Hyatt Regency Hakone Resort and Spa

4.5 star property
Luxury spa resort near Hakone Gora Park

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Photo gallery for Hyatt Regency Hakone Resort and Spa

Room, 2 Twin Beds, Mountain View | Mountain view
Land view from property
Room, 2 Twin Beds (Tatami) | Hypo-allergenic bedding, minibar, in-room safe, desk
3 restaurants, breakfast, lunch, dinner served; French cuisine
Lobby
Reviews
9.4

Exceptional

Popular amenities

  • Restaurant
  • Hot Tub
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included

Explore the area

Map
1320 Gora Hakone-machi, Ashigarashimo-gun, Hakone, Kanagawa-ken, 250-0408
  • Popular LocationHakone Gora Park11 min walk
  • Popular LocationHakone Kowakien Yunessun3 min drive
  • Popular LocationHakone Open Air Museum4 min drive

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Room options

Deluxe Room, 2 Twin Beds (Dog Friendly)

  • 783 sq ft
  • Sleeps 5
  • 2 Twin Beds

Room, 2 Twin Beds

9/10 Wonderful
  • 603 sq ft
  • Sleeps 4
  • 2 Twin Beds

Deluxe Room, 2 Twin Beds

9.5/10 Exceptional
  • 786 sq ft
  • Sleeps 5
  • 2 Twin Beds

Room, 2 Twin Beds, Mountain View

9.6/10 Exceptional
  • 605 sq ft
  • Sleeps 4
  • 2 Twin Beds

Regency, Executive Suite

  • 1001 sq ft
  • Sleeps 5
  • 2 Twin Beds

Room, 2 Twin Beds (Tatami)

9.7/10 Exceptional
  • 721 sq ft
  • Sleeps 6
  • 2 Twin Beds

Similar properties

About the neighborhood

Hakone

Located in Gora within a short walk of Hakone Gora Park, Hyatt Regency Hakone Resort and Spa is within 2 miles (3 km) of other popular sights such as Hakone Kowakien Yunessun. This 80-room, 4.5-star resort has conveniences like a full-service spa, free in-room WiFi, and free self parking.

What's nearby

  • Hakone Gora Park - 11 min walk
  • Hakone Kowakien Yunessun - 3 min drive
  • Ōwakudani - 3 min drive
  • Hakone Open Air Museum - 4 min drive
  • Lake Ashi - 11 min drive

Getting around

  • Kowakidani Station - 4 min drive
  • Hakone Gora Station - 15 min walk
  • The preferred airport is Narita Intl. Airport (NRT): 84.1 mi/135.4 km. <p>Distances from the property's location to the airport are straight-line distances and may not reflect the actual travel distance. </p>

Restaurants

  • ‪COFFEE CAMP - ‬15 min walk
  • ‪みょうじん - ‬5 min drive
  • ‪GORA BREWERY & GRILL - ‬15 min walk
  • ‪ラウンジ花影 - ‬12 min walk
  • ‪リビングルーム - ‬1 min walk

About this property

Hyatt Regency Hakone Resort and Spa

Luxury spa resort near Hakone Gora Park
A full-service spa, free WiFi in public areas, and a spa tub are featured at Hyatt Regency Hakone Resort and Spa. There's free parking and a free train station shuttle. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and securing valuables. Other amenities at this luxury resort include meeting rooms, conference space, and a library.
Guests can expect to find free WiFi and wired Internet, plus LCD TVs with satellite channels and DVD players. Bathrooms offer hair dryers, toilets with an electronic bidet, toothbrushes and toothpaste, and slippers. Refrigerators, minibars, and free newspapers are also standard.
Recreational amenities at the resort include a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples. Services include facials, detox wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free train station pick-up and drop-off shuttle from 10:00 AM to 6:30 PM
  • Train station shuttle on request
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:30 AM for a fee: JPY 4,859 per person
  • 3 restaurants
  • A bar/lounge
  • Couples/private dining

Restaurants on site

  • Dining Room Sushi
  • Dining Room Western
  • Living Room

Things to do

  • Designer stores
  • Full-service spa
  • Hot springs
  • Library
  • Spa tub
  • TV in common areas

Family friendly

  • Children's dinnerware
  • DVD player
  • Free crib
  • Highchair
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,141 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot/mineral springs
  • Hydrotherapy
  • Indoor mineral hot springs (onsen)
  • Massage
  • Reflexology
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • DVD player
  • LCD TV with cable/satellite channels

Food and drink

  • Limited room service
  • Microwave on request
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests who wish to enjoy dinner service at any onsite restaurant during their stay are encouraged to contact the property before arrival to make a reservation.
Dinner is not included in the half board rate plan for children age 12 or younger.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: JPY 150 per person, per night. This fee does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately JPY 4859 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the free shuttle service to and from the train station. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Hakone Hyatt Regency
Hakone Resort
Hyatt Hakone
Hyatt Regency Hakone
Hyatt Regency Hakone Resort
Hyatt Regency Hakone Hotel Hakone-Machi
Hyatt Regency Hakone Machi
Hyatt Regency Hakone Resort Spa
Hyatt Regency Hakone Hakone
Hyatt Regency Hakone Resort Spa
Hyatt Regency Hakone Resort and Spa Resort
Hyatt Regency Hakone Resort and Spa Hakone
Hyatt Regency Hakone Resort and Spa Resort Hakone

Frequently asked questions

Are free cancellation options available at Hyatt Regency Hakone Resort and Spa?

Hyatt Regency Hakone Resort and Spa offers free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hyatt Regency Hakone Resort and Spa?

As of Jun 15, 2024, prices found for a 1-night stay for 2 adults at Hyatt Regency Hakone Resort and Spa on Jun 16, 2024 start from $251.58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Hyatt Regency Hakone Resort and Spa?

This resort is situated in Gora within a short 11-minute walk of Hakone Gora Park and also 9 minutes on foot from Hakone Museum of Art. You'll also find Hakone Kowakien Yunessun and Ōwakudani within a short drive.

Will I be able to park at Hyatt Regency Hakone Resort and Spa?

Yes, self parking is offered for free at the resort. Though parking is limited, accessible parking and electric car charging are also available.

Is a spa located at Hyatt Regency Hakone Resort and Spa?

There is a full-service spa available for guests to enjoy and services include detox wraps, hot springs, aromatherapy, and massages.

Does Hyatt Regency Hakone Resort and Spa include a casino on the premises?

No, Hyatt Regency Hakone Resort and Spa doesn't have a casino.

Is there an indoor pool at Hyatt Regency Hakone Resort and Spa?

No, this resort doesn't have an indoor pool; however, there is a spa tub.

Is Hyatt Regency Hakone Resort and Spa a good place to stay for couples?

There are plenty of amenities for couples at this resort, including a bar, 3 restaurants, and a full-service spa.

Are there hot tubs at Hyatt Regency Hakone Resort and Spa?

Yes, this resort has a spa tub.

Does Hyatt Regency Hakone Resort and Spa feature a restaurant that includes a breakfast menu?

Yes, Hyatt Regency Hakone Resort and Spa has 3 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Does Hyatt Regency Hakone Resort and Spa allow pets to stay for free?

No, pets aren't allowed at Hyatt Regency Hakone Resort and Spa though service animals are welcome.

Does Hyatt Regency Hakone Resort and Spa have connecting rooms?

No, this resort doesn't feature connecting guestrooms.

Can I book a room with a balcony at Hyatt Regency Hakone Resort and Spa?

Yes, some guestrooms at Hyatt Regency Hakone Resort and Spa offer a furnished balcony and may feature mountain views.

Hyatt Regency Hakone Resort and Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 572 out of 794 reviews" "
Rating 8 - Good. 172 out of 794 reviews" "
Rating 6 - Okay. 28 out of 794 reviews" "
Rating 4 - Poor. 14 out of 794 reviews" "
Rating 2 - Terrible. 8 out of 794 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ramtin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with friendly staff. However, not walkable distance from major attractions in town.
Stayed 1 night in Feb 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very nice and helpful. Spa services were great.👍
Stayed 2 nights in Mar 2024

10/10 Excellent

Paul

👍

6/10 Okay

Siju

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Irene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel but I drink better coffee/ tea at home
Always enjoy my stay at this property but was disappointed this time with breakfast. They no longer serve drinks to order instead a big thermos for coffee and tea were on the counter, of course taste was subpar. The manager saw my surprise at this and offered drinks to order but I believe this should be a minimum standard for a brand like Hyatt Regency. In my humble opinion, you don’t need curry in the morning buffet but you should offer quality coffee and tea to kick off the day pleasantly.
Stayed 2 nights in Feb 2024

10/10 Excellent

Zayne

Liked: Cleanliness, staff & service, property conditions & facilities
recommended
Stayed 2 nights in Feb 2024

8/10 Good

ching-chien

Stayed 2 nights in Feb 2024

10/10 Excellent

Michael

Stayed 3 nights in Feb 2024

10/10 Excellent

Yuka

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were well trained. Wish more staff had no masks on though.
Stayed 1 night in Feb 2024