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HESTA Hakone

2.5 star property
Guesthouse in Hakone

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Photo gallery for HESTA Hakone

Exterior
Public bath
Free WiFi
Room, Non Smoking (Run of House) | Free WiFi
Lobby
Reviews
8.0

Very good

Popular amenities

  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning
  • Free WiFiFree WiFiFree WiFi

Check-in time

4:00 PM

Check-out time

10:00 AM

Explore the area

Map
Motohakone 159-205, Hakone-cho, Hakone, Kanagawa, 250-0522
  • Popular LocationŌwakudani5 min drive
  • Popular LocationLake Ashi8 min drive
  • Popular LocationHakone Kowakien Yunessun10 min drive
  • AirportTokyo (HND-Haneda)110 min drive

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Room options

View all photos for Shared Dormitory

Free WiFi

Shared Dormitory

  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Twin Room, Non Smoking

Free WiFi

Twin Room, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Shared Dormitory

Basic Shared Dormitory | Free WiFi

Basic Shared Dormitory

  • Sleeps 2
  • 1 Twin Bunk Bed

View all photos for Japanese Western Style Room, Non Smoking

Free WiFi

Japanese Western Style Room, Non Smoking

8/10 Very Good
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

Similar properties

Exterior
root hakone
Free WiFi
Air conditioning
Parking available
Bar
8.4 out of 10, Very Good, (8)
The price is $65
per night
$71 total
includes taxes & fees
Jun 29 - Jun 30
root hakone

About the neighborhood

Hakone

HESTA Hakone places you next to Sengokuhara Onsen and within a 10-minute walk of Hakone Pirate Ship. This 22-room guesthouse welcomes guests with in-room amenities like refrigerators, electric kettles, and TVs.
View more Guest Houses in HakoneOpens in a new window

What's nearby

  • Ōwakudani - 5 min drive
  • Hakone Ropeway - 5 min drive
  • Pola Museum of Art - 7 min drive
  • Lake Ashi - 8 min drive
  • Hakone Kowakien Yunessun - 10 min drive

Getting around

  • Kowakidani Station - 10 min drive
  • Hakone Miyanoshita Station - 12 min drive
  • The nearest major airport is Haneda Airport (HND): 110-min drive, 75.3 mi/121.1 km.

Restaurants

  • ‪大涌谷くろたまご館 - ‬5 min drive
  • ‪箱根ロープウェイ株式会社桃源台駅 - ‬11 min walk
  • ‪涌わくキッチン - ‬5 min drive
  • ‪大涌谷駅食堂 - ‬5 min drive
  • ‪Cafe Tune - ‬7 min drive

About this property

HESTA Hakone

Guesthouse in Hakone
At HESTA Hakone, guests have access to free WiFi in public areas, microwave in a common area, and laundry facilities. Front-desk staff can help with luggage storage, and provide local restaurant recommendations. This smoke-free guesthouse also has a TV in a common area.
Guests can enjoy free WiFi and TVs. Bathrooms have hair dryers, toilets with an electronic bidet, and slippers. Refrigerators and electric kettles are other standard amenities. Bathrooms are shared.
Public bath/onsen services include a yukata (Japanese robe).

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking options include a carport

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave

Spa

  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Shared bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 20

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 2 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Towels fee: JPY 220 per person, per night (or guests may bring their own)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-9:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 20
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Hotel Registry Number: 神奈川県指令小保29-80
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • There are no elevators.

Property is also known as

HESTA Hakone Hakone
HESTA Hakone Guesthouse
The Grand Resort Hakone
HESTA Hakone Guesthouse Hakone

Frequently asked questions

Is a free cancellation option available at HESTA Hakone?

HESTA Hakone offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at HESTA Hakone?

As of Jun 15, 2024, prices found for a 1-night stay for 2 adults at HESTA Hakone on Jun 16, 2024 start from $42.37, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to HESTA Hakone?

This guesthouse in Hakone is within a 10-minute walk of Sengokuhara Onsen and Hakone Pirate Ship. You'll also find Lake Ashi and Hakone Kowakien Yunessun within a short drive.

Is parking available on site at HESTA Hakone?

Yes, there is a carport.

Does HESTA Hakone feature a casino at the property?

No, HESTA Hakone doesn't have a casino.

Is there an indoor pool at HESTA Hakone?

No, there is no indoor pool at this guesthouse.

Does HESTA Hakone have a hot tub?

No, this guesthouse doesn't have a spa tub.

Does HESTA Hakone have a restaurant with a breakfast menu?

No, HESTA Hakone doesn't have a restaurant that serves breakfast.

Does HESTA Hakone allow pets to stay for free?

No, pets aren't allowed at HESTA Hakone.

Does HESTA Hakone have connecting rooms?

No, there aren't connecting guestrooms at this guesthouse.

Can I book a room with a balcony at HESTA Hakone?

No, there aren't any accommodations with balconies at HESTA Hakone.

HESTA Hakone Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 21 out of 53 reviews" "
Rating 8 - Good. 16 out of 53 reviews" "
Rating 6 - Okay. 12 out of 53 reviews" "
Rating 4 - Poor. 3 out of 53 reviews" "
Rating 2 - Terrible. 1 out of 53 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great! Older, but in very good shape. The town is small, and there was only one restaurant open for dinner.
Stayed 1 night in Jun 2024

4/10 Poor

Vicent

8/10 Good

BEE BEE

Stayed 1 night in Nov 2023

4/10 Poor

Feng Ren

Liked: Staff & service
Disliked: Cleanliness, amenities
There is not much dining options around this hotel. The counter has some snacks and instant noodles, and there are vending machines selling microwave food. Which are rather poor choices of food. My toilet also reeks of urine stench. Because the toilet is separate from the shower and there is no drainage in the toilet floor, you can’t wash the toilet and get rid of the stench. The room makes use of motion sensors for lighting in certain areas. You can brush your teeth at the sink directly behind the door, but the light will turn off around 30 seconds and you will have to activate the motion sensor again while still brushing your teeth. If the hotel can make improvement on these areas, then the stay will be more enjoyable and less stressful.
Stayed 1 night in Nov 2023

8/10 Good

Daphne

Traveled with partner
Liked: Cleanliness
For an economy property, it was fine. A little tricky to find and no food service on property ( a 15 minute walk downhill to a lovely Japanese restaurant for dinner, but nothing opened in the area in the morning)
Stayed 1 night in Oct 2023

8/10 Good

Alison

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A little far from all the attractions. Not much around. All the restaurants close by 4pm. Even the only convenience store at the station closes at 5pm. Only vending machine food are available.
Stayed 2 nights in Oct 2023

8/10 Good

Stephen

Stayed 1 night in Jul 2023

10/10 Excellent

Julie Ann

Traveled with group
Liked: Staff & service, property conditions & facilities
The room was spacious, the staff was polite, & the place is homy
Stayed 1 night in Dec 2021

8/10 Good

Jun

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
とても清潔！
建物は年数が経っているものの、とてもキレイに管理されていて満足出来ました。お風呂の温度が微温かったのでもう少し温度が高いと良いと感じました。また、利用させていただきたいと思います。ありがとうございました。
Stayed 1 night in Feb 2024

10/10 Excellent

しんぺい

Stayed 1 night in Feb 2024