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Xcacel Dreams Jungle Suites & Spa

3.0 star property
Comfortable hotel near the beach

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Photo gallery for Xcacel Dreams Jungle Suites & Spa

Beach nearby, white sand, beach shuttle, beach yoga
Building design
Aerial view
Standard Room, 1 King Bed | 6 bedrooms, premium bedding, down comforters, individually decorated
Indoor wedding
Reviews
9.6

Exceptional

Popular amenities

  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • SpaSpaSpa

Explore the area

Map
Sak Nicte MZ10 Lote 10, Tulum, QROO, 77774
  • Popular LocationXel-Há Park8 min drive
  • Popular LocationAkumal Beach9 min drive
  • Popular LocationRiviera Maya Golf Club11 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)78 min drive

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Room options

View all photos for Standard Double Room, 2 Queen Beds

Garden view

Standard Double Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Terrace/patio

Standard Room, 1 King Bed

10/10 Exceptional
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Tulum

Located within a leisurely stroll of Xcacel Beach, Xcacel Dreams Jungle Suites & Spa is within a few miles (5 km) of Xcacel-Xcacelito Sanctuary. This 3-star hotel welcomes guests with 6 rooms and conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • Xcacel Beach - 8 min walk
  • Xel-Há Park - 8 min drive
  • Akumal Beach - 9 min drive
  • Riviera Maya Golf Club - 11 min drive
  • Dos Ojos Cenote - 14 min drive

Getting around

  • The nearest major airports are:<br />Tulum Intl. Airport (TQO): 67-min drive, 38.1 mi/61.3 km<br /> Cancun Intl. Airport (CUN): 79-min drive, 62.2 mi/100.1 km<br /> <p></p>

Restaurants

  • ‪Restaurant Kukulkan - ‬9 min drive
  • ‪Lobby Pub - ‬9 min drive
  • ‪Mikado - Restaurante Japonés - ‬9 min drive
  • ‪Coba Premium Lobby Bar - ‬8 min drive
  • ‪Sports Bar - ‬8 min drive

About this property

Xcacel Dreams Jungle Suites & Spa

Comfortable hotel near the beach
Guests staying at Xcacel Dreams Jungle Suites & Spa enjoy access to a full-service spa, an outdoor pool, and a rooftop terrace. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 85 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this beach hotel include free WiFi in public areas, coffee/tea in a common area, and a terrace.
Guests can expect to find free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Dryers, balconies or patios, and sitting areas are also standard.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, sports massages, and manicures and pedicures.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Free extended parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available for a fee: USD 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Things to do

  • 18 holes of golf
  • 24-hour pool access
  • Beach yoga
  • Bicycle rentals
  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's games
  • Highchair
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Deep-tissue massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 2 floors
  • Beaux Arts architecture
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • 24-hour room service
  • Free bottled water

Outdoor space

  • Balcony/patio

More

  • Access via exterior corridors
  • Air conditioning
  • Dryer
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must transfer to the property via Shuttle and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 50.0 per night
  • Cribs/infant beds are available for USD 15.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately USD 25 per person
  • Airport shuttle fee: USD 85 per vehicle (one-way)
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 50.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and window guards
  • Check-in: noon—-11:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free self parking, along with free extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and window guards.

Additional information about polices, regulations, and more:

  • 24-hour pool access
  • Reservations need to be made in advance for golf tee times and massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Xcacel Dreams Jungle Suites Hotel Chemuyil
Xcacel Dreams Jungle Suites Hotel
Xcacel Dreams Jungle Suites Chemuyil
Xcacel Dreams Jungle Suites
Xcacel Dreams Jungle Suites Spa
Xcacel Dreams Jungle Suites &
Xcacel Dreams Jungle Suites Spa
Xcacel Dreams Jungle Suites & Spa Hotel
Xcacel Dreams Jungle Suites & Spa Tulum
Xcacel Dreams Jungle Suites & Spa Hotel Tulum

Frequently asked questions

Is free cancellation available at Xcacel Dreams Jungle Suites & Spa?

Xcacel Dreams Jungle Suites & Spa offers free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

What's there to see close to Xcacel Dreams Jungle Suites & Spa?

This hotel is located in Tulum within a short 8-minute walk of Xcacel Beach. You'll also find Xel-Há Park and Xcacel-Xcacelito Sanctuary within a short drive.

Will I be able to park at this cottage?

Yes, self parking is offered for free at the cottage.

Is there a spa at Xcacel Dreams Jungle Suites & Spa?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages and mani/pedis.

Does Xcacel Dreams Jungle Suites & Spa include a casino on the premises?

No, Xcacel Dreams Jungle Suites & Spa doesn't have a casino.

Will I find an indoor pool at Xcacel Dreams Jungle Suites & Spa?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have 24-hour pool access.

What do couples enjoy most about Xcacel Dreams Jungle Suites & Spa?

There are many amenities for couples at this hotel, including in-room massages as well as an outdoor pool and a poolside bar.

Does Xcacel Dreams Jungle Suites & Spa have a hot tub?

No, this hotel doesn't have a spa tub.

Does Xcacel Dreams Jungle Suites & Spa have a restaurant that serves breakfast?

Yes, Xcacel Dreams Jungle Suites & Spa serves continental breakfast each morning for a surcharge from its restaurant.

Will Xcacel Dreams Jungle Suites & Spa allow pets to stay for free?

No, pets aren't allowed at Xcacel Dreams Jungle Suites & Spa though service animals are welcome.

Does Xcacel Dreams Jungle Suites & Spa have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Xcacel Dreams Jungle Suites & Spa?

The closest major airport to Xcacel Dreams Jungle Suites & Spa is Tulum Intl. Airport (TQO), which is about 23 mi away.

Are there rooms with balconies at Xcacel Dreams Jungle Suites & Spa?

Yes, every guestroom at Xcacel Dreams Jungle Suites & Spa comes with a balcony with some featuring garden or pool views.

Does Xcacel Dreams Jungle Suites & Spa have a wedding venue?

Take advantage of the wedding venue at Xcacel Dreams Jungle Suites & Spa if you plan to say "I do" during your trip.

Xcacel Dreams Jungle Suites & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 23 out of 27 reviews" "
Rating 8 - Good. 2 out of 27 reviews" "
Rating 6 - Okay. 1 out of 27 reviews" "
Rating 4 - Poor. 1 out of 27 reviews" "
Rating 2 - Terrible. 0 out of 27 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Yuriy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good. Seen scorpion and spider in our shower.
Stayed 1 night in Apr 2023

10/10 Excellent

Irma, Rio Rancho

Stayed 2 nights in Feb 2023

8/10 Good

Guillermo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice to be out of the busy areas and still close to the parks.
Stayed 2 nights in Feb 2023

10/10 Excellent

Susan

Stayed 1 night in Feb 2023

10/10 Excellent

Gianny

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10, wonderful experience.
Stayed 1 night in Jan 2023

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We actually stayed at the nearby sister-property Magic Xcacel. Pablo "Mr. Everything" and his staff made us feel at home, and added a personal warmth that is often missing in hotels. The property was secluded and very peaceful, and provided us with everything we needed. I would highly recommend it!

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Perla

Stayed 1 night in Apr 2022

4/10 Poor

Christine

Disliked: Property conditions & facilities, room comfort
Double Booked and Turned Away
We arrived on the night of our reservation at 10:45pm. The guaranteed reservation confirmation stated we could check in until 11:30pm. Upon ringing the doorbell, the staff said they were full and would not be able to accommodate us. We showed them our confirmation, they got on the phone with the owner, and there was generally a lot of confusion about why they were double booked. After about 45 minutes sitting in the courtyard, the owner arranged for us to stay at a hotel around the corner for the night, free of charge, which we were thankful for, though it was not nearly the same quality as the hotel we’d expected. The next morning, we made a reservation elsewhere. We did not loose any money and we would have loved to stay at this beautiful hotel, but needless to say, the experience was very inconvenient. We weren’t able to get ahold of the staff ahead of time with their WhatsApp number (it would just ring and ring…), but do try to call ahead and verify your reservation before arriving! I’m sure if you do that, the stay will be lovely.
Stayed 5 nights in Jun 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2021