The Empress Hotel Chiang Mai

4.0 star property
Family-friendly hotel connected to the convention center in Chang Khlan with 2 restaurants
VIP Access

Choose dates to view prices

Photo gallery for The Empress Hotel Chiang Mai

Property grounds
Outdoor pool
Executive Suite | Minibar, in-room safe, desk, free cribs/infant beds
Lobby sitting area
Lobby
Reviews
9.2

Wonderful

Popular amenities

  • Breakfast available
  • Pool
  • Air conditioningAir conditioningAir conditioning
  • Free WiFiFree WiFiFree WiFi
  • GymGymGym
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
199/42, Chang Klan Road, Chiang Mai, Chiang Mai, 50100
  • Popular LocationChiang Mai Night Bazaar16 min walk
  • Popular LocationTha Phae Gate4 min drive
  • Popular LocationSunday Walking Street Market5 min drive
  • AirportChiang Mai (CNX-Chiang Mai Intl.)17 min drive

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Room options

Deluxe Room

9.2/10 Wonderful
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Executive Suite

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Superior Room

10/10 Exceptional
  • 344 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Executive Room

9.7/10 Exceptional
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Similar properties

About the neighborhood

Chiang Mai

Located in Chang Khlan within a mile (2 km) of Chiang Mai Night Bazaar, The Empress Hotel Chiang Mai is within 2 miles (3 km) of other popular sights such as Tha Phae Gate. This 375-room, 4-star hotel has 2 restaurants along with conveniences like an outdoor pool and free in-room WiFi. It's connected to the convention center in central Chiang Mai and also close to Chiang Mai University and Warorot Market.

What's nearby

  • Riverside - 4 min walk
  • Chiang Mai Night Bazaar - 16 min walk
  • Tha Phae Gate - 4 min drive
  • Warorot Market - 4 min drive
  • Sunday Walking Street Market - 5 min drive

Getting around

  • Chiang Mai Railway Station - 12 min drive
  • The preferred airport is Chiang Mai Intl. Airport (CNX): 18-min drive, 4.5 mi/7.2 km.

Restaurants

  • ‪นกแล ก๋วยเตี๋ยวต้มยำสุโขทัย - ‬3 min walk
  • ‪บะหมี่เจ๊หัว ต้นตำหรับอาหารจีนยูนาน Www.ไทยนำ.Com - ‬2 min walk
  • ‪ราดหน้าหม้อดินเสวยนครปฐมโอชา - ‬2 min walk
  • ‪ห้องอาหารนานาชาติ โรงแรม ดิเอ็มเพรส - ‬1 min walk
  • ‪Ristorante Da Antonio - ‬2 min walk

About this property

The Empress Hotel Chiang Mai

Family-friendly hotel connected to the convention center in Chang Khlan with 2 restaurants
The Empress Hotel Chiang Mai features an outdoor pool, a children's pool, and a gym. You can take advantage of free parking, along with an airport shuttle (available on request) for THB 250 per person one-way. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and securing valuables. Other amenities at this family-friendly hotel include a sauna, free WiFi in public areas, and meeting rooms.
Guests can expect TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms have hair dryers, free toiletries, and bidets. Other amenities include minibars, safes, and desks.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Languages

Chinese (Mandarin), English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to midnight on request
  • Free extended parking on site

Food and drink

  • Daily buffet breakfast available for a fee: THB 450 for adults and THB 450 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Chao Nang Coffee Shop
  • Panda Palace

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • Free crib
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • 2 buildings
  • Banquet hall
  • Built in 1989
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: THB 500

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for THB 850.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately THB 450 for adults and THB 450 for children
  • Airport shuttle fee: THB 250 per person (one-way)
  • Airport shuttle fee per child: THB 250 (one-way), (from 4 to 12 years old)
  • Late check-out fee: THB 500 (subject to availability)
  • Rollaway bed fee: THB 850.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free self parking, along with free extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Chiang Mai Empress
Chiang Mai Empress Hotel
Empress Chiang Mai
Empress Chiang Mai Hotel
Empress Hotel Chiang Mai
Hotel Empress Chiang Mai

Frequently asked questions

Are free cancellation options available at The Empress Hotel Chiang Mai?

The Empress Hotel Chiang Mai offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at The Empress Hotel Chiang Mai?

As of Jun 15, 2024, prices found for a 1-night stay for 2 adults at The Empress Hotel Chiang Mai on Jun 19, 2024 start from $46.36, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to The Empress Hotel Chiang Mai?

This hotel is situated in Chang Khlan, just steps from Art in Paradise and Chiang Mai Night Bazaar Shopping Centre, and within a short walk of Riverside. You'll also find Chiang Mai Night Bazaar and Tha Phae Gate within a short drive.

Will I be able to park at The Empress Hotel Chiang Mai?

Yes, self parking and long-term parking are offered for free at the hotel.

Is there a spa at The Empress Hotel Chiang Mai?

Spa services at the hotel include massages.

Does The Empress Hotel Chiang Mai have a casino on the premises?

No, The Empress Hotel Chiang Mai doesn't have a casino.

Will I find an indoor pool at The Empress Hotel Chiang Mai?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is The Empress Hotel Chiang Mai good for couples?

There are many amenities for couples at this hotel, including in-room massages as well as an outdoor pool and a poolside bar.

Are there hot tubs at The Empress Hotel Chiang Mai?

No, but guests can enjoy a steam room at this hotel.

Does The Empress Hotel Chiang Mai have a restaurant that serves breakfast?

Yes, The Empress Hotel Chiang Mai has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will The Empress Hotel Chiang Mai allow pets to stay free of charge?

No, pets and service animals aren't allowed at The Empress Hotel Chiang Mai.

Does The Empress Hotel Chiang Mai have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from The Empress Hotel Chiang Mai?

The closest major airport to The Empress Hotel Chiang Mai is Chiang Mai Intl. Airport (CNX), which is 4.5 mi away (18 minutes by car).

Are there rooms with balconies that I can book at The Empress Hotel Chiang Mai?

No, at The Empress Hotel Chiang Mai, there aren't any guestrooms that list a balcony.

Does The Empress Hotel Chiang Mai offer wedding services?

Take advantage of the wedding venue at The Empress Hotel Chiang Mai if you plan to say "I do" during your trip.

The Empress Hotel Chiang Mai Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 678 out of 1000 reviews" "
Rating 8 - Good. 257 out of 1000 reviews" "
Rating 6 - Okay. 46 out of 1000 reviews" "
Rating 4 - Poor. 9 out of 1000 reviews" "
Rating 2 - Terrible. 10 out of 1000 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

an pang, Arcadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at the Empress Hotel every time I come to Chiang Mai
Stayed 1 night in Mar 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Meet most of our expectations and the VIP upgrad were excellent
Stayed 6 nights in Mar 2024

10/10 Excellent

Javier, Signal Hill

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness is tops! The amenities were superior! It was a very enjoyable stay. I would highly recommend this hotel.
Stayed 1 night in Jan 2024

10/10 Excellent

GERALD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a little isolated in that there are not a lot of restaurants in the immediate area.
Stayed 3 nights in Mar 2024

10/10 Excellent

Julie Ann

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and clean. Rooms were spacious. A nice welcome package when you register. Great breakfast buffet. Clean pool.
Stayed 2 nights in Mar 2024

10/10 Excellent

Sunee

Stayed 3 nights in Feb 2024

8/10 Good

Randall, Bardstown

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice and the upgrade we received was great. The only knock or issues I had was the Air Conditioner did not do well at night and the shampoo and soap was tiny little bottles. Not enough to wash one person much less two
Stayed 2 nights in Feb 2024

10/10 Excellent

Bounkeo, Kansas City

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite, easy access
Stayed 1 night in Feb 2024

8/10 Good

Angel j

Staff members entered my room here while I was gone with do not disturb sign on door took a bottle of alcohol from bar area and entered private space with all my belongings this is unexcusable unexceptionable and down right wrong to enter a guests room that has a do not disturb sign on the door take liquor from bar area I have been sober for going on 4 years Do not trust or stay at this place under any circumstances.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Chiang mai hotel
Beds and pillow were hard. Food was bland for the tourists. Very nice Staff.
Stayed 3 nights in Feb 2024