Luxury Downtown Dallas Stay by Amyfinehouse

4.0 star property
Art Deco Dallas hotel in Downtown Dallas with free valet parking
VIP Access

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your current months are October, 2024 and November, 2024.
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Photo gallery for Luxury Downtown Dallas Stay by Amyfinehouse

Panoramic Apartment, 2 Bedrooms, Ensuite, City View | In-room dining
Panoramic Apartment, 2 Bedrooms, Ensuite, City View | In-room dining
Exclusive Apartment, 3 Bedrooms, Ensuite, Pool View | Premium bedding, down comforters, pillowtop beds, individually decorated
Shower, free toiletries, hair dryer, bathrobes
Exterior detail

Reviews

8.0 out of 10

Very good

Popular amenities

  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • Pool
    Pool
  • Parking included
    Parking included
  • Gym
    Gym
  • Laundry
    Laundry

Explore the area

Map
500 S Ervay St, Dallas, TX, 75201
    Kay Bailey Hutchison Convention Center
    5 min walk
    Majestic Theater
    9 min walk
    Dallas Farmer's Market
    10 min walk
    Dallas, TX (JDB-Downtown Heliport)
    13 min walk
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Room options

Exclusive Apartment, 3 Bedrooms, City View, Executive Level

  • 1538 sq ft
  • City view
  • Sleeps 10
  • 1 King Bed and 3 Queen Beds

Signature Loft, 3 Bedrooms, 2 Bathrooms, City View

  • 1538 sq ft
  • City view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Premium Loft, 2 Bedrooms, City View, Executive Level

  • 1245 sq ft
  • City view
  • Sleeps 8
  • 1 King Bed and 1 Queen Bed

Royal Apartment, 2 Bedrooms, Kitchen, City View

  • 1352 sq ft
  • City view
  • Sleeps 8
  • 1 King Bed and 1 Queen Bed

Grand Apartment, 1 King Bed with Sofa bed, Kitchen, Pool View

  • 890 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Exclusive Apartment, 3 Bedrooms, Kitchen, Pool View

  • 1538 sq ft
  • Sleeps 8
  • 2 King Beds and 1 Queen Bed

Elite Apartment, 3 Bedrooms, Pool View, Executive Level

  • 1538 sq ft
  • Sleeps 8
  • 2 King Beds and 1 Queen Bed

Panoramic Apartment, 2 Bedrooms, Ensuite, City View

  • 1210 sq ft
  • City view
  • Sleeps 7
  • 1 King Bed and 1 Queen Bed

Signature Apartment, 2 Bedrooms, Concierge Service, City View

  • 1210 sq ft
  • City view
  • Sleeps 8
  • 1 King Bed and 1 Queen Bed

Exclusive Apartment, 3 Bedrooms, Ensuite, Pool View

  • 1538 sq ft
  • Sleeps 8
  • 2 King Beds and 1 Queen Bed

Grand Apartment, 2 Bedrooms, City View, Executive Level

  • 1352 sq ft
  • City view
  • Sleeps 8
  • 1 King Bed and 1 Queen Bed

Presidential Loft, 1 Bedroom, City View, Executive Level

  • 1139 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed

Premium Apartment, 3 Bedrooms, Kitchen, City View

  • 1423 sq ft
  • City view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Comfort Apartment, 1 King Bed with Sofa bed, Concierge Service, City View

  • 890 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Premium Apartment, 3 Bedrooms, 2 Bathrooms, City View

  • 1423 sq ft
  • City view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Premium Loft, 2 Bedrooms, Kitchen, City View

  • 1245 sq ft
  • City view
  • Sleeps 8
  • 1 King Bed and 1 Queen Bed

Exclusive Apartment, 3 Bedrooms, Kitchen, City View

  • 1352 sq ft
  • City view
  • Sleeps 8
  • 1 King Bed, 3 Queen Beds and 1 Queen Sofa Bed

Signature Apartment, 3 Bedrooms, City View, Executive Level

  • 1210 sq ft
  • City view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Exclusive Apartment, 3 Bedrooms, 2 Bathrooms, City View

  • 1352 sq ft
  • City view
  • Sleeps 8
  • 1 King Bed, 3 Queen Beds and 1 Queen Sofa Bed

Premium Apartment, 3 Bedrooms, City View, Executive Level

  • 1538 sq ft
  • City view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Superior Apartment, 2 Bedrooms, Ensuite, City View

  • 1210 sq ft
  • City view
  • Sleeps 7
  • 2 Queen Beds and 1 Queen Sofa Bed

Exclusive Apartment, 2 Bedrooms, Ensuite, Ground Floor

  • 1423 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Executive Apartment, 1 King Bed with Sofa bed, Kitchen, City View

  • 1139 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Design Apartment, 2 Bedrooms, Concierge Service, City View

  • 1245 sq ft
  • City view
  • Sleeps 8
  • 1 King Bed and 1 Queen Bed

Presidential Apartment, 2 Bedrooms, City View, Executive Level

  • 1352 sq ft
  • City view
  • Sleeps 8
  • 1 King Bed and 1 Queen Bed

Romantic Apartment, 2 Bedrooms, City View, Executive Level

  • 1352 sq ft
  • City view
  • Sleeps 8
  • 1 King Bed and 1 Queen Bed

Premium Apartment, 1 King Bed with Sofa bed, Kitchen, City View

  • 890 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Premier Apartment, 2 Bedrooms, Concierge Service, City View

  • 1252 sq ft
  • City view
  • Sleeps 8
  • 1 King Bed and 1 Queen Bed

Luxury Apartment, 2 Bedrooms, City View, Executive Level

  • 1352 sq ft
  • City view
  • Sleeps 8
  • 1 King Bed and 1 Queen Bed

Elite Apartment, 2 Bedrooms, City View, Executive Level

  • 1352 sq ft
  • City view
  • Sleeps 8
  • 1 King Bed and 1 Queen Bed

Premium Apartment, 1 Bedroom, Ensuite, City View

  • 1281 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Futon

Grand Apartment, 2 Bedrooms, Ensuite, City View

  • 1300 sq ft
  • City view
  • Sleeps 7
  • 2 King Beds and 1 Queen Sofa Bed

Exclusive Apartment, 3 Bedrooms, Concierge Service, City View

  • 1538 sq ft
  • City view
  • Sleeps 10
  • 1 King Bed and 3 Queen Beds

Signature Apartment, 2 Bedrooms, 2 Bathrooms, City View

  • 1352 sq ft
  • City view
  • Sleeps 7
  • 2 King Beds and 1 Queen Sofa Bed

Similar properties

About the neighborhood

Dallas

Located in Downtown Dallas within a short walk of Kay Bailey Hutchison Convention Center, Luxury Downtown Dallas Stay by Amyfinehouse is within a mile (2 km) of other popular sights such as Dallas World Aquarium. This 4-star hotel has 34 guestrooms and offers an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Kay Bailey Hutchison Convention Center - 5 min walk
  • Majestic Theater - 9 min walk
  • Dallas World Aquarium - 17 min walk
  • Reunion Tower - 17 min walk
  • American Airlines Center - 3 min drive

Getting around

  • St Paul Station - 10 min walk
  • Dallas Union Station - 14 min walk
  • The nearest major airports are:<br />Love Field Airport (DAL): 22-min drive, 8.1 mi/13 km<br /> Dallas-Fort Worth Intl. Airport (DFW): 27-min drive, 20.6 mi/33.2 km<br /> <p>The preferred airport is Dallas-Fort Worth Intl. Airport (DFW). </p>

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Press Box Grill - ‬7 min walk
  • ‪Waterproof - ‬8 min walk
  • ‪The Crafty Irishman - ‬6 min walk
  • ‪Pegasus City Brewery - ‬4 min walk

About this property

Luxury Downtown Dallas Stay by Amyfinehouse

Art Deco Dallas hotel in Downtown Dallas with free valet parking
At Luxury Downtown Dallas Stay by Amyfinehouse, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for USD 70 per person one-way. Helpful staff can provide dry cleaning/laundry services, concierge services, and luggage storage. Additional amenities include meeting rooms, a business center, and an arcade/game room.
Guests can expect to find free WiFi and 55-inch Smart TVs with digital channels and Netflix. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other amenities include kitchens, washers/dryers, and dining areas.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, Portuguese, Spanish, Swahili, Yoruba

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Daily full breakfast available 8:00 AM to 11:30 AM for a fee: USD 50 for adults and USD 50 for children
  • A coffee shop/cafe
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Guest365 ToGo

Things to do

  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Children's dinnerware
  • Dining table
  • Free rollaway/extra bed
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Virtual front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • Business center
  • Coworking space

Outdoors

  • Barbecue grill
  • Outdoor furniture

Spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1910
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Blender
  • Champagne service
  • Chef service
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Electric kettle
  • Free bottled water
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Mobile key entry
  • Separate sitting area
  • Washer/dryer
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of USD 129 at check-out

Access methods

Access code, private entrance

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available

Property payment types

Important information

Fees

  • A damage deposit of USD 200 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 50 for adults and USD 50 for children
  • Airport shuttle fee: USD 70 per person (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: USD 129 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and window guards
This property is professionally cleaned
  • Check-in: 3:00 PM—-5:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
Checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards.
  • The property is professionally cleaned.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.

Property is also known as

Dallas Stay By Amyfinehouse
Modern Dtn Dallas Stay by Amyfinehouse
Luxury Downtown Dallas Stay by Amyfinehouse Hotel
Luxury Downtown Dallas Stay by Amyfinehouse Dallas
Luxury Downtown Dallas Stay by Amyfinehouse Hotel Dallas

Frequently asked questions

Is free cancellation available at Luxury Downtown Dallas Stay by Amyfinehouse?

Luxury Downtown Dallas Stay by Amyfinehouse provides free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Luxury Downtown Dallas Stay by Amyfinehouse?

As of Sep 20, 2024, prices found for a 1-night stay for 2 adults at Luxury Downtown Dallas Stay by Amyfinehouse on Sep 23, 2024 start from $133.56, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Luxury Downtown Dallas Stay by Amyfinehouse?

This hotel is situated in Downtown Dallas within a short 17-minute walk of Dallas World Aquarium and also 17 minutes on foot from Reunion Tower. You'll also find American Airlines Center and Dallas Market Center within a short drive.

Is parking available on site at Luxury Downtown Dallas Stay by Amyfinehouse?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking is also available for guests.

Is a spa located at Luxury Downtown Dallas Stay by Amyfinehouse?

Spa services at the hotel include couples treatments.

Does Luxury Downtown Dallas Stay by Amyfinehouse feature a casino?

No, Luxury Downtown Dallas Stay by Amyfinehouse doesn't have a casino.

Will I find an indoor pool at Luxury Downtown Dallas Stay by Amyfinehouse?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10:00 AM and 10:00 PM.

What amenities will couples enjoy at Luxury Downtown Dallas Stay by Amyfinehouse?

There are many amenities for couples at this hotel, including Champagne service and access to a chef as well as an outdoor pool.

Are there hot tubs at Luxury Downtown Dallas Stay by Amyfinehouse?

No, there isn't a spa tub at this hotel.

Does Luxury Downtown Dallas Stay by Amyfinehouse feature a restaurant that includes a breakfast menu?

Yes, Luxury Downtown Dallas Stay by Amyfinehouse serves a full breakfast for a surcharge each morning at Guest365 ToGo.

Will Luxury Downtown Dallas Stay by Amyfinehouse allow pets to stay free of charge?

No, pets aren't allowed at Luxury Downtown Dallas Stay by Amyfinehouse though service animals are welcome.

Does Luxury Downtown Dallas Stay by Amyfinehouse have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Luxury Downtown Dallas Stay by Amyfinehouse?

The closest major airport to Luxury Downtown Dallas Stay by Amyfinehouse is Love Field Airport (DAL), which is 8.1 mi away (22 minutes by car). Another top airport is Dallas-Fort Worth Intl. Airport (DFW), which is located 20.6 mi away (27-minute drive).

Are there rooms with balconies at Luxury Downtown Dallas Stay by Amyfinehouse?

No, there aren't any guestrooms with balconies at Luxury Downtown Dallas Stay by Amyfinehouse.

Luxury Downtown Dallas Stay by Amyfinehouse Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 105 out of 200 reviews" "
Rating 8 - Good. 35 out of 200 reviews" "
Rating 6 - Okay. 25 out of 200 reviews" "
Rating 4 - Poor. 10 out of 200 reviews" "
Rating 2 - Terrible. 25 out of 200 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Benjamin

Traveled with partner
Great place, unfortunately we kept getting interrupted by the building staff. Once when staff just walked in because they didn’t know anyone was in there. Super awkward because we were having sexy time in the bedroom with the door open when that occurred. The second time because they were spraying for insects. The female actually yelled at us to open the door which was very off putting. Can’t blame the owner of the place though because they only gave notice they were doing it less than 24 hours before so it wasn’t their fault. The area has a lot of homeless and isn’t the safest place at night but during the day it’s ok.
Stayed 2 nights in May 2024

10/10 Excellent

Marqisha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was closed for just our first day which was a bummer after a long day of travel. However valet was easy to find and work with. Street parking also avail as well as a lot. Access into the building and apartment was smooth. The apartment was as pictured; clean and stocked with everything we needed. The bed was the best part! Noise level inside the apartment was minimal as there were a few big groups staying close by. The store attached to the building was very convenient and even sold food. The jellied was amazing! The host were very attentive and provided us with a discount on our next stay. I highly recommend and would stay again!
Stayed 3 nights in Jun 2024

10/10 Excellent

Ashleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

2/10 Terrible

Michael, Anchorage

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Homeless everywhere. Confusing check in process. Nothing about the place is luxurious. It's a decent place for the money but nothing is special or unique.
Stayed 3 nights in Jun 2024

10/10 Excellent

Vadym

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like stay here, very recommended our frends and workers.
Stayed 4 nights in Jun 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic building converted to a bunch of funky urban flats. Close to Farmers Market and a few cool dive bars. Pool is nice too
Stayed 2 nights in Jun 2024

2/10 Terrible

Hsin Ying

Business traveler
Disliked: Staff & service
Room code changes by itself and we can’t go into our room
Stayed 3 nights in Apr 2024

10/10 Excellent

Darrel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit confusing when we first arrived in regards to the entrance procedures. However after this worked out, a great experience just blocks away from Downtown Dallas, farmers market and very walkable.
Stayed 6 nights in May 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Great property to stay with all room amenities, a convenient store around the corner, large game room and gym. We were well entertained on our rainy day staying on the property. There is a large homeless population, however they kept to themselves for the most part. There are also 2 doors to enter and exit the property and the homeless population is mainly at one of the entrances, so if it bothers you, you can use the other door.
Stayed 5 nights in May 2024

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

6/10 Okay

Jarrett

Stayed 9 nights in May 2024

10/10 Excellent

Marciana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

4/10 Poor

Michelle

Traveled with family and small children, Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Parking our oversized vehicle was impossible, but this wasn’t the biggest issue. The biggest issue was the homeless population in the area and making it unsafe to enter and leave with our children and maneuvering luggage and groceries into the building was inconvenient.
Stayed 5 nights in May 2024

8/10 Good

Josh

Stayed 4 nights in May 2024

8/10 Good

Colton

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in May 2024

2/10 Terrible

Maya

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
BAIT AND SWITCH: NOT AS ADVERTISED. BEWARE OF SCAM
This location is a bait and switch. The image of the exterior is a drawing, NOT A PHOTO. The location is across the street from Dallas City Hall, but it’s surrounded by homeless encampments and does not look as clean as the image. In most scenarios, you arrive at the hotel and then provide your details (CC+ID) but with this you have to provide BEFORE access to the building, forcing you to pay them. It’s a SCAM. The building smells like they’re covering up mold or abandonment. The doors have broken locks, there’s plywood covering holes in the floor. I felt unsafe as a sole female traveler. I asked for my money back and got the runaround from some West African dudes, “Prince Obi” and his boss who shifted between roles of “manager”, “owner” or my favorite- “something like that”. After my complaint, Prince proceeded to call me directly and harass me to complain about me complaining! Even after I told him to stop contacting me, he continued, only proving that they don’t care about boundaries or your safety. I ended up filing a police report because now they have my ID and CC information, too. Hotels.com refused to be accountable either when I called. Ultimately, they let anyone on their platform without verification of their services or facilities. DO NOT engage with them. They are bait and switch and won’t be accountable to you, as the client or your safety.
Stayed 2 nights in May 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😎
Stayed 9 nights in May 2024

2/10 Terrible

John

Business traveler
Disliked: Cleanliness, property conditions & facilities
I did not get passed check in here. The building was nearly inaccessible due to the number of aggressive homeless people around the property. To get to it, you will literally walk through homeless encampments. Do not stay here if you value your safety. And that was during the day time!
Stayed 3 nights in May 2024

8/10 Good

Dawn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The apartment was nice. It was very clean but smelled like mothballs. The elevators in the building were very slow. There were no extra pillows for someone sleeping on the sofa bed. I would recommend more washcloths (at least one per person per day). It was a little weird that the luggage holding service (that was $9 per bag) meant the convenience store downstairs would hold the bags for us. Yet, when we arrived to pick the bags up, the clerk didn’t know what we were talking about or where our bags were. A quick phone call cleared that up, but it seemed odd.
Stayed 3 nights in Apr 2024

2/10 Terrible

Chris

Stayed 5 nights in May 2024

2/10 Terrible

Chris

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasty Noxious fumes ruined my stay AND my clothes
I was inundated with a nasty noxious smell (fumes) entire time I was there. Management refused to move me and blamed it on “floor stain” and offered to provide a “air freshener” which was already present - evidence they knew in advance there was an air quality problem. Total BS. Got home and wife was appalled by smell of my clothes. Tried washing them twice and had to throw them all away. HOTELS.COM you are risking your own reputation by allowing this property to list with you. If they’re still on your site in future I will take my business elsewhere and encourage others to do same.
Stayed 3 nights in May 2024

6/10 Okay

Alberto Eli

Disliked: Cleanliness
Stayed 3 nights in May 2024

10/10 Excellent

Audley

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2024

8/10 Good

Mona

Stayed 4 nights in Apr 2024

4/10 Poor

Joycelyn

Stayed 5 nights in Apr 2024