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The Mercer

4.0 star property
Upscale Art Deco hotel, walk to Soho
VIP Access

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Photo gallery for The Mercer

One-bedroom Executive | Premium bedding, down comforters, Select Comfort beds, in-room safe
Exterior
One-bedroom Executive | Premium bedding, down comforters, Select Comfort beds, in-room safe
One-bedroom Executive | Premium bedding, down comforters, Select Comfort beds, in-room safe
One-bedroom Executive | Bathroom | Combined shower/tub, deep soaking tub, rainfall showerhead
Reviews
8.6

Excellent

Popular amenities

  • Free WiFi
  • Air conditioningAir conditioningAir conditioning
  • GymGymGym
  • LaundryLaundryLaundry
  • 24/7 front desk24/7 front desk24/7 front desk
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
29 Jervois Street, Sheung Wan, Hong Kong
  • Popular LocationSoho6 min walk
  • Popular LocationLan Kwai Fong9 min walk
  • Popular LocationHong Kong Convention and Exhibition Centre4 min drive
  • AirportHong Kong (HKG-Hong Kong Intl.)32 min drive

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Room options

View all photos for One-bedroom Executive

One-bedroom Executive | Premium bedding, down comforters, Select Comfort beds, in-room safe

One-bedroom Executive

  • 600 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Studio Executive

Studio Executive | Premium bedding, down comforters, Select Comfort beds, in-room safe

Studio Executive

  • 400 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Studio Premier

Studio Premier | Premium bedding, down comforters, Select Comfort beds, in-room safe

Studio Premier

  • 430 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Hong Kong

Located in Central & Western District, The Mercer is within a 5-minute walk of PMQ and within 15 minutes of other popular attractions like Soho. The 55 rooms at this 4-star hotel include espresso makers, LED TVs, and Select Comfort beds.

What's nearby

  • Hong Kong - Macau Ferry Terminal - 4 min walk
  • Soho - 6 min walk
  • Lan Kwai Fong - 9 min walk
  • Victoria Harbour - 3 min drive
  • Hong Kong Convention and Exhibition Centre - 4 min drive

Getting around

  • Sheung Wan Station - 2 min walk
  • Hong Kong Central Station - 12 min walk
  • The preferred airport is Hong Kong International Airport (HKG): 33-min drive, 22.5 mi/36.2 km.

Restaurants

  • ‪2 Cafe - ‬2 min walk
  • ‪Samsen - ‬1 min walk
  • ‪蘇杭冰室 - ‬1 min walk
  • ‪Cafe Queen's - ‬1 min walk
  • ‪Zoo - ‬1 min walk

About this property

The Mercer

Upscale Art Deco hotel, walk to Soho
Guests of The Mercer enjoy features like a 24-hour gym, free WiFi in public areas, and laundry facilities. Transportation is made easy with limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage.
LED TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Select Comfort beds with premium bedding and down comforters ensure a restful night, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Other standard amenities include espresso makers, free local calls, and laptop-compatible safes.
Recreational amenities at the hotel include a 24-hour fitness center.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 31 floors
  • Art Deco architecture
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • LED TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Mercer Boutique
Mercer Boutique Hong Kong
Mercer Boutique Hotel
Mercer Boutique Hotel Hong Kong
Mercer Hong Kong Hotel
Mercer Hong Kong
The Mercer Hotel Hong Kong
Citadines Mercer Hong Kong Hotel
Citadines Mercer Hotel
Citadines Mercer
The Mercer Boutique Hotel
Citadines Mercer Hong Kong Aparthotel
Citadines Mercer Aparthotel
The Mercer Hong Kong
The Mercer Hotel
The Mercer Hong Kong
The Mercer Hotel Hong Kong
Citadines Mercer Hong Kong

Frequently asked questions

Are free cancellation options available at The Mercer?

The Mercer offers free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at The Mercer?

As of Jun 14, 2024, prices found for a 1-night stay for 2 adults at The Mercer on Jun 19, 2024 start from $201.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to The Mercer?

This hotel is situated in Central & Western District, just steps from Hong Kong - Macau Ferry Terminal, and within a 10-minute walk of Soho and Lan Kwai Fong. You'll also find The Peak Tram and Victoria Harbour within a short drive.

Will I be able to park at The Mercer?

No, there isn't parking available at the hotel.

Does The Mercer include a casino on the premises?

No, The Mercer doesn't have a casino.

Is there an indoor pool at The Mercer?

No, there is no indoor pool at this hotel.

Is The Mercer good for couples?

Amenities that appeal to couples at this hotel include a soaking tub, a comfy mattress, and Netflix.

Does The Mercer have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Mercer have a restaurant with a breakfast menu?

No, The Mercer doesn't have a restaurant that serves breakfast.

Does The Mercer allow pets to stay for free?

No, pets aren't allowed at The Mercer.

Does The Mercer have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to The Mercer?

The closest major airport to The Mercer is Hong Kong International Airport (HKG), which is 22.5 mi away (33 minutes by car).

Are there rooms with balconies that I can book at The Mercer?

No, there aren't any guestrooms with balconies at The Mercer.

The Mercer Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 447 out of 960 reviews" "
Rating 8 - Good. 398 out of 960 reviews" "
Rating 6 - Okay. 65 out of 960 reviews" "
Rating 4 - Poor. 30 out of 960 reviews" "
Rating 2 - Terrible. 20 out of 960 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
This is a serviced apartment building, not a hotel. Good for long trips if you want to do your own laundry, but not good for short business trips since they don't have room service and the external laundry service takes 3 days.
Stayed 6 nights in Oct 2023

2/10 Terrible

Riki

Business traveler, Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Aircon was extremely noisy. Room flooded when using the shower.
Stayed 5 nights in Sep 2023

6/10 Okay

Brenda, Burbank

Traveled with partner
Liked: Cleanliness
The property is located near the financial center and once we figured our way around we found the metro station nearby. The staff did not understand us and there were no maps of the area. The backing of our curtains were ripped and need to be replaced. Housekeeping was very good and the suite was comfortable.
Stayed 4 nights in May 2023

8/10 Good

Steve

Stayed 2 nights in Apr 2023

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2023

6/10 Okay

Siew Fuang Violet

Liked: Staff & service
Conveniently located near the MTR and within walking distance to Central, with many F&B options nearby.
Stayed 4 nights in Mar 2023

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service
Difficult to locate as located within meandering side streets and as surrounded by tall buildings everywhere, pinpointing on google map difficult. Location seemed a little on the derelict side. Didn’t feel safe walking back late at night. Charged HKD500 as deposit which wasn’t made aware prior to booking on Expedia. Queries staff at check-in, but was just told this is how they do it and if I wanted clarification, I needed to take it up with booking agent.The money has already been charged on my card. Am awaiting to see if it will be refunded. Complimentary beverages turned out to be two bottles of cheap soft drinks which other hotels would’ve given for free anyway. No room upgrade - was told already booked the best. Could’ve at least given a room on taller floor. Room smelled stuffy and unused for a long time. Not sure if it was cleaned prior to checking in.
Stayed 1 night in Mar 2023

10/10 Excellent

Yi-Ting

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and very convenient with lots restaurants nearby. Room was clean and I enjoyed the modern look.
Stayed 1 night in Feb 2023

10/10 Excellent

Candy, Hong Kong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with lots of restaurants around. Near the SOHO and Lan Kwai Fong and Donki where you can do late night shopping and eating. Room is clean. TV with lots of channel and you can view Netflix and Youtube on the big screen. Bed is too soft.
Stayed 1 night in Oct 2020