

Staff & service

6.0/10

Amenities

5.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

jacob

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2021

6/10 Okay

Dawn

Liked: Cleanliness, staff & service
Hotel wasn’t too bad. Bad signal On phone for internet’
Stayed 1 night in Oct 2020

10/10 Excellent

Gary

Stayed 1 night in Mar 2020

4/10 Poor

Geoffrey

Liked: Cleanliness, staff & service
Disliked: Room comfort
Hard pillows and broken TV
Room was OK but mattress has seen better days and we didn't like the large hard pillows. My wife woke up with a stiff neck. Two smaller soft pillows would be better. Also it was impossible to watch TV as the sound and picture were broken due to a bad connection to the aerial.
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Staff were friendly, hotel is out the way and run down.
Stayed 1 night in Mar 2020

4/10 Poor

Linda

Liked: Cleanliness
Disliked: Room comfort
One to miss
Good check in but terrible room ! No window bathroom door would not close electric table light had a faulty switch so had to turn off at the wall and not sound proof so aircraft notice was terrible
Stayed 1 night in Mar 2020

6/10 Okay

Beatriz

Disliked: Cleanliness, property conditions & facilities, room comfort
Not
The Roman was very small. Carpets need cleaning.Staff were friendly
Stayed 1 night in Mar 2020

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, room comfort
Not the best
Had to wait at reception for over 15 mins with no acknowledgement or apology for wait. Room was like a cell with no windows and only a sky light which let in light at night so resulting in very poor sleep. Bath room was dirty which had dried body fluids on the shower wall. I will never stay here again. No phone signal either
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for Money. Looking a bit tired would be spectacular if updated.
Stayed 2 nights in Mar 2020